QA Analyst

Mohammed Lasker Cell Phone: 347-***-****

Los Angeles, CA Email:

******.********@*****.***

Objective:

A result-oriented IT Professional with over 7 years of experience in the areas of the Software Quality

Assurance and Testing industry, expertise in test analysis, design, Manual and Automated testing in

Client/Server and web based application, seeking for a QA Analyst, Manual Tester, Automation Tester

and Sr. software Testing Position.

Qualifications:

• Experienced in Software Testing, Quality Assurance, and Development of various business

applications in Web based Client / Server environments and well versed in all stages of testing

aimed at providing complete business solutions.

• In depth knowledge of Software Development Life Cycle (SDLC) and its methodologies e.g.

Waterfall, Iterative and Agile (SCRUM).

• Expert in reviewing Requirement Document, Design Document, Functional Requirement

Specifications.

• Reviewed and analyzed requirements and developed Test Plans, Test Cases, Test Scenarios,

Test Strategy and updated Requirement Traceability Matrix (RTM).

• Performed all types of testing such as Functional Testing, Black-Box Testing, Smoke Testing,

Integration Testing, System Testing, Regression Testing, Ad-hoc Testing and Backend

Testing.

• Proficient in HP Testing Tools such as Quality Center/Test Director/Application Lifecycle

Management (ALM), Quick Test Pro (QTP)/Unified Functional Testing (UFT) and IBM

Rational Tools such as Clear Case and Clear Quest.

Reviewed and Analyzed business requirement documents, functional requirements

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and technical specifications of various functionalities.

Identified the test case reusability, executed test runs, and validated actual results

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against expected results.

Used HP ALM for the Test Plans, Test Cases, Test Execution, and Defect

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management and to generate Reports & Graphs.

Created and maintained the Requirements Traceability Matrix and Test Matrix.

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Expert in writing SQL Queries on different Relational Database Management Systems

(RDBMS) e.g. ORACLE, MS SQL Server, DB2 and performed data verification and

validation.

Extensive knowledge in using Quality Center and PVCS Tracker tool to report bugs/

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defects.

Developed automated test scripts and performed script-enhancement.

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Performed User Acceptance Testing (UAT) and interacted with client/ end-users to

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support UAT sessions.

Strong written and verbal communication skills with good presentation ability.

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Good concept in defect tracking, error handling with excellent ability to resolve issues.

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Expertise in analyzing defects and interacting with team members for implementing

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fixes.

Technical Skills:

Testing Tools JIRA, HP Quality Center (ALM)/Test Director, HP Application Lifecycle

Management (ALM), Quick Test Professional (QTP) and Selenium IDE.

Bug Tracking Tools Quality Center (ALM)/Test Director, PVCS Tracker, Bugjlla, Jira

Operating Systems Windows, UNIX, Linux, MacOS

Languages SQL, PL/SQL, Visual Basic.

RDBMS Oracle, MS SQL Server

GUI Tools Toad, SQL Developer, Oracle Express 10/11g

Browsers Netscape, Internet Explorer 9 -11, Mozilla Firefox, Chrome

Project Management Tools MS Office, MS Project, Photoshop, MS access

Professional Experiences:

Bank of America, CA October 2014 - Present

Sr. QA Analyst/ UAT Tester

iFulfillment Platform Replacement (Home Mortgage and Loan Origination): A vendor source Loan

Origination System is being selected to replace EDGE and a number of the related LOS applications

currently in use by Home Loans Fulfillment. The replacement system will automate regulatory controls to

improve loan quality, drive productivity, and enable system agility in responding to regulatory, investor

and industry change. The solutions will improve the customer/vendor experience thru collaborative

portals.. This new system will offer a full range of lending services, including loan application,

underwriting, processing, vendor management, document preparation and loan closing. Replacement of

platform improves customer experience, operational productivity and loan quality.

Responsibilities:

• Review and analyzed all project documentation including functional requirements,

Technical

Design documents and developed Test plans.

• Developed and executed Test Cases and Test Scripts based on the requirement

documents and managed it using Quality Center (ALM).

• Prepared test data for the Entry and Exit criteria in System Integration testing

• Performed Back-End testing for data validation using SQL Queries.

• Responsible for defect tracking and management metrics, defects are logged and change

requests are submitted using Application lifecycle Management (ALM).

• Interacted with developers to report and track bugs using Quality Center.

• Regularly met with team leads, others team members and developers to evaluate the product

progress.

• Involved in analysis of project artifacts (BRDs, HLDs, configuration files, etc.) to

understand the objective, impacted application/processes, and deliverables to ensure

understanding of test needs.

• Created new UAT scripts based on requirements and worked on creating templates for

UAT test execution.

• Worked on test results feedback and worked on Requirement Traceability Matrix.

• Provided a SharePoint site method for submitting data requests across the all projects.

• Developed all UAT E2E baselines, scenarios, scripts and provided data procurement

services.

• Maintained all UAT Discovery folders for Test Scripts (E2E and Project functionality),

results and approvals.

Environment: HP ALM 11.0, Unified Functional Testing (UFT), VB scripting, Oracle SQL Developer,

SQL Server 2008, SSMS(SQL Server Management Studio), MS-Office, LPS, Office Outlook, Discovery,

Share Point, iOriginate, iFulfill, MS Word and Microsoft Excel.

Wells Fargo Home Mortgage May 2013 to September 2014

System QA Analyst,

Servicing Technology Group

Collections & Home Preservation SQA Team

Project Description: Involved in verifying and validating the functionalities of new Home Mortgage

Servicing applications called SloaD (Serving Loan decisioning), which provide a central repository of

Home Preservation loan modification decisioning rules and a centralized decisioning engine, providing

consistent results for loan modifications within the Home Preservation Default Servicing area by building

a scalable solution that can be leveraged by multiple applications and multiple Investor Groups.

Responsibilities:

• Reviewed design/functional specifications to ensure they are complete and testable.

Prepared and contributed in creating Test plan and Test Strategy along with writing

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and executing Test Cases for Home Mortgage, Home Preservation and Collection Team.

Performed Functional, System Integration, Regression, and end to end testing for the SloaD and HPA

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Application.

Used HP Quality Center (ALM) for requirement management, planning, scheduling & running tests,

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also tracking & managing defects in the Defects module.

Provide feedback and recommendations to developers on Software Usability and Functionality.

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Worked with multiple applications/systems on projects of high complexity within one or

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more Quality Assurance environments & cycles.

Responsible for reserving Loans in Share point.

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• Performed simple to moderately complex test data conditioning in MSP (Mortgage Servicing

Platform) Mainframe IBM tool.

• Responsible for testing LIV (Loan Image Viewer) and ICMP Tool for viewing different kind of

documents like, Cap sheet, Invoice, Lender Correspondence etc.

• Performed the Back-End testing to ensure data consistency on front-end by writing and

executing SQL queries.

• Performed XML validation

• Provide instruction and directions to less experience analysts and review test cases

Developed by others.

Followed waterfall and Agile Methodology Attained different kinds of Meeting like

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Daily Standup Meeting, daily testing status meeting, BRD review meeting, FSD review meeting,

BRD ambiguity question review meeting, Test scenarios review meeting, and Retrospective

Meeting.

Contributing to team effort by accomplishing related results as needed. (Team Work-Resolved QA Team

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Problem)

Environment: VMware Mercury Quality Center (ALM), Quick Test Pro, MSP, Windows, Oracle, SQL

Server 2008.

USPS, Vienna, VA

Software Test Engineer August 2010 to

April 2013

Project Description: The application USPS Flat Mail Technology project is designed to improve service,

and reduce cost. New system will sort large envelopes, magazines, catalogs, and circulars in delivery

order which is refer to as “flats”. This Technology successfully and rapidly boosted postal efficiencies in

the processing distribution, and delivery of letter mail which will soon be applied to the sorting of the

“Flat Mail”.

Responsibilities:

• Reviewed design/functional specifications and develop detailed test plans.

• Created test cases for functional, integration, regression, and User acceptance (UAT) testing

• Developed and executed test scripts for functional, regression, performance and system tests

using manual and automated methods.

• Performed various kinds of testing such as Integration testing, Smoke testing, Functional

testing, System testing, Ad hoc testing, Backend testing and Regression testing.

• Created and executed Test Cases for some of the modules of the application under test (AUT)

using Quality Center.

• Documented the daily defect status using Quality Center.

• Responsible for defect tracking and management metrics, defects are logged and change requests

are submitted using Quality Center.

• Participated actively in Functional testing, System testing and Regression testing using Quick

Test Pro.

• Performed System, Functional, Regression, UAT and End to End testing to verify the functionality

with the new codes introduced for modification and/or enhancement using Quick Test Pro.

• Created user-defined functions, functions libraries and maintained the initialization scripts to

set-up the work environment using Quick Test Pro.

• Utilized TEAM TRACK tool to store requirements and track defects.

• Expert in writing SQL queries to retrieve data from different databases and Performed data

verification and validation.

• Provided daily system testing status report to management.

• Strong knowledge of quality assurance methodologies, standards and best practices.

• Attended weekly status meeting and actively participated in the team discussion.

Environment: HP Quality Center, Quick Test Pro, PVCS Tracker, Windows, Oracle, SQL, TOAD, SQL

Server, XML, VB Script, J2EE.

SunTrust Bank, McLean, VA

Software QA Analyst January 2008 –

July 2010

Project Description: SunTrust bank provides clients with a full selection of technology-based banking

channels including 24-hour customer services centers, and the latest mobile devices. The application

provides deposit, credit, trust, and investment services to a broad range of retail, business, and

institutional clients. Other subsidiaries provide mortgage banking, brokerage, investment management,

equipment leasing, and investment banking services.

Responsibilities:

• Based on Software Development Life Cycle (SDLC) designed and implemented

Software test plans, Test design specifications and Test cases.

• Managed the requirements using Requirements management tool Quality Center.

• Performed Smoke, Integration, Functional, Performance, Regression, and Backend testing.

• Extensively used Quality Center for designing and executing test cases and logging the defects.

• Reported issues into the bug reporting system and follow up with the development team until it

gets resolved using Quality Center.

• Performed Functional, Regression, Integration and End to End testing using QTP.

• Performed web testing using Quick Test Pro for checking page contents, broken links, web

objects, frames and tables.

• Parameterized the scripts to run the scripts using varying form data.

• Created User Define Function in VB Script and accessed them through Function Library.

• Performed Data Validation and Data Integration for Back End Testing using SQL Queries

manually.

• Loaded test data into databases and query execution.

• Managed the execution and communication of testing metrics.

• Conducted metric collection and analysis.

• Worked with the developer to ensure that the testing issues are solved immediately.

Involved and responsible for creating weekly status reports regarding the progress of

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testing process.

• Prepared/presented progress reports and attended all meetings as required.

Environment: Quality Center, Quick Test Pro, Java, C++, HTML, XML, VB Script, Oracle, VB and

Windows.

Education:

Bachelor of Computer Science

Dhaka University, Bangladesh

Reference: Available upon request.

Contact this candidate