Sales Customer Service

LORI CALOVICH

**** *. ******** ** 316-***-****

Wichita, KS 67212 **********@*****.***

PROFESSIONAL PROFILE

Demonstrated experience in independently leading contract negotiations and pricing and in a commercial and cost

environment.

Strong understanding of the principles of procurement and contract administration.

Able to anticipate the needs of internal/external customers and to resolve any issues impacting customer

satisfaction.

Ability to handle multiple customers/priorities under challenging conditions.

Meets or exceeds objectives in cost savings, quality, delivery, and service.

Proficient with SAP & MRP/ERP systems.

Enthusiastic, creative, and willing to assume increased responsibility.

Personable, articulate and professional in both appearance and demeanor.

Driven to learn, apply new ideas and skills.

Able to multi task, coordinate projects and successfully meet deadlines.

Demonstrated experience in leadership.

Capable of facilitating cross-functional teams to reach consensus.

Excellent communication skills with ability to present to senior leadership.

Analytical and financial analysis skills.

Ability to travel domestically and internationally.

PROFESSIONAL EXPERIENCE

GULFSTREAM AEROSPACE, Wichita KS August 2013 to February 2015

Supplier Surveillance Team - Contractor

Under minimal supervision, used standardized tools and teamwork approach, functioned as a team member

during evaluation of supplier operational processes.

Through collaborative relationships with cross functional areas (i.e., Operations, Manufacturing Engineering,

Supplier Quality, Procurement and Materials, Engineering, etc.), and suppliers developed, implemented, and

executed plans to improve response time from supply base, reduced risk of multi-tier supply chain disruption,

reduce risk of shortages, reduce lead-times, and increase delivery performance.

Contributed to continuous improvement activities in the supply chain, the department, and the organization by

identifying opportunities and, as a team member, assisted in the planning and execution of improvement plans.

BOMBARDIER LEARJET, Wichita KS April 2013 to August

2013

Supply Chain Agent

Development and implementation of sourcing strategies and cost optimization opportunities for the Lear85

program.

Develop product family strategies in line with business requirements and objectives.

Identify, analyze and realize cost optimization opportunities.

Work closely with engineering, planning, logistics and expediting on a daily basis for product execution.

Strategic daily meetings with suppliers regarding product execution in regards to engineering, planning and

product delivery.

TARGET, Boise ID November 2012 to January

2013

Sales Floor Team Member

Work and provided fast, fun and friendly service to the sales floor and guests.

Deliver accurate product placement, pricing and labels.

Immediately identified and reported any safety issues

Delivered excellent guest service and resolved guest concerns in a positive, helpful manner.

Delivered and maintained a great-looking, fully-stocked sales floor.

Arrange and reset shelves, signs, labels and merchandise.

EXCEL INDUSTRIES, Hesston KS May 2012 to September 2012

SCM Strategic & New Product Development Specialist

Worked independently to develop supply management solutions to expedite parts for engineering

requirements that are short lead-time. This includes quoting and working with engineering involving

technical specification to gain proposals from supplier and support new program requirements.

Defined new program metrics for supplier performance in the area of new programs working with the

Buyers and strategic team, including meeting the program material target costs. Coordinated with the

Strategic team on purchased part pricing to meeting program requirements including the determination of

should cost.

Maintained current knowledge of any trends by personal contact, industry reports, trade journals, magazine,

etc. involving new product offerings or innovations.

Representative for suppliers working with the Strategic and Engineering team. Providing data, supplier

intelligence, and competitive comparative data for the strategic supply chain plans.

Demonstrated an Enterprise approach, as a cross-functional team member to support the best performance

results for Excel Industries and our end customers. This included driving the first to market goal for all

new products to market with engineering and the supply base.

GLOBAL PARTS, Augusta KS 2011-2012

Planning and Product Management

Responsible for creating and managing an inventory management plan that will optimize our current

inventory spend ensuring maximum fill rates for customer orders while providing continued cost savings

associated with the overall inventory spend.

Review current inventory requirements and identify items to be stocked on an on-going basis.

Identify opportunities to move non-value add material out of our inventory.

Manage vendor relations and development of structured purchasing agreements with our vendors providing

reduced costs while reducing lead time delays for customer orders.

Development of supplier rating system.

HAWKER BEECHCRAFT CORPORATION, Wichita KS 2010 – 2011

Contract Strategic Sourcing Buyer/Supplier Focal – Aircraft Industry

Draft, negotiate, interpret and ensure performance under contractual agreements for both direct and indirect

procurement.

Ensure supplier compliance with polices, procedures, terms and conditions for $35M in spend.

Support special research projects.

Provide administrative maintenance of records and databases.

Develop strategic and key suppliers utilizing engineering specifications, program and quality organization inputs.

Initiate requests for quotations, proposals and analyze results of proposed pricing from potential suppliers.

KAMAN AEROSPACE GROUP, INC., Wichita KS 2006 – 2009

Purchasing/Contracts Coordinator – Aircraft Industry

Responsible for proprietary data, export, customer portals, RFQ reviews, administering contracts, daily interaction

with customer and key organizational leaders, support of business development by working with Sales,

Marketing, and Business Development, contract closeout.

Analyzed and resolved any concerns associated with customer relations.

Inventory management and procurement of direct materials; ensured merchandise in stock and followed through

to confirm merchandise was shipped accordingly.

Responsible for the scheduling of manufactured parts.

Experienced in lean manufacturing and implementation; training in 5S and NCMA.

T & C implementation training: termination for default/convenience, warranty and limitation of liability.

THE WICHITA EAGLE, Wichita KS 1997 – 2001

Independent/Inside Contract Sales Representative

Increased sales on contracts by $1.2M.

Performed contract work for the organization and sales of special events i.e., Professional Women’s Conference,

Roundup and Wranglers games.

Managed more than 200 advertising contracts.

Organized promotions for Dillon’s/Kroger and other major retailers.

Advised management on promotional ideas for accounts and customer service personnel.

COMMERCE BANK, Wichita KS 1991 – 1997

Financial Service Representative

Responsible for the promotion and selling of all bank products.

Top sales in regional promotions amongst branch locations.

Sold annuities and performed personal loan training.

Responsible for the open, close, and periodic oversight of the branch audits.

EDUCATION

B.A., Marketing and Management, Wichita State University, Wichita KS

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