Customer Service Manager

Chemica Campbell

**** ******* ****. *******, ** *3023

*.***********@*****.***• Cell 786-***-****

OBJECTIVE

Obtain a customer service position where I can maximize my people oriented experience, communication skills, and my

problem analysis and problem solving abilities.

Skills / Summary

• Adaptability

• Customer Service & Phone Etiquette

• Multi-Tasking

• Microsoft Office 2007 Suite

• Data Entry

• File and Record Maintenance

• Operating All Office Machinery

EXPERIENCE

Pizza hut 2007-2009

Customer service

• Assist with placement of orders, refunds, or exchanges.

• Greet customers warmly and ascertain problem or reason for calling.

• Inform customer of deals and promotions.

• Work with customer service manager to ensure proper service delivery

Good Will

Customer Service 2002-2004

• Greet customers and ascertain what each customer wants or needs.

• Clean shelves, counters, and tables.

• Inventory stock and requisition new stock.

Miami Herald 2001-2005

File clerk

• File records away in alphabetical or numerical order.

• Process and scan files to be entered into computer in digital database.

• Retrieve files as necessary.

• Clean and maintain file space.

Leroy’s Catering 1999-2000

Prep Cook/Dishwasher

• Prep ingredients for cooking

• Help mix spices

• Pay attention to details and instructions

• Washing dishes and taking out trash

• Package and store leftover foods

EDUCATION

Miami Job Corp

Certificate: Child Development

Miami, Florida

Thomas Jefferson Senior High School

Miami, Florida

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