Customer Service High School

Joanne Sugar E Rosales

*** *** ****** ***** **** Spruce Grove A.B T7x0G5

email ***********@*****.***

cellphone number 780-***-****

Objective

To work for a progressive organization in a highly motivating and challenging environment that provides the best

opportunities to grow and utilize my potential to the fullest to achieve the organization’s goal while achieving my personal

goals.

Employment

River Cree Casino Resort Oct 1, 2014 up to present

Food Server

Job Description

Provide Great Customer Service satisfaction by providing there needs inside the restaurant and making sure that they will

have a great experience.

Slave lake Creative Landscape (2004) ltd

Cleaning Supervisor June 15, 2011 – Aug 31, 2014

Job Description:

Supervise, co ordinate and schedules the activities of all staff. Establish method to meet work schedules. Train staff in job

duties, sanitation and safety procedures. To monitor company inventory and order on a timely basis and to ensure all work

performed is complete, satisfactory to requirements.

Mac’s Convenience Store Slave Lake

Head Cashier March 15, 2010 – June 5,2011

Job Description:

Supervise the activities of checkout stations on a constant basis. Generate and maintain account related reports. Manage

bank deposit activities and make sure that the cash is counted accurately at the end of each shift. Identify and address

any account related problems on an immediate basis. Provide assistance with year end inventory preparation

Wosley Gateway inn

Bartender/Server June 15, 2008 –March 8, 2010

Job Description:

Check the identification of customers in order to verify age requirements for purchase of alcohol. Attempt to limit problems

and liability related to a customers’ excessive drinking by taking steps such as persuading customers to stop drinking, or

ordering taxis or other transportation for intoxicated patrons. Balance cash receipt.

Education

Collage

University of the East Philippines

Bachelor of Secondary Education June !999 – March 2001

(undergraduate )

High School June 1995 –March 1998

About me

II was born January 26, 1982. Married with 2 kids. am really an out going person love to work in a customer service

industry. I am committed in everything that I do. Have a strong ethic when it comes to work and very dependable. I

enjoyed being challenge at work for it helps me to grow and learn more. I can also adapt easily in a new environment and

willing to be train in any field that I know will help me in my future career.

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