RESUME
SWEETY KUMARI
ERICSSION INDIA PVT.LTD (GURGAON) INDIA
CURRENT ADDRESS: U-Block,DLF Phase-3, Gurgaon, (122001)
CONTACT NUMBER: +91-987*******
EMAIL-ID: **************@*****.***
Career Objective:
To seek a dynamic and challenging career in order to promote both the organizational
growth as well as the individual growth.
Educational Qualification:
Stream College University Percentage
B.Tech (ECE) Satya College Of Maharshi Dayanand 75 %
Engg &Tech. University(Rohtak)
12th Mahila College BSEB Board 63 %
Saharsa(Bihar)
10th Girls High School BSEB Board 76.5 %
Saharsa(Bihar)
Software Proficiency and other Details:
Languages: Php, Basic knowledge of Embedded system.
Operating Systems: - MS WINDOWS 7, 8.
Work Experience & Training:
ERICSSON INDIA Pvt. Ltd Outsourcing as an WFM Executive from Aug 28, 2014 to till date.
Client: Bharti Airtel, Idea, Reliance.
Responsibilities:
Monitoring of PAN INDIA Ericsson BSC’s and BTS’s via CITRIX.
Provide Support to Field Engineer from BSS end.
Dispatching work orders of down sites to Field Engineers.
Creation of manual work orders via Click Schedule.
Creation of Trouble Ticket (TT) for any major issues.
Raising request for the Signum Id’s for the new joinees.
Managing Historical Data Base (HDB) for all types of work orders on daily basis.
Preparation of Power Point presentation of all types of work orders on weekly basis.
Preparing WFM and O&M Monthly Dashboard.
Technologies Handled:
Proficient with MS Office, Citrix and other software tools
Citrix Server of Meta frame for monitoring.
Basic knowledge about 2G,3G.
I have undergone four months summer training from OMNITEL TECHNOLOGIES PVT.LTD.
Successfully completed six-weeks training from B.S.N.L (Saharsa).
Academic Project:
Successfully completed project on CAMPUS NETWORKING.
Successfully completed project on DISCO LIGHT.
Scholarship Achievements and Extra Curricular Activities:
Recipient of Kalyan Vibhag Scholarship in year 2012 and 2013 for B.Tech course, Given by
Govt. of Bihar.
Participated in many Quiz and GD at school and college level.
Participated in debate at college level (stood 2nd position).
Participated in cultural events at College level (stood 2nd position).
Personality and Traits:
Hardworking, Honest and good analytical skills.
PERSONAL DETAILS:
Father’s Name : Mr. Rudra Narayan sah
Date of Birth : 28 Sept 1992
Nationality : Indian
Language Known : English, Hindi.
DECLARATION:
I hereby declare that the above-mentioned information are complete and correct to best of my knowledge .
Place: Gurgaon Sweety kumari