Medical Care
Resume:
Sheila Martin RN, MSN, MBA
**** ******* *****, ***************, ** 22901
********@*****.*** 972-***-****
Qualification overview
Experienced healthcare executive in profit, not-for-profit, and faith-based hospitals, federal systems and
teaching/research. Leadership skills include effective interpersonal skills, management of operations
including labor productivity, budget development and control, program design, program management,
strategic planning and implementation, regulatory standards, union negotiation, policy and procedure,
new construction and renovation, joint venture development, goal establishment, team building, and
physician relations.
Professional Experience
August 2014-Present:Regional Care Hospital Partners Clinton Memorial Hospital, Wilmington,
Ohio
Interim Chief Nursing Officer
Responsibilities:
• Clinical patient care leadership and expert for 165 licensed bed acute care hospital
• Provide stabilization within the changing environment of key leadership positions
• Knowledgeable in Regulatory Agency Standards utilizing skills with JC, OSHA and Ohio
Department of Public Health
• Responsible for compliance of Clinical Practice according to State Practice Act and
Regulatory Agencies
• Skilled in Governing Board and Medical Staff Development and collaboration
• Analysis of FTE/Staffing/Productivity for approximately 300 FTE’s
• Staffing management to meet and exceed productivity levels by re-design of the staffing
core matrix for all patient care areas
• Policy and Procedure Development
• Capital equipment and operating budget management
• Coordination of resources to facilitate quality, safe patient care evident by increased
patient, employee and physician satisfaction, Core Measures and HCAHPS.
February 2014-August 2014: Community Health Systems, Corporate Office, Franklin, TN
Project/Program Manager
Responsibilities:
• Oversight and management of 120+ Onsite Analysis specific to Cerner Modules.
• Oversight of 19 hospitals in areas of Facility Readiness for Clinical and Financial Platform
Conversion of Electronic Medical Record/Meaningful Use, implemented within 6 months,
$200 Million project.
• Program development/structure/standardization of policy/process/form
• Project Manager Onsite Oro Valley Hospital for Financial/Clinical/CPOE conversion.
April 2013-February 2014: UHS Corona Regional Medical Center, Corona, CA
Interim Chief Nursing Officer and Chief Operating Officer
Responsibilities:
• Clinical patient care leadership and expert for 240 licensed bed acute care hospital
• Provide stabilization within the changing environment of key leadership positions, unstable
physician relations and Nursing union presence
• Knowledgeable in Regulatory Agency Standards utilizing these skills with JC, OSHA and
CDPH California state visits and concerns with CRMC
• Responsible for compliance of Clinical Practice according to State Practice Act and
Regulatory Agencies including skill of knowledge with Title 22
• Skilled in Governing Board and Medical Staff Development and collaboration
• Analysis of FTE/Staffing/Productivity for approximately 450 FTE’s with reduction in force
of 2 layers within Nursing(managers and DON)
• Staffing management to meet and exceed productivity levels by re-design of the staffing
core matrix for all patient care areas
• Facilitated a successful EHR conversion to Cerner
• Policy and Procedure Development
• Capital equipment and operating budget management
• Coordination of resources to facilitate quality, safe patient care evident by increased
patient, employee and physician satisfaction, Core Measures and HCAHPS.
• HCAHPS have seen improvement in 7 of 11 indicators since May ’13.
• Coordinated corporate OR improvement initiatives to improve OR suite turnover time to
19 minutes
• Reduction in patient falls from 14 to 9 in 2 months
• OT reduction from 3% to 1.5%
• Initial agency reduction from 4% in April to 2% in July
• Reduction of AEOPB 4.2 in April to 3.8 in Sept
• Reduction of HAPU’s CRMC by implementing Skin Care consultant actions in critical
care
• Implemented Bed control meetings 4x daily to review staffing/patient flow
• Manage Lab, Pharmacy, Quality, Risk, Infection Prevention, Cardiopulmonary and
Education
• Coordinate and collaborate with current 3 renovation projects within CRMC to ensure
patient flow and safety
Aug 2012-March 2013: Mercy General Hospital (Dignity System), Sacramento, CA
Interim VP and Chief Nurse Executive
Responsibilities:
• Clinical patient care leadership and expert for 400 bed acute care hospital
• Interface with Core Team, CEO/CFO/COO
• Knowledgeable in Regulatory Agency Standards i.e. JCAHO, CMS,FDA,OSHA,Title 22
• Responsible for compliance of Clinical Practice according to State Practice Act and
Regulatory Agencies
• Skilled in Governing Board and Medical Staff Development and collaboration
• Analysis of FTE/Staffing/Productivity for approximately 900 FTE’s
• Reduced OT including incremental OT
• Initiated cross training in Maternal Child Health
• Staffing management to meet and exceed productivity levels
• Policy and Procedure Development compliant with Regulatory Agencies
• Change Agent and stabilizer during transition of new CEO
• Development of service/product lines including OB, Cardiovascular Surgery/VAD program
• Implemented training and education on improvements of HCAHPS and nurse bundle
implementation
• Reduction of HAPU’s CRMC by implementing Skin Care consultant actions in critical
care
• Capital equipment and operating budget management
• Coordination of resources to facilitate quality, safe patient care evident by increased
patient, employee and physician satisfaction, Core Measures and HCAPS
January 2011 – Aug 2012: Universal Health Services, Inc., King of Prussia, PA
Clinical Project Manager
Responsibilities:
• Clinical patient care leader developing build content for Cerner IT implementation and
conversion coordinating between corporate Nursing/Quality/IT
• Reported to CIO, VP CNO and VP Quality
• Interface with Core Team(24 hospitals), CEO/CFO/CNO/COO across company for
implementation
• Clinical sponsor for Meaningful Use IT build and implementation, Acute Care Division
• Incorporation of Regulatory Agency Standards i.e. JCAHO, CMS,FDA,OSHA, Title 22
into Cerner IT build and implementation
• Analysis of hospital operations relating to workflow and preparedness for Cerner IT
conversion by performing pre-work flow meetings to establish education opportunities and
needed process change prior to “go Live”
• Corporate policy development (100 policies targeted for implementation for 24 hospitals
within the Acute Care Division of UHS) incorporating Cerner build and regulatory
compliance
• Successfully implemented Cerner go live in 10 hospitals UHS
• Involved in Cerner CPOE implementation for 3 hospitals UHS
Sept 2010 – Dec 2010: UHS Corona Regional Medical Center, Corona, CA
Interim Chief Nursing Officer/Chief Operating Officer
• Clinical patient care leadership and expert for 240 bed acute care hospital
• Interface with Core Team, CEO/CFO
• Knowledgeable in Regulatory Agency Standards i.e. JCAHO, CMS,FDA,OSHA, Title 22
• Responsible for compliance of Clinical Practice according to State Practice Act and
Regulatory Agencies
• Skilled in Governing Board and Medical Staff Development and collaboration
• Analysis of FTE/Staffing/Productivity for approximately 450 FTE’s
• Staffing management to meet and exceed productivity levels
• Recommendations for reduction in labor provided CEO/CNO
• Policy and Procedure Development including Re-organizational format of all CRMC
policies
• Change Agent
• Development of service/product lines
• Interface with Department Directors
• Capital equipment and operating budget management
• Coordination of resources to facilitate quality, safe patient care evident by increased
patient, employee and physician satisfaction, Core Measures and HCAPS
April 2010 – May 2010: UHS Northern Nevada Medical Center, Sparks, NV
Interim Chief Nursing Officer
• Clinical patient care leadership and expert for 100 bed acute care hospital
• Interface with Core Team, CEO/CFO/COO
• Knowledgeable in Regulatory Agency Standards i.e. JCAHO, CMS,FDA,OSHA
• Responsible for compliance of Clinical Practice according to State Practice Act and
Regulatory Agencies
• Skilled in Governing Board and Medical Staff Development and collaboration
• Analysis of FTE/Staffing/Productivity for approximately 175 FTE’s
• Staffing management to meet and exceed productivity levels
• Policy and Procedure Development compliant with Regulatory Agencies
• Implemented Bed control meetings 4x daily to review staffing/patient flow
• Explored proforma with CFO relating to new service line of maternal services
• Development of service/product lines
• Interface with Department Directors
• Capital equipment and operating budget management
• Coordination of resources to facilitate quality, safe patient care evident by increased
patient, employee and physician satisfaction, Core Measures and HCAPS
Jan 2010 – April 2010: UHS Auburn Regional Medical Center, Auburn, WA
Interim Chief Nursing Officer
• Clinical patient care leadership and expert for 150 bed acute care hospital
• Interface with Core Team, CEO/CFO/COO
• Prepared and planned potential Nursing Union strike situation
• Participated in Nursing Union negotiation in new contract
• Knowledgeable in Regulatory Agency Standards i.e. JCAHO, CMS,FDA,OSHA
• Responsible for compliance of Clinical Practice according to State Practice Act and
Regulatory Agencies
• Skilled in Governing Board and Medical Staff Development and collaboration
• Analysis of FTE/Staffing/Productivity for approximately 250 FTE’s
• Staffing management to meet and exceed productivity levels
• Policy and Procedure Development compliant with Regulatory Agencies
• Change Agent
• Development of service/product lines
• Interface with Department Directors
• Capital equipment and operating budget management
• Coordination of resources to facilitate quality, safe patient care evident by increased
patient, employee and physician satisfaction, Core Measures and HCAPS
HCA North Hills Hospital, North Richland Hills, TX September 2008 – July 2012
Nursing Operations Supervisor/Case Manager
• Patient Care Operations for 217 bed Acute Care Full Service Hospital
• Knowledgeable in Regulatory Agency Standards i.e. JCAHO, TDSHS,CMS,FDA,OSHA
• Change Agent collaborating with 250 FTE’s
• Manage labor productivity for patient care providers
• Coordinate appropriate department/service for admitted patients according to InterQual
criteria and Level of Care Requirements
• Problem Solve Issues and Conflict
• Recipient of HCA’s North Hills Above and Beyond Award 2009
Rockwall Hospital, Incorporated, Richardson, TX January 2007-December 2008
Senior Vice President Clinical Operations
• Clinical patient care leadership and expertise for 3 facilities in Houston and 2 new project
builds in DFW area of Texas
• Direct oversight and consult to CNO’s in organization
• Participate in recruitment and hire of CNO candidates
• Interface with Core Team, CEO/CFO/CNO/COO of hospitals within company
• Knowledgeable in Regulatory Agency Standards i.e. JCAHO, TDSHS,CMS,FDA,OSHA
• Responsible for compliance of Clinical Practice according to State Practice Act and
Regulatory Agencies
• Skilled in Governing Board and Medical Staff Development and collaboration
• Analysis of organizational structure
• Public Presentations and Speaking
• Analysis of FTE/Staffing/Productivity
• Policy and Procedure Development compliant with Regulatory Agencies
• Change Agent
• Development of service/product lines
• Interface with Department Directors
• Project Management New Constructed Healthcare Entities; Texas Regional Medical Center
and Southlake Regional Medical Center
• Capital equipment and operating budget development
• Projects $65-90M each
PREVIOUS POSITIONS:
Feb 2004 – Aug 2007: Consultant – Construction & Design/Equipment Plan &Purchase/Operations
Compliance Development for Regulatory Agencies/ Human Resource/ Policy & Procedure
Development
Served as a Consultant on new construction for acute care hospitals. Target market Southwest U.S.
• Opened 4 new hospitals, each compliant with TDSHS standards, CMS Conditions of
Participation and JCAHO accreditation
• Clinical patient care leadership and expertise
• Participate in recruitment and hire of CNO and CEO candidates
• Interface with Core Team, CEO/CFO/CNO/COO and department directors.
• Knowledgeable in Regulatory Agency Standards i.e. JCAHO, TDSHS,CMS,FDA,OSHA
• Responsible for compliance of Clinical Practice according to State Practice Act and
Regulatory Agencies
• Skilled in Governing Board and Medical Staff Development and collaboration
• Analysis of organizational structure
• Public Presentations and Speaking
• Created, developed and implemented FTE/Staffing/Productivity for new facility
• Policy and Procedure Development
• Change Agent
• Development of service/product lines
• Facilitate and coordinate construction, develop budget for capital equipment plan and
purchase, successful state and Medicare certification, selection and hiring of new
employees, development of staffing plan and budget.
• Coordinated design, build, install with architects/contractors/owners/vendors
• Projects: $20-$90Million
• Managed budgets $13.5-$24 Million for equipment purchase
• Lead Administrative Staff in Operations of New Facilities
• Develop Policies, Procedures and Processes for Patient Care compliant with Regulatory
agency standards
• Lead CMS and state(TX and OK) certification surveys
Alliance Hospital, Ltd. - Odessa, TX Sept 2002 – Jan.2004
Chief Operating Officer
• Clinical patient care leadership and expertise
• Interface with Core Team, CEO/CFO
• Knowledgeable in Regulatory Agency Standards i.e. JCAHO, TDSHS,CMS,FDA,OSHA
• Responsible for compliance of Clinical Practice according to State Practice Act and
Regulatory Agencies
• Skilled in Governing Board and Medical Staff Development and collaboration
• Analysis of organizational structure
• Public Presentations and Speaking
• Analysis of FTE/Staffing/Productivity
• Policy and Procedure Development
• Change Agent collaborating with 175 FTE’s
• Development of service/product lines
• Interface with Department Directors
• Facilitate and coordinate construction, develop budget for capital equipment plan and
purchase, successful state and Medicare certification, selection and hiring of new
employees, development of staffing plan and budget.
• Coordinated design, build, install with architects/contractors/owners/vendors
• Facilitate and coordinate construction and opening new acute care hospital including
purchasing of equipment, hiring of employees, negotiating contracts, state and Medicare
certification.
• Project: 64 Million
• Net Revenue 84 Million
• EBDITA 12.5 Million
Oct 1993 – May 2002: HCA, Nashville, TN
HCA/Athens Regional Medical Center – Athens, TN Nov 1996 – May 2002
Chief Nursing Officer/Chief Operating Officer
• Clinical patient care leadership and expertise
• Interface with Core Team, CEO/CFO
• Knowledgeable in Regulatory Agency Standards i.e. JCAHO, TDSHS,CMS,FDA,OSHA
• Responsible for compliance of Clinical Practice according to State Practice Act and
Regulatory Agencies
• Skilled in Governing Board and Medical Staff Development and collaboration
• Analysis of organizational structure
• Public Presentations and Speaking
• Analysis of FTE/Staffing/Productivity
• Policy and Procedure Development
• Change Agent collaborating with 100 FTE’s
• Development of service/product lines
• Interface with Department Directors
• Net Revenue 29 Million
• EBDITA 5.2 Million
• Patient Care Services
• Staff Development
• Quality Management
• Medical Staff Coordination
• Cardiac Rehabilitation service line developed
• Case Management
• Led CQI Teams and Committees
• Malcolm Baldrige Surveyor for state of TN
• Lead install of new purchased MR and CT scanner
HCA/Lewis-Gale Medical Center – Salem, VA Oct 1993 – Nov 1996
Assistant Vice President Patient Care Services
• Clinical patient care leadership and expertise for 600 bed, 2 campus hospital
• Interface with Core Team, CEO/CFO/CNO/COO
• Knowledgeable in Regulatory Agency Standards i.e. JCAHO, TDSHS,CMS,FDA,OSHA
• Responsible for compliance of Clinical Practice according to State Practice Act and
Regulatory Agencies
• Skilled in Governing Board and Medical Staff Development and collaboration
• Analysis of organizational structure
• Public Presentations and Speaking
• Analysis of FTE/Staffing/Productivity
• Policy and Procedure Development
• Development of service/product lines
• Interface with Department Directors
• Critical Care Division
o Medical Intensive Care Unit (12 beds)
o Surgical Intensive Care Unit (12 beds)
o Coronary Care Unit (12 beds)
o Progressive Care Unit ( 40+ beds)
o Cardiac Catheterization Laboratory (including Electrophysiology)
o Emergency Department – Level II (35,000 visits annually)
o Respiratory Therapy Dept.
o Non-Invasive Cardiology Department (EKG)
o Patient Care Services’ Centralized Float Pool and Staffing
• Led CQI Teams and various Committees
• Case Management Team, including UR component
• Change Agent collaborating with 300 FTE’s
Richmond Memorial Hospital – Richmond, VA. April 1992 – Oct 1993
Director of Critical Care Services
Southside Regional Medical Center – Petersburg, VA. Jan 1991 – April 1992
Director of Specialty Care Services
Richmond Memorial Hospital – Richmond, VA. Feb 1988 – Jan 1991
Nurse Manager of CCU and 2 East
Jan 1977 – Feb 1988: Clinical Nursing position in a variety of areas and hospitals to include:
Cardio-thoracic surgery and transplant, Neurosurgery, Ophthalmology, ENT, Medical Intensive Care,
Medical, Surgical, Trauma Intensive Care, Public Health Nursing, Nursing Instructor for AD Nursing
Malcolm Baldrige Surveyor State of Tennessee 2000-2002
EDUCATION:
Averett University, Master, Business Administration, 1996
University of Virginia, MS, Nursing Administration, 1987
Western Kentucky University, BS, Nursing, 1980
Western Kentucky University, Associate Degree, Nursing, 1976
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