Customer Service Administrative Assistant

KRISTI SOTELO-NOBLE

*** *. ******* ******, ********, GA 30643 C: 806-***-**** ************@*****.***

Summary

Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and

following through to achieve project goals. Seeking a role of increased responsibility and authority.

Highlights

SAP Meticulous attention to detail

Kronos Strong communication skills

Avaya Results-oriented

Microsoft Office Self-directed

Microsoft Word Time management

Microsoft Excel Professional and mature

Quickbooks Strong problem solver

AR/AP Resourceful

Cash/bank reconciliation Dedicated team player

Bank deposits Strong interpersonal skills

Employee relations Proofreading

New hire orientation

Mail management

Meeting planning

Experience

Office Associate/HR Contact/Receptionist 03/2006 to 01/2015

Border States Electric Amarillo, TX

Answered multi line/multi extension, Avaya phone system for 40 employees. Provided excellent customer service via

phone, email, and in person for all customers and visitors doing business with our company. Responsible for reconciling

daily cash sales & company checkbook. Made cash deposits to bank on daily basis. Responsible for all credits and debits

for our branch customers via SAP computer system. Posted customer payments to accounts. Responsible for

maintaining employees' hours worked for 40 employees and submitting those hours biweekly to the Corporate office for

payroll. New hire orientation for our location and submitting all new hire paperwork to the Corporate office for final

processing. Responsible for daily maintenance of the branch calendar and planning all meetings/events for our location.

Filing and scanning.

Data Entry/Receptionist 10/2003 to 03/2006

Nunn Electric Amarillo, TX

Answered multi line/multi extension for 40 employees. Provided excellent customer service via phone and in person for all

customers and visitors doing business with our company. Data entry of invoices for all customers with accounts and cash

customers. Filing and scanning.

Office Assistant 09/2001 to 07/2003

Dr. David Dillard, MD ENT Hartwell, GA

Responsible for getting patients checked in/out in a timely manner. Posted patient payments and copays to their

accounts. Answered a multi line phone system. Assisted Dr. and his nurse, as needed. Filing and scanning.

Education

High School Diploma: All Required 1987

Caprock High School Amarillo, TX, USA

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