Customer Service High School

Sade M. Simon

Norcross, Georgia *****

347-***-**** *********@***.***

OBJECTIVE: Position in Customer Service, Banking/Retail or Office Administration.

SKILLS:

Dynamic customer service professional experienced in both manufacturing and retail store

settings. Excel in listening to customer needs, articulating product benefits and creating

solutions that provide value to the customer.

WORK EXPERIENCE

Art USA, Norcross, GA 06/2014 -

Present

Welder

• Performed welding using gas and arc welding processes.

• Created blueprints of fabrications using AutoCAD, and forwarded results to supervisor for

approval.

• Assessed complete welding assemblies per project specifications, filling up to 5 customer

orders per day.

OfficeMax, Norcross, GA (store closed 6/2014) 11/2013 - 06/2014

Cashier

• Advised customers on purchases and provided excellent customer service.

• Answered multi-line switchboard, and directed calls to appropriate department.

• Operated cash register to check out customers, managed all cash and credit transactions.

• Served as Copy Center relief associate, assisting customers with full service print orders.

Kroger’s, Norcross, GA 05/ 2013 -

09/2013

Customer Service Clerk

• Provided top-quality customer service in accordance with Kroger’s customer service

standards, policies and procedures.

• Packaged each customer's purchases so that they can be transported safely and easily.

COMPUTER SKILLS:

AutoCAD Microsoft Word Publisher Excel PowerPoint

EDUCATION:

Welding Diploma- June 2014

Maxwell High School of Technology, Lawrenceville, Georgia

NCCER Welding Certificate – May 2014

OSHA certificate – June 2014

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