PROFESSIONAL EXPERIENCE
*/** - */**** ******* COLLISION - North Las Vegas, Nevada
Present CENTER MANAGER
Total responsibility for management, administration and daily operations for 50-Bay Facility,
the "state's 2Dd largest Body Shop, including: Assisting with development of Paint and
Material Expanse Plans; Administering $562,000 Budgets with Sales Projections; Staffing,
training, evaluating and supervising up to 50 Estimator, Prep, Body, Detail, Buffer, Parts and
Administrative Personnel; Inspecting facilities and employee workmanship; Overseeing all
estimate and warranty work; Authorizing all equipment, parts and supply orders; Resolving
customer and insurance direct repair issues; Signing bank deposits and cash transactions;
Utilizing computers with Audatex Estimating and CCCI Management and Estimating
Systems, as well as Windows, Microsoft Office, Excel and Outlook Software to review
orders and job estimates; Operating DPR and ARX Programs for all major insurance
companies including Geico; Managing ERAC (Rental Report) that showed cycle times;
Reviewing Repair Orders to evaluate performance and exception parts percentages, as well
as aftermarket and LKQ Mark Ups; Assessing profits, losses and discounts; Confirming
repair order payments; Ensuring no repair orders closed until customer pickup; Serving as
Paint Shop Manager, Safety Coordinator ensuring strict adherence to OSHA Regulations
and Key Holder opening, closing and security facility.
Accomplishments:,/ Took shop from Non-Certified to Silver Certified within 6 months receiving bonuses
from EBIT Account Revenue.,/ Increased Geico ARX Program cars from 5 to 12 daily with cycle time range from
2.7 to 3.5days.,/ Developed inside of body shop, resulting in faster production.,/ Implemented Azkol Nobel Budget Program, resulting in decreased costs and gross
from 58% to 65% within 2 months.,/ Instrumental in facility ratings of 3.8 Days, the "2nd Best in Company" for Express
Repair, Drivable Cycle Time at 7.5 Days and Non-Drivables at 7.5 Days.
PARK PLACE BODYWORKS - Las Vegas, Nevada
1/13 -
BODY SHOP MANAGER
9/13
Complete responsibility for 15-Bay Shop inside Infmiti Dealership with duties that in~luded:
Working with Parts, Service and General Managers to create Monthly Budgets; Ordering,
purchasing and maintaining parts, supplies and equipment; .Hiring outside .v~ndors f~r
equipment upgrades; Staffing, training, scheduling, eval~a~u:g and supervising 2 ~stI~ators,
4 Body Technicians, 3 Detailers and Office Manager; Utilizing ADP and CCI EstIma~mg and
Management Systems to enter/access data and maintain Accounts Receivable; Preparmg
accurate Body Tech Commission, Hourly Employee Payroll and End-of-the Month Reports.
Position required excellent body shop and dealership relations.
COLLISION AUTHORITY CENTENNIAL - Las Vegas, Nevada
3/11 -
ASSISTANT GENERAL MANAGER & PRODUCTION MANAGER
1/13
Performed duties same as Caliber Collisions above.
B&R COLLISION - Las Vegas, Nevada
10/08 -
OWNER/OPERATOR .
3/11
Established, owned and operated 10,000 Sq. Ft. Vehicle Col.lision, R~storation ~ Repair
Shop with 9 Bays including: Procuring licenses and permlt~; Cre~tmg promotional .
coupon, internet and website ads; Utilizing effective cold calling skills, as we~l as attendmg
car shows to develop new and referral car client base; Conducting Sales, Service and Product
PROFESSIONAL EXPERIENCE
B&R COLLISION (Cont'd)
Presentations; Assessing client needs and negotiating contract terms; Ordering and
purchasing equipment and tools; Interviewing, hiring/firing, training, scheduling, assigning
job duties, giving written evaluations and supervising up to 6 Prep, Painter, Body, Detail,
Mechanic and Administration Personnel; Assessing clients' need for standard car, truck,
motorcycle and classic car repairs; Interacting heavily with insurance companies;
Troubleshooting and resolving complaints to ensure client satisfaction, retention and
referrals; Inspecting facility and employee workmanship to ensure strict adherence to OSHA
Regulations; Utilizing computers with Windows, Microsoft and Internet Software to research
parts, prepare estimates and maintaining accounting; Processing bank deposits; Opening,
closing and securing facility.
Accomplishments:
./ Built successful enterprise that was instrumental in customers receiving "Best of
Show Awards" at car shows for company's custom body and paint work.
COLLISION AUTHORITY - Las Vegas, Nevada
12/02 -
PRODUCTION & PARTS MANAGER
10/08
Duties same as above including serving as Relief Paint Shop Manager, Safety Coordinator
and Key Holder.
Accomplishments:
./ Instrumental in annual revenue increases from $300,000 to $700,000 per month and
several feature articles in local newspapers .
./' Received numerous "Letters of Appreciation" from clients.
8/00 - SILVER STATE MATERIALS - Las Vegas, Nevada
12/02 MIXER EQUIPMENT OPERATOR & RELIEF DISPATCHER
Began tenure for Concrete Manufacturing Company as Mixer Equipment Operator safely
operating dozers, loaders, sit down forklifts and bobcats. Within 1Yz years, given additional
responsibilities as Relief Dispatcher dispatching and routing over 300 Drivers throughout
projects in Las Vegas and Pahrump, answering multi-line phones and assessing, evaluating
and resolving builder and contractor issues. Promoted to Batch Plant Operator interpreting
residential, commercial and industrial blueprints as well as utilizing computers to pull orders
and generate mixes. Returned again to Mixer Equipment Operator with duties as above.
MILITARY EXPERIENCE
4 Years United States Marine Corps - Various Locations
Military Police, Rank: E-3, Lance Corporal
Honorable Discharge.
NOTE:
-Bondable: Past Nevada Sheriff Card & "NCIS Top Secret" Security Clearance"
(U.S. Marine Corp)
-Languages: Some Spanish
-Willing To TravellRelocate