Lorene Peters
Arvada, CO *****
**********@*******.***
Experience
*/**** – Present BD Batteries Broomfield, CO
General Manager
• Handled incoming sales inquires, prospected new accounts
• Facilitated billing, payment and wire transfers
• Managed inventory
• Provided troubleshooting ideas for existing customers
• Processed and shipped all out going products
• Managed website, Google Checkout and PayPal
• Hired temporary employees for trade shows
5/2010 – 8/2010 The Golden Hotel Golden, CO
Human Resources Assistant
• Supported Director of HR with new hire packets and training's
• Conducted and scheduled New Hire Orientation
• Answered phones
• Managed uniform inventory
• Proofed billings for Sales Department
10/2005 – 12/2008 The Westin Westminster Westminster, CO
Executive Assistant
• Support the General Manager and Director of Sales and Marketing by answering phones, managed in-
boxes and outboxes, faxed, emailed, prepared gift certificates and requested amenities
• Produced purchase orders and check requests for Executive and Sales departments
• Booked travel and meetings for Executive Committee
• Created binders, packets and other promotional literature for owners meetings
10/2004 – 10/2005 The Westin Westminster Westminster, CO
Front Office Supervisor
• Oversaw staff of 3-6 people
• Performed audits of staff / new hire behavioral interviews
• Cross trained to work in multiple departments (Service Express, Valet, Concierge, Front Desk)
4/2003 – 10/2004 The Westin Westminster Westminster, CO
Front Desk Agent
• Greeted and checked in/out guests
• Balanced cash and payment drawer
• Performed Concierge duties
• Exercised problem solving for guest requests and complaints
References available upon request