Customer Service Self Employed
Resume:
Ron McKnight
Email ********@*****.***
Qualifications:
• Experience writing DARs & Incident Reports
• Great Customer Service skills
• Courteous, Friendly and Approachable
• Proven ability handling crisis situations efficiently
• Highly organized and proficient with computers.
• Possession of a current Nevada PILB Guard Card
• Proven ability working well with the public
• Professional in appearance and demeanor
• Reliable & Prompt
• First Aid CPR AED Certified
Objective:
My objective is a position utilizing my desire and experience assisting
clients by being hospitable, courteous and professional. In addition, I
would be an asset to my employer with my proven observation skills.
Job History:
Security Specialist Security Industry Specialists
Full time December 2012- April 23,
2015
• Monitored the building for potential security risks and alarms.
• Provided access control by monitoring the front gate.
• Patroled the building looking for security breaches, suspicious
persons, and safety issues.
• Identified security problems and helped to develop solutions with
management
Security Guard Securitas (Homeless Shelter)
Full Time June 2011-November 2012
• Resolved conflicts with tact and discretion
• Wrote DARs and incident reports
• Functioned in stressful situations with flexibility
• Provided a safe atmosphere for clients by maintaining visibility and
observing safety hazards
• Investigated security related incidents by interviewing witnesses
and gathering evidence
• Enforced rules, regulations, policies, and procedures as required
by client.
• Provides Safety Inspections and writes Weekly Safety Reports
• Detained individuals interacting with Police Agencies and Sheriffs.
Cashier Sunrise Thrift Store
Part time April 2010-June 2011
• Provided exceptional Customer Service
• Stocking Shelves
• Operated Cash Register
Handyman Self Employed
April 2008-June 2011
• General Handyman repairs including electrical, plumbing, roofing,
siding, and concrete.
Gener
al Contractor Self Employed
March 1984-April
2008
• Ran from 2-6 jobs at a time visiting them daily, documenting
materials needed and overseeing progress.
• Ensured employees were provided with the necessary tools and
equipment.
• Resolved personnel conflicts
• Conferred with and directed supervisory personnel and
subcontractors engaged in planning and executing work
procedures, interpreting specifications and coordinating various
phases of construction to prevent delays.
•. Prepared and received reports on progress, materials used and
costs, adjusting work schedules as indicated by reports.
• Structured and maintained a Company Safety Guideline, as well as
a Standards Guideline.
Education:
Buchser High School High School Diploma
Santa Clara, California
American Intercontinental University 2 Semesters
Schaumburg, IL. 60173
Military Service:
United States Air Force
Honorable Discharge
Contact this candidate