Customer Service Manager

BRANDON K. ECKLES

*** ****** **** *********, ********* 71052 MOBILE PHONE: 318-***-**** **************@*****.***

OBJECTIVE

TO OBTAIN A POSITION AS A BUSINESS ANALYST WHERE I CAN UTILIZE AS WELL AS IMPROVE

MY SKILLS AND KNOWLEDGE IN THE BUSINESS/IT FIELD.

PROFESSIONAL EXPERIENCE

SHELL GAS 2014-CURRENT MANSFIELD, LA

Store Manager

• Prepare and secure bank deposits

• Record and evaluate daily sales report/Bookkeeping.

• Provide reputable customer service.

• Manage inventory by ordering, processing, and making payments.

BROOKSHIRE’S GROCERY COMPANY 2008-2013 MANSFIELD / NATCHITOCHES, LA

Certified Cashier

•

Assist customers by providing information and resolving their complaints.

• Receive payments by cash, check, credit cards, vouchers, or automatic debits.

• Establish or identify prices of goods, services or admission, and tabulate bills using

calculators, cash registers, or optical price scanners.

EDUCATION

NORTHWESTERN STATE UNIVERSITY NATCHITOCHES, LA

Bachelor of Science GPA: 3.0 Member of Alpha Lambda Delta Honor Society

Major: Business Administration

Minor: Computer Information Systems

ORGANIZATIONS & APPRENTICESHIP • ALPHA PHI ALPHA FRATERNITY INC. THETA CHI CHAPTER

CHAPTER TREASURER, FALL 2014

• AITP MEMBER NORTHWESTERN STATE UNIVERSTITY, SPRING 2013

• *SUMMER COMPUTER SCIENCE RESEARCH PROGRAM SUSLA, SUMMER 2010

ADDITIONAL SKILLS

• Certified Microsoft Office Specialist (PP,Word, Excel, Access)

• Comfortable Working Under Pressure

• Individual & Team working Ability

• Problem Solving/ Decision Making

• Search Engine Marketing and Search Engine Optimization Knowledge

• Experience in Windows, Database, SQL, Microsoft Office, Word Processing,

and VB.net

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