Customer Service Human Resources

Location:

Posted:

May 11, 2015

Henry Cao

Bronx, NY ****3

**********@*****.***

Objective

Ambitious motivated economics graduate looking to leverage effective communication and

organizational skills and knowledge in economics to launch a career in financial services,

marketing, and management

Education

CUNY Lehman College, Bronx, NY, Bachelor of Arts in Economics, Business Management,

Jan. 2012 GPA: 3.0

CUNY Bronx Community College, Bronx, NY, Associate in Applied Science degree in

Automotive Technology, June 2009

Related Courses

Intermediate Macroeconomics, Intermediate Microeconomics, Human Resources Management,

Marketing Management, Labor Economics, Organizational Behavior and Development,

Management Decision Making

Skills

• Fluent in Chinese, Cantonese, Mandarin, Spanish

• Microsoft Word, Excel, PowerPoint and Access

• Excellent interpersonal oral and written communication skills

• Effective team player with the ability to work independently

Experience

Lehman College, Bronx, NY

Weight Room Attendant/ Apex Gym June, July, Aug of 2010, 2011

• Maintained professional appearance of the Apex gym

• Delivered superior customer service by assisting faculty, staff, students and guests with

their questions and comments concerning the rules and regulations of the Apex athletic

facility

• Verified IDs of members upon entering the gym

United States Postal Service, Bethpage, NY

Mailhandler Nov 2004-Feb 2005

• Managed logistics of packages and parcels to their destinations

• Sacked and transported mail from one location to another in a warehouse type

environment. Lifted packages and parcels that weight 40-50 lbs

• Loaded/unloaded cartel of mail in one large container of mail equipment using rigorous

physical activity in transporting large heavy parcels of mail

• Placed all mail parcels into their proper sacks and distributed them to their destination