Customer Service High School

STEFFANY M. VEGA

**** *********** **** ***#***, M iramar FL 33025

Cell: 786-***-****

***************@*****.***

S ummary

A position with an organization, seeking professional workers with diverse experience and training.

Highlights

A year of clinical massage training. To Possess strong oral and written

include, Swedish, Deep Tissue, Trigger Point, communication skills.

Reflexology, Sports, Hydro, Acupressure, Skilled in providing quality customer

Cranial Sacral, and Shiatsu. service.

Seven and a half years of total work Experienced at developing, implementing and

experience to include a year and a half as a evaluating personnel training.

paralegal in the US Army (JAG) Legal Experience working in areas requiring close

Assistance Office and two years and a half in attention to detail.

customer service. Enthusiastic learner, eager to build on skills

Proficient in Windows and Microsoft Office and experience.

applications. Sincere desire to work with people and make

Fluent in both English and Spanish, written a difference.

and verbal.

Experience

Around the Clock Gas Service December 2008 to Current

Data Entry Clerk

Hialeah Gardens, FL

Entered Data into computer using QuickBooks, Microsoft Office and Excel, accounted for money and

scheduled appointments. Answered multiline phone lines, ran errands for company, billing and

invoicing, and filed company reports.

Carnival Cruise Lines May 2009 to November 2009

Embarkation Clerk

Fort Lauderdale, FL

Assisted passengers embarking and disembarking ships and directed traffic. Provided assistance to at

least four hundred passengers during each operation. As a Customer Service agent, dealt with their

personal records, managed money, input data into computer system and kept accountability of personnel.

PetSmart January 2009 to November 2009

Cashier

Plantation, FL

Operated cash register and provided customer service. Took care of animals, cleaned store and habitats

and audited money in cash drawers.

Miramar Memorial Hospital May 2007 to January 2008

Volunteer

Miramar, FL

Receptionist Volunteer Miramar Memorial Hospital: Miramar FL Answered multiline phones, scheduled

appointments, discharged patients and delivered food, drinks, flowers and newspapers to patients'

rooms.

Education

Florida College of Natural Health 2015

Certificate: Massage Therapy

Doral, FL, US

Attained proficient skills in massage therapy and personal health.

U.S. Army Training Center 2010

Certificate: Paralegal Specialist Course

Fort Jackson, SC, US

Certificate, Paralegal Specialist Course, U.S. Army Training Center, Fort Jackson, SC 2010

Broward College 2008

Education, General Studies

Davie, FL, US

Continuing Education, General Studies (20 credit hours), Broward College, Davie, FL 2008

Everglades High School 2007

Diploma : Accounting

Miramar, FL, US

Diploma, Everglades High School, Miramar, FL 2007

Broward College

Paralegal Specialist

Davie, FL, US

Paralegal Specialist, Broward College, Davie, FL Presently Attending.

M ilitary Experience

Army November 2009 t o June 2011

Paralegal

Ft. Sill, O K

Army (JAG) Legal Assistance Office and two years and a half in customer service. Proficient in Windows

and Microsoft Office applications. Fluent in both English and Spanish, written and verbal. Possess

strong oral and writServed as a paralegal in an office and supported six attorneys. Demonstrated excellent

ability with legal research, power of attorneys, claims, tax preparation, and notary services. Prepared

legal documents to include wills. Edited attorney's legal documents. Experienced with office procedures

and equipment including computer hardware software, printers, multiline phones, fax machines and

copiers. Analyzed and instituted systems and procedures with improved processing times and

productivity.Skilled in providing quality customer service. Experienced at developing, implementing

and evaluating personnel training. Have been granted a secret security clearance. Experience working in

areas requiring close attention to detail. Enthusiastic learner, eager to build on skills and experience.

Sincere desire to work with people and make a difference.

Certifications

Massage Therapy, Accounting, Paralegal Specialist Course

Contact this candidate