Medical Customer
Resume:
AK
Ashley Keefer
*** * ****** **** ***** Leesburg, TX 75451
*************@***.***
Dedicated, dynamic, and highly motivated professional with years of experience in diverse healthcare
Objective
settings. Highly skilled in handling administrative duties. Offering extensive experience in procedures,
preparation, and thorough knowledge of medical terminology
Medical Receptionist Pediatric Clinic
Experience
Mount Pleasant, TX 75455 [02/2008-06/2008]
Answered the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
Responsible for keeping the reception area clean and organized.
Registers new patients and updates existing patient demographics by collecting patient detailed patient
information including personal and financial information.
Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating
with patients and clinical staff.
Responds to patients', prospective patients, and visitor inquiries in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and
monitoring office equipment.
Protected patient confidentiality by making sure protected health information is secured by not leaving PHI in
plain sight and logging off the computer before leaving it unattended
Fred's
P ittsburg, TX 75686 [10/2003-02/2004]
Retail
GOOD NEWS!
M OUNT PLEASANT, TX 75455 [05/2001-06/2002]
Retail
Welcomed customers by greeting them; offering them assistance.
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Directed customers by escorting them to racks and counters while suggesting items.
Advised customers by providing information on products.
Helped customer make selections by building customer confidence, offering suggestions and opinions.
Documented sale by creating or updating customer profile records.
Processed payments by totaling purchases; processed checks, cash, and store or other credit cards.
Kept clientele informed by notifying them of preferred customer sales and future merchandise of potential
interest.
Contributed to team effort by accomplishing related results as needed.
Northeast Texas Community College
Education
Mount Pleasant, TX 75455
Degree: Associates of Applied Science Dean's list 2010
CPR/AED and First Aid Certified [01/2010 – present]
C itizens' H igh School
OOrange Park, FL 32073 [2002-2003]
Communication: writes clearly and concisely, speaks effectively, listens attentively, openly expresses ideas,
Skills
negotiates/resolves differences, leads group discussions, provides feedback, persuades others, provides well
thought out solutions, gathers appropriate information, confidently speaks in public
Interpersonal Skills: works well with others, sensitive, supportive, motivates
Research and Planning: forecasts/predicts, creates ideas, identifies problems, meets goals, identifies resources,
gathers information, solves problems, defines needs, analyzes issues, develops strategies, assesses situations
Organizational Skills: handles details, coordinates tasks, punctual, manages projects effectively, meets
deadlines, sets goals, keeps control over budget, plans and arranges activities, multi tasks
Management Skills: leads groups, teaches/trains/instructs, counsels/coaches, manages conflict, delegates
responsibility, makes decisions, directs others, implements decisions, enforces policies, takes charge.
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