Project Manager Management, Program Manager, ERP

Ashwini Pingle

Address: */* ****** *******, *********, Mulund East, Mumbai - 400081

Contact: +91-983*******/ 22 25633909

E-mail: *************@*******.***/ *************@*****.***

LinkedIn: http://in.linkedin.com/pub/ashwini-pingle/7/650/a08

Program Management Profile

Seeking a challenging senior managerial position with an organization of repute to add further business value

Snapshot: Dedicated and resourceful senior management professional with 15+ years of experience across diverse organizational domains including 9+ years in Governance, PMO and Portfolio Management Implementations; Certified in SAP PS, looking for opportunities in Implementation / Support / Consulting Roles in non-SAP / SAP/ ERP areas, Keen to learn new platforms, quick learner with excellent written and verbal skills

* Accomplished in the areas of end-to-end IT Project Management for small and medium sized projects right from requirement analysis, project scheduling, collaborating with teams and deploying customized solutions for clients

* Executed projects using Waterfall/ SDLC and Iterative Development, Aware of Agile Methodologies, ITIL processes

* Having keen understanding of Project / Client Requirements coupled with hands-on exposure in handling all phases of Project / Program Life Cycle, right from understanding project charter, requirement scoping, requirement analysis, project scoping, planning & scheduling to the implementation of robust technology solutions within time, budget and quality

* Adept at defining, leading and driving project operations effectively, through the implementation of several management dynamics including adhering to Strategic Execution Plans, Task & Resource Allocation, Team Management, Performance Monitoring / Supervision, Progress Reviews, Training & Development

* Experience of working with Business PMO (Insurance and Construction domain) to provide project tracking system, project metric, understanding of Project Charter and customizing project approval processes for Business and IT departments

* Documenting and Review of Requirements, Proposed Solution, Schedule and Cost with Business PMO

* Documenting and Review of Test Strategy, Unit Tests, Functional Specifications, workarounds, issues, risks, scope changes, Lessons Learned, weekly and monthly status reports, etc. to all the stakeholders

* Demo proof-of-concept and work-in-progress systems to pilot business end-users

* Skilled in evaluation of current state analysis, defining systems strategy, developing system requirements, designing/ prototyping, testing, training, defining support procedures and implementation

* Expertise in problem resolution coupled with strong communication and interpersonal skills, excellent customer relationship management and people management skills

* Team size handled - direct 8-10, Indirect - 40, onsite-offshore model, efficiently work with international project teams

* I have worked for 5 years at customer sites in US in customer facing roles

* Currently self-learning on IOT and SAP ERP

* Theoretical knowledge in Configuration and Customization in SAP PS - certificate id 001*******

Career Graph

External Consultant ~ Axisvation, Mumbai ~ Jul 2013 – Aug 2013

Accomplishment:

* Rendered assistance to the organization Axisvation in implementation of PMO portal for an Indian Telecom Company

Responsibilities:

* Interacted with clients for understanding their requirements

* Provided expertise in conceptualizing the PMO portal and given demo of working prototype to the customer

* Provided functional specifications to the development team, Development was done in DotNet/SharePoint technologies

iGATE Global Solutions Limited, Mumbai ~ Feb 1998 – May 2013

Accomplishments:

* Acquired significant exposure in working on HP PPM and MS Project Server 2010

* Recipient of Best Team Award from GE Customer, Patni and Best Project Manager Award from Patni

* Core member of the IT Governance CoE team with implementation expertise in HP PPM product

* Worked as HP PSO Consultant in US, Program Manager in US

* Performed client-facing implementations at USA locations Atlanta, New York, Woodland Hills, Houston, San Francisco Bay Area, Milwaukee, Dallas for a total period of 5 years

Role: Program Manager, Apr 2011 – May 2013

* Involved in preparation/ review of proposals and project estimates with regards to fixed price projects

* Focused on management of internal/ external stakeholders, customer relationship management

* Built/ managed productive business relationship with the onsite team consisting of 8 direct technical leads at Milwaukee USA. Functioned as Program Manager managing programs with annual value of $4 Million.

* Generated/ updated various status/SLA reports for the senior leadership team and other stakeholders

* Team Management and Mentoring, achieve CSAT, audit preparedness at customer site, guide team to align to customer's ITIL framework (Build v/s Run)

Role: Project Manager (Patni Computer Systems Ltd.), Fed 1998 – Mar 2011

* Coordinated activities related to preparation/ estimation of proposals

* Worked on technical projects using Onsite-Offshore model, Time & Material, Fixed Price projects

* Managed SDLC phases including analysis, design, code construction, test planning, unit/ integration testing, UAT and Go-Live

* Monitored performance of team members and rendered productivity enhancement feedback

* Functioned as Techno-functional Lead Consultant for pure onsite implementations - HP PPM implementations through iterative development/ Waterfall model

* Rendered consultancy on PMO implementations - solutions & roadmap

* Coordinated with senior management team of clients to ensure strategic inputs for implementation of PMO and IT Governance

* Worked on technologies Oracle, PL/SQL, PowerBuilder, Perl-CGI, Java, J2EE, XML, Kintana-HP PPM and used tools like MS VSS, SCCS, Rational Rose for UML, HPSM, TFS, SharePoint, Microsoft Project, PeopleSoft, Gross-Margin Application, etc. for project/engagement management

Projects

Project Name: Microsoft Project Server Implementation and Integration with SAP PS ~ Client: Commercial Metals Company, (USA), Dallas, TX, USA, Mumbai, India ~ Duration: Apr 2012 – May 2013

Role: Program Manager, Microsoft Project Server SME and Development Lead at offshore

Technology used: Windows 2003/ 2007 servers; Microsoft Project Server 2010, SharePoint 2010, MS SQL Server 2012

Project Brief:

* Implemented MS Project Server 2010 using data from SAP PS

* Involved in understanding As-Is functionality of SAP PS for construction domain (EPC Capital Projects)

* Involved in definition of project processes in MS Project Server, development of custom workflow

* Provided the design for MS Project Server, Design involved usage PSI web services, Windows Communication Foundation (WCF) for customized actions, Project Web App and Project Client

* Defined security set up for the organization, developed template for SharePoint team site

* Provided design for Custom Web Parts for tracking Schedule, Cash Flow, Budget/Costs/Commitments, Payment Schedule/ Billing Milestones, reports on details of Sales Tax Amount from Contract Amount

* Streamlined internal time reporting process

* Provided custom web part to link SAP PS Activities to the task structure in Microsoft Project Server, (alternative to Z-reports of SAP) using SSRS reports and integration between SSRS and SharePoint / Project Server

* Proprietary Tools/ Frameworks/ Methodologies used in the project: Microsoft Project Server 2010

Responsibilities:

* Involved in collation/ analysis of requirements from end user interactions

* Focused on assessment/ scoping of project, preparation of requirement/ technical specification document and obtaining sign-off

* Coordinated activities related to submittal of proposals/ estimates

* Designed non-working Proof of Concept to users

* Conducted functional/ technical sessions with development team

* Rendered weekly demonstrations to customers/ key stakeholders on progress of development

* Worked as SME for Microsoft Project Server features and capabilities

Project Name: Program Management of IFS & Legacy Applications ~ Client: Rockwell Automation, Location – Milwaukee, WI, USA ~ Duration: Oct 2010 – Dec 2011

Role: Program Manager

Technology used: Windows 2003/2007 servers; HP SM, Lotus Notes, IFS, Oracle PL/SQL, Mainframe, J2EE, VB, DotNet, Sun IDM, SABA Training server

Project Brief:

* Maintain and Enhance the on-going engagement with the customer in Application Development and Maintenance areas with 8 onsite FTEs and around 40 offshore FTEs

* Streamlining the processes for Support projects using HP Service Manager (HPSM). This involved SLA for L1, L2 and L3 Support teams. Ensure effective co-ordination between L1, L2, L3 and Application Administrators

* Improving the Turnaround Time and addressing Problem Management for all applications supported by iGATE/Patni at the customer

* Adapt the team composition to ITIL Build v/s Run model as required by customer

* Proprietary Tools/ Frameworks/ Methodologies used in the project: IFS 7.5, HP SM tool, Patni Plus methodology for support processes, ITIL framework, Waterfall SDLC, Fixed Scope

Responsibilities:

* Guided the project team in development/ support based on design/ delivery of defect-free acceptable deliverable, project risk and issue management

* Manage Project Change Requests

* Used HPSM for SLA tracking, Patni Plus templates for project monitoring and implementation

* Ensured alignment to ITIL Build v/s Run model

* Focused on managing support/ enhancement of IFS application

* Used HP SM data for generation/ updating of status reports

* Participated in defect review meetings. Functioned as Facilitator between customer and offshore team based on requirements. Built and maintained internal+external stakeholder relationships

Project Name: HP PPM – Implementation for Clorox ~ Client: Clorox, Location – San Francisco Bay Area, SFO, USA ~ Duration: Apr 2010 – Jul 2010

Role: Project Manager and HP PSO (Professional Services Organization) Consultant

Technology used: SUSE Linux Enterprise Server 10 SP2; HP PPM 8.x, Oracle 10.2

Project Brief:

* Implemented HP PPM latest version through documentation architecture of Resource Management functionality, design/ documentation of Portfolio Management workflows, Portfolio Management and Resource Management Reports

* Designed Capital Management process, designed/ documented integration with Active Directory for resource profiles

* Documented import of data from Lotus Notes Database

* Led the offshore team on development/ configuration based on design and delivery of defect-free acceptable deliverable

* Proprietary Tools /Frameworks / Methodologies used in the project: HP PPM tool, HP PPM related templates from HP PSO; Data Import Tool from HP PSO; Integration with Active Directory using HP PPM related architecture, Iterative Development

Responsibilities:

* Involved in collation/ analysis of requirements, architecture/ design/ documentation of solutions

* Coordinated with the client PMO team to ensure compliance to customer technology/ architecture standards pertaining to implementation

Project Name: Internal Training and Self Training on HP PPM, Pre-sales ~ Client: Patni Computer Systems Ltd, Mumbai, India ~ Duration: Jan 2010 – Mar 2010

Role: Project Manager, Trainer

Technology used: Windows 2003; HP PPM 8.x, Service Manager

Responsibilities:

* Conducted training sessions for 5 resources on modules of HP PPM for new recruits within the organization (Patni Computer Systems Ltd) to be deployed across projects

* Participated in web based training from HP training site for Service Manager module of HP BTO suite of products. Submitted proposals based on queries related to queries for HP PPM services

* Proprietary Tools /Frameworks / Methodologies used in the project: HP PPM tool; HP PPM related templates from HP PSO; Service Manager

Project Name: HP PPM Consolidation – AIG Corporate ~ Client: AIG Corporate, New York, NY, USA ~ Duration: Jun 2008 – Dec 2009

Role: Designer and Project Manager

Technology used: Sun Solaris; HP PPM, PL/SQL, Microsoft Project

Project Brief:

* AIG Corporate required to consolidate different PPM instances into one instance. Implementation was to be done using the high-level design provided by AIG. Project involved migration of data from existing ITG 6.0 to HP PPM 7.5 instance including GAP analysis, identification of work packages, scoping of requirements, assigning activities to team members, identifying risks and suggesting appropriate mitigation and activities of Software Development Life Cycle

* Proprietary Tools /Frameworks / Methodologies used in the project: HP PPM Tool; PL/SQL; Knowledge about HP PPM implementations at other companies of the same client

Responsibilities:

* Functioned as Technical Project Manager/ Project Scribe involved in planning/ implementation of projects based on experience gained from prior implementations at the client

* Rendered technical/ functional expertise for the implementation. Demonstrated HP PPM functionality

* Liaised with IT finance users for accomplishment of financial reporting functionalities and with the PMO department with regards to migration and change management

* Involved in analysis/ documentation of requirements, migration of data/ processes from ITG 6.0 to PPM 7.5

* Developed portfolio & project processes and PL/SQL programs

* Designed threshold-based approval workflow. Validated various master lists like Location, Departments, Organization etc.

Academics

Education:

* Master in Computer Management, Pune University 1997

* BSc (Chemistry), Mumbai University 1995

Professional Development:

* Certificate in Capital Markets - 2013

* SAP Certified Application Associate - Project Systems - 2014 - certificate id 001*******

* Introduction to SAP HANA - openSAP - 2014

* SAP Business Suite Powered by SAP HANA - openSAP - 2014

* Rapid Deployment of SAP Solutions - openSAP 2014

* Introduction to SAP HANA Cloud Platform (Repeat) - openSAP -2014

Date of Birth: 22nd February 1975; Languages Known: English, Hindi and Marathi

Passport Status: G6674197 valid till 2018, US B1 Visa Valid till 2022

Willing to re-locate within or outside India

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