Customer Service Sales

Brian Deangeles

**** ****** ****** *** #*

West Palm Beach, FL 33409

561-***-**** ******************@*****.***

P R O FE SS I O NA L SU MM ARY

Service Driven customer service professional with over 10+ years’ experience in the hospitality

and restaurant industries. Currently seeking a career as a sommelier to effectively utilize

exceptional knowledge in beverage and wines as well as to efficiently apply outstanding

organizational and interpersonal skills.

E XP E R I E NC E

Vic & Angelos Delray Beach, FL

Certified Sommelier/Waiter 2008 –2014

In charge of ordering and selecting wines for an award winning wine list of over 1000

•

bottles.

• Enforced wine sales and increased sales by 25% of previous year.

• Managed all areas of the dining room and staff accountability.

Sundy House Delray Beach, FL

Certified Sommelier/Waiter 2002 –2008

• Served good and drinks in the lounge area of restaurant with knowledge of daily specials

and food menu.

• Ordered and received three hundred wines by the glass and facilitated new food and menu

items.

• Rendered exceptional assistance to the chef in pairing wines with weekly features.

The Breakers Palm Beach, FL

Certified Sommelier/Waiter 2000 –2004

• Skillfully promoted items on beverage lists and restaurant specials. Delivered exceptional

service by greeting and serving customers in a timely, friendly manner

• Appropriately suggested additional items to customers to increase restaurant sales.

• Routinely supported other areas of the restaurant as requested, including answering

telephones and completing financial transactions for other staff.

E D U CAT I ON

Information Technology

American Intercontinental University, Schaumburg, IL

C R E D E NT I A LS

Level I Introductory Sommelier Course & Exam, the Court of Master Sommeliers

Contact this candidate