Administrative Assistant Customer Service

PROFILE

An honest, loyal, conscientious professional looking for employment where I can utilize my

talent, positive work ethic, knowledge and office experience to become a valuable member of your team!

EXPERIENCE

DRISCOLL PROPERTIES OF KELLER WILLIAMS ADMINISTRATIVE ASSISTANT

PALATINE, ILLINOIS AUGUST 2014 – PRESENT

Assisted with the creation, implementation and maintenance for this newly formed Real Estate Agent Team. Track and process all aspects of real estate transactions and maintain digital and hardcopy files. Aided marketing via, Social Media; Craigslist, Facebook and Real Estate website maintenance (including MLS data input). Inventory and ordering of office supplies. Created Pie-charts and other reports as needed. ‘Runner’ jobs as needed. Keep presentation folders ready for list/buy presentations ensuring all documents are included. Phones, typing, filing, copying, scanning and other office duties as required.

STARBUCKS PARTNER

ALGONQUIN, ILLINOIS MARCH 2014 – OCTOBER 2014

IMMANUEL LUTHERAN SCHOOL INTERIM DIRECTOR

PALATINE, ILLINOIS OCTOBER 2013 – JUNE 2014 AFTER SCHOOL PROGRAM

Responsible for the creation and implementation of after school program that had been a day-care. Receiving 35-45 children from Pre-school through 8th grades. Incorporating study hall, exercise, snack and free time throughout the afternoon creating a caring and safe environment. Daily signing-in and signing-out of all children interaction with parents and vendors (for snack) on a daily/weekly basis.

Reports to the Principal, managed 2 assistants and 3-4 part-time aides.

MANPOWER TEMP AGENCY ADMINISTRATIVE ASSISTANT PALATINE, ILLINOIS SEPTEMBER 2012 – JULY 2013

BMO Harris Bank, Rolling Meadows, 1st Mortgage Collections Department Administrative Assistant February 2013-August 2013

Responsible for creating and maintaining The Federal Home Loan Mortgage (Freddie Mac) and The Federal National Mortgage Association (Fannie Mae) mortgage files for the Foreclosure Specialist. These files include mortgages, notes, title policies, credit applications, appraisals, and any other relevant documentation. Maintain files daily, updating information in working files and the Mortgage Loan System (MLS). Utilize MLS and TPX systems to search for information to complete files. Also began training on Short Sales before the move to Naperville.

H-O-H Water Technology, Palatine, IL Administrative Assistant - Accounts Receivable

September 2012–December 2012

Administrative Support to Owner/President of company, typed correspondence, handled delicate information and retained confidence, covered general reception; answering heavy multi-line phone, filing, copying, dissemination of materials. Accounts Receivable: balanced daily deposits and entered each payable into Macola accounting software. Updated daily deposits on spreadsheets, created worksheets using Excel. Compiled materials for classes they taught.

ADMINISTRAVE ASSISTANT, IMMANUEL LUTHERAN SCHOOL

PALATINE, ILLINOIS SEPTEMBER 2010 – SEPTEMBER 2012

MULTIPLE OTHER TITLES-SEPTEMBER 2002 – JUNE 2006

Reported to the Principal. Responsible for ‘meeting and greeting’ visitors, families, vendors, children, parents, answering phones, filing, copying. Daily use Word, Excel, PowerPoint, Publisher and Access. Practice general first aid

PRIOR POSITIONS:

LUTHERAN MINISTRIES MEDIA, INC. OFFICE MANAGER

FT. WAYNE, IN

GALLAGHER BASSETT FINANCIAL ANALYST III

COLDWELL BANKER PERSONAL ASSISTANT

EDUCATION

CORNELL COLLEGE, MT.VERNON, IA

BSS Degree

REFERENCES

Professional:

Alina Davidov Director Operations Driscoll Properties 847-***-****

Lisa Kaminski Senior Administrative Assistant Immanuel Lutheran Church 847-***-****

Susan Meyle Human Resources Immanuel Lutheran School 847-***-****

Dan Johnson Advancement Officer Lutheran Ministries Media, Inc 260-***-****

Personal:

M. Lin Elliott Known for 26 years Best Western 630-***-****

Laurie Carter Known for 8 years Physical Therapist 260-***-****

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