Customer Service Manager
Resume:
Adrienne M. Pittman
Corona, CA 92883
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OBJECTIVE
To utilize my customer service skills.
WORK EXPERIENCE
Office Manager
August 2006 - August 2014
Farmers Insurance Group/Cox Companies Longmont, Colorado
Manage office
Handle payments
Customer complaints
Corrections on policies
Process new business
Quote and write new business for auto, home, life and commercial policies
Serviced current policies for auto, home, life and commercial policies
Real estate listings
Mortgage refinances
Program Coordinator
August 2000 - February 2002
PTA Corporation Longmont, Colorado
Customer order entry and customer order invoicing
Job order and job set-up
Vendor purchase orders and vendor communication
Quote letters
Set up and evaluate return authorizations
Part quote and set up
Customer service
Set up new customers in system
Set up item numbers, tooling numbers, bill of materials and budgets
Customer complaints
Daily customer contact
Work directly with engineers
Log in quality control prints
Handle numerous high dollar customer accounts
Progressive billing
Maintain filing systems
Customer Service Rep
February 1999 - May 2000
TSN Inc. Frederick, Colorado
Handled 15 customer accounts throughout the US and Canada
Customer order entry
Handled $50 million dollar account (Wal-Mart)
Inbound and Outbound customer calls
Shipping Clerk
June 1998 - February 1999
Metal Sales Frederick, CO
Route trucks for 7-9 states
Will Call
Customer Service
Invoice preparation
Set up truck carriers
EDUCATION
May 1995
Berthoud High School Berthoud, Colorado
SKILLS
Customer Service Expert
Type 50 wpm Expert
I currently volunteer at Luiseno School in Corona, Ca and have been since Oct 2014.
References available upon request
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