Customer Service High School

HOWARD KAPLAN

** ******** ******, ****** ******, NY 10305 718-***-**** ******@***.***

Summary

• A detail –oriented motivated corporate distribution services clerk with an extensive

background in mail distribution services.

• Keen knowledge and understanding of mail processing of FedEx, UPS, DHL, and

distribution of large packages.

• Demonstrates strong communication, organizational customer service and takes

personal skills, develops, trains and mentors others.

Experience

1989 – Distribution Clerk, HBO/Time Warner

2014

• Mail distribution, internally and externally throughout the company

• Arrival/departure system operator in cooperation with FedEx, DHL, UPS, etc.

• Client interface for collection and delivery of all packages and interoffice mail

1987-1989 Distribution Clerk, AJG

• Answering phones and delegating tasks to the various messengers.

• Coordinated daily parcel pickups and delivery.

• Responded to customizing worries and concerns.

Computer Skills

•

• Proficient in labeling templates

• E-mail for notifications

• Excel

Education

High School Diploma, Long Island City High School

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