Customer Service Medical Assistant

Victoria Tillman

Cashier - Potawatomi Hotel & Casino

Milwaukee, WI

************@*****.*** - 414-***-****

• Flexible and able and willing to learn new things

• Strong customer service skills; diplomatic and patient with all types of individuals

• Strong analytic skills and highly organized

• Professional in appearance and work ethic

WORK EXPERIENCE

Cashier

Potawatomi Hotel & Casino - Milwaukee, WI - January 2011 to Present

Responsibilities:

• Providing outstanding guest service

• Varied closing duties including site maintenance

• Inventory management including entering data into Excel spreadsheet

• Cash/credit transactions and balancing drawer

Administrative Assistant

Dreamland Child Care - Milwaukee, WI - September 2007 to January 2010

Responsibilities:

• Multi-line phone management

• Filing/organization of client records both manually and through online database,

• Scheduling interviews for potential new clients and acting as liaison between clients and Center

Medical Assistant

Dreamland Child Care - Milwaukee, WI - April 2008 to June 2008

Responsibilities:

• Taking vitals, phlebotomy, handing out medication

• Multi-line phone management, pulling charts, scheduling outpatient appointments and work station

management

• Assisting the physician and performing electrocardiograms

Cashier

Lincoln Park Mobil - Milwaukee, WI - August 2005 to July 2007

Responsibilities:

• First shift management duties,

• Various closing duties, inventory management and store maintenance

• Providing friendly customer service, inventory management and processing cash/credit transactions

Crew Member

McDonald's - Milwaukee, WI - February 2005 to June 2005

Responsibilities:

• Shift management duties

• Providing guest service and processing orders/transactions

• Handled closing duties and maintenance of the lobby

EDUCATION

Criminal Justice Program

Bryant & Stratton - Milwaukee, WI

December 2010 to May 2012

Medical Assistant Program

Kaplan College - Milwaukee, WI

August 2007 to June 2008

High School Diploma

Bradley Tech High School - Milwaukee, WI

June 2007

ADDITIONAL INFORMATION

• Computer Skills: Include MS Office

• Administrative/Clerical Skills

• Excellent communication and writing skills

Contact this candidate