Help Desk, Back end Operations, Audit, PMO.
Resume:
Karan Gairola
Indian, Male ************@*****.***
DoB: 27th Dec' 85 21/1B, Moti
Nagar, New Delhi-15
PGFP&WM 2011 BLB Institute of Financial Markets
BBA(CAM) 2008 Jagan Inst. of Management Studies, Rohini Sec-5 ( Affltd.
IP University)
Class XII 2003 S.M. Arya Public School, Delhi
Class X 2001 S.D. Public School, Delhi
PROFESSIONAL Projects:
Formulated CTP and CTQ thresholds for successful implementation of Toll gates for the
process.
(Sept- Dec '12)
EXPERIENCE
Sr. Team Member at BA Continuum India Ltd.
(June 12 - till date)
Handling and coordinating Partner and Bank teams on Finance and On boarding.
Tracking Expiry and resource on boarding.
Prepare and publish reports and communication for various stakeholders.
Timesheet freezing by PM's resource billing process and invoice approvals.
Timesheets / Milestones/ Schedule management sending for recreation & follow up on
Deletion.
Handling Partners and Middle level Bank Employees related to ongoing project needs.
Understanding the payment cycling prioritizing the useful projects on parameters like
profit, cost and time savings.
Analysis of the updates in government policies related to different countries for any
useful changes in projects.
Enjoyed and learnt amidst the environment of a large organization, handling clients,
At times interacting directly with leadership on business development activities
leveraging my prior sales experience, building relations with the team and with
company's clients.
Auditing team requests.
HDFC Bank Ltd
(April 11- Nov11)
Job profile :
Responsible for all the Branch banking Operations, getting references meeting sales
targets.
Downloading Filing all the statutory reports as per the RBI guidelines on daily
basis.
Analysing and tracking branch G/L stays positive (Weekly Basis).
Review matrix for sales numbers for various products.
Compiling sales report and sending them to the relationship managers.
Scrutinizing and verifying customer requests and documents.
Rob n Vik Callweb Pvt. Ltd. (Telstra), Rani Bagh, Delhi
(Mar 08- May 09)
Job Profile: Part of SBU
Using the advantage Telstra enjoyed as Telecom operator in a vast country like
Australia to strengthen relationship.
Creating a revenue- sales combination for maximum pay offs from the sales proceeds/
successful connects.
Optimising the customer connects by cross selling partner services like Victoria
Power, AnZ Insurance.etc.
Creating different type of product mixes for maximising profits.
Customized plans for our customers.
Implementing sales promotion strategies and incentive slabs for sales team.
COMPUTER PROFICIENCY
MS Office (MS-Excel, Word and Power point), internet operations
HOBBIES AND OTHER INTERESTS
Listening to Old Hindi classics, Punjabi & light classical Music and Internet surfing
Represented my school in Dist. Level Volleyball competition.
Fond of reading and was house captain in school and C.R. in graduation.
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