Customer Service Manager

J ulissa m. Mendoza

T win Lakes Drive, CORAL SPRING, FL 33071 CEL:954-***-****

EMAIL: ***********.**@*****.***

USG Ceiling System.

Skills:

Computer : MS Office Suite

D esign : AutoCAD; 3D Studio Max;

Sketchup

Strengths:

Language: Bilingual (English and

• Multi-task, organized, critical thinker

Spanish)

and effective time management

Technical: D rywall, FRP (Fiberglass • Personal Motivation and Teamwork

Reinforced Plastic Panels), Lighting,

Concrete Restoration, EIFS System,

P R O F ESS I O N A L E X P E R I E N C E

M ed-Life Institute July 2014 – Present

Administrative Assistant

• Create action list for management staff from board meetings.

• Create presentations, forms and advertised.

• Provide secretarial and administrative support to management and other staff.

Procontratista, Santo Domingo DR May 2010 – September 2013

Store Manager and Technical Advisor

• Oversee the team sales to assure the monthly goal was meet and surpass.

• Point of contact and manager for enterprise project like a commercial centers,

buildings and hospitals.

• Reading and adjusting architectural blueprints on AutoCAD in order to determine

t he amount of materials needed for the project.

• Budget planning in light construction on Microsoft Dynamic GP covering drywall,

f iber-cement, fiber-glass, metal lath and metallic structures.

• Budget planning in exterior and interior termination covering ceiling, lights, stuccos

and f loors.

Constructora Acosta Bello, Santo Domingo DR Ma rch 2007 – June 2009

Assistant Supervisor

• B lueprints replanting in the ground and supervise all activities in a buildings

construction.

• Supervise finished works ( doors, windows, tops, bathrooms and electrical

accessories )

• Fill out the construction Blogs, all days detail i n chronological order each task of the

works using Microsoft Excel

• Generate reports of jobs completed, check out of hire workers

Santo Domingo Archiepiscopate (Internship) April 2003 – May 2003

Department Specialist

• Redact letters required for the church to get mar riage

• File Documents of births certificated

• Answering phone

• Customer service explaining procedure to follow for marr iage courses and

requirement.

E D UCA T I O N

Autonomous University of Santo Domingo UASD, Santo Domingo, DR January 2004 –

October 2010

Bachelors in Architecture

Politecnico Ma ria de la Altagracia, Santo Domingo June 2003

High School Diploma

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