Microsoft Office, Keyboarding 45 WPM, Key Calculator 165KSPM

Graciela Zegada

***** ******** ******* **. # *** -Chantilly, VA 20151 • 703-***-**** • *********@*****.***

Office Skills

Microsoft 2010 Word, Excel, Outlook, PowerPoint Records Management (ARMA Filing)

Customer Service/Telephone Courtesy Medical Terminology, HIPAA Confidentiality

Windows 7/ Internet Research 10-Key Calculator (165 KSPM)

Keyboarding (45 WPM) and improving

Bilingual: Spanish

Experience

Mastec Chantilly, Virginia 04/2014 – 10/2014

Technician II

• Inventoried electronic Tablets

• Scanned electronic Tablets located in Maryland and DC and uploaded information for headquarters

• Based on scanned information, determined whether Tablets were to be kept on-site, updated, or discarded

Boat US Alexandria, Virginia 07/2013 – 08/2013

Administrative Assistant

• Created individual files for 200 applicants in Excel

• Copied, scanned, and ensured shredding of confidential documents

• Uploaded documents and inputted data into applicant tracking system

• Revised Word and Excel documents and forms used in HR

Publik Advertisement Co. Salta, Argentina 03/2009 – 10/2011

Administrative Assistant

• Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying

solutions

• Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems

• Reviewed monthly payments, processed and approved Accounts Receivable and Payable

• Prepared annual operating budgets for management approval

Bank of Northwest Salta, Argentina 09/1993 – 12/2008

Data Entry

• Prepares source data for computer entry by compiling and sorting information; establishing entry priorities

• Maintains data entry requirements by following data program techniques and procedures

• Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining

data from both systems when account information is incomplete; purging files to eliminate duplication of

data.

Education

Training Futures/NVCC (Co-Enrollment) McLean, VA 04/2013 – 09/2013

Administrative Support

• Completed six-month clerical training program accredited by Northern Virginia Community College for 21

credits, in a simulated office setting that emphasized professional standards and work requirements

• Benefited from adaptation of Toastmasters and weekly professional development workshops

Northern Virginia Community College McLean, VA 09/2012-02/2013

English

High School “Jose M. Estrada” Salta, Argentina 03/1972-06/1977

Business Administration and Human Resources

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