Customer Service Medical
Resume:
*Jeanne Cardinale*
** Notre Dame St.*
*Lake Placid, FL*
*863-***-**** *
*************@*****.*** <************@*****.***> *
I have a varied background in retail food and clothing businesses, as well
as experience in rehabilitation and assisted living facilities. I would
describe myself as a “people person” and enjoy providing good customer
service. In addition to standard computer skills used in retail outlets, I
have experience using Internet and social media tools.
*Expertise*
Customer service expertise, including helping consumers find what they
need and working out problems when they arise
Experience as a shift supervisor, assigning colleagues the tasks that
must be completed each day and ensuring that they are finished by the end
of the shift
Ability to work both independently and as a member of a team
Strong quality-control skills to ensure that promised goods and
services are delivered
Experience in handling a firm’s cash, including bank and safe deposits
*Experience*
*Wawa*
*Shift Manager*
April 2008 to September 2014
-
Responsible for oversight of customer service
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Assigned tasks to staff members
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Checked in the Responsiblevendors and inspected the orders
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Organized the store contents
-
Checked for items in the store that had incorrect or out-of-date codes
-
Reconciled the contents of the safe
-
Shared cashier duties
*Annie Sez *
*Sales Associate*
August 2007 to May 2008
-
Customer service
-
Cashier
-
Organization and display of stock
*Chelsea at Bridgewater Assisted Living*
*Concierge*
February 2005 to February 2007
-
Responsible for assisting residents and family members in a variety of
ways, including
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Scheduling doctors’ appointments
-
Scheduling beauty salon appointments
-
Responsible for answering and directing calls
-
Conducted a daily census to ensure safety of all residents
-
Prepared checks for bank deposit
-
Maintained accounts-payable records
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Input medical and other data into the computer
-
Ordered medical and other supplies
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Responsible for answering and directing calls
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Sorted, distributed and opened mail
*Autumn Woods Assisted Living*
September 2001 to February 2005
*Receptionist*
-
Responsible for answering and directing calls
-
Assisted residents and family members
-
Checked that evening security measures were in place
*Harborside Health Care, Rehabilitation and Nursing Center*
October 2000 to August 2004
*Health Information Coordinator*
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Maintained an organized medical record on each resident, which included
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Removing excess information
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Making sure all relevant information was listed
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Taking steps to obtain any missing information
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Ensuring that the patient’s physician has signed all charts
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Adding the diagnosis to the face sheet of the records
-
Sent medical records to approved medical and insurance recipients
-
Kept up-to-date records on when patients were admitted and discharged,
as well as the diagnosis
-
Ordered medical and other supplies
*References*
-
References available on request.
Contact this candidate