Customer Service Medical
Resume:
ANGELA MARINA MEZA
************@*****.***
O BJECTIVE
To work in a well established company where I can utilize my professional customer
service and administrative skills to the highest of my ability for the benefit of my
employer and patients.
E DUCATION
San Joaquin Valley College Modesto, CA
Administrative Healthcare Management Graduated
QUALIFICATIONS
HIPAA Certified
Healthcare Management
Customer Service
Typing Certificate (60 WPM)
Front Office Coordination
Microsoft ® Office Software
10-Key (10,000KSPH)
Medical Records
General bookkeeping
Medical Billing
CMS 1500 & UB 04
Medical Terminology
Insurance Claims & Verifications
Medical Coding
ICD-9, HCPCS & CPT
Medical Laws & Ethics
Appointment Coordination
WORK OF EXPERIENCE
Pacific Regional Neurosurgery Modesto, CA
Doctor’s Administrative Assistant February 2014 – May
2014
Professionally answer phones
Schedule appointments and surgeries
Distribute medical records to appropriate doctors
Data Entry
Authorize and Call-in for Prescriptions
Authorize referrals
Utilize AllScripts, Microsoft Office
Operate Office Equipment
Dr. Lorenzo O. Aguilar (Neurology) Modesto, CA
Medical Office Specialist (Extern) October 2013
Answered Phones
Schedule Appointment
Took Messages
Confirmed/Received Referral
Performing Authorizations
Coding
Cleaning up and managing referral process
Check–in and register patients
Assist patients as needed
Confirm prescription pickup with patient and pharmacy
MVP Martial Sports Manteca, CA
Office / Event Manager April 2012 - Current
Order equipment and merchandise
Answer phone calls
Schedule appointments
File
Organize all promotional events
Troubleshoot all customer issues
Burlington Coat Factory Manteca, CA
Merchandiser 09/12 - 02/13
Receive store merchandise
Stock merchandise
Display incoming merchandise
Assist customers
Maintain store display
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