Customer Service Data Entry

Nataliya Kulikova

267-***-****

**** ******* ****, **

Brooklyn, NY 11229

****************@*****.***

CAREER OBJECTIVE

Administrative professional with over 13 years of experience, seeking a

position in the clerical, legal or accounting sector, in order to

contribute acquired skills to the company's growth and development

CAREER BACKGROUND

Dependable Property Management, Inc. 09/2013-

Present

Manager Assistant/Accounting Clerk

. Answering phone calls and forwarding callers to appropriate staff

members.

. Greeted and assisted visitors to the office in a courteous manner.

. Sorting, prioritizing and distributing incoming mail

. Code invoices and process vendor checks.

. Performed residential real estate closing.

. Received and process payments.

. Prepared bank deposits.

. Performed administrative duties for executive management.

Americas Hears, Inc. 09/2005-

08/2013 Quality Control Technician

. Created and maintained new filing systems for company database.

. Scanned, copied, faxed and filed all documentation relating to previous

cases.

. Supported sales department head and directed reports to the team sales.

. Tracked and maintained office assets, managed expense reports, and

ordered supplies.

. Assisted technical teams in revenue tracking data entry and provided

marketing support.

. Conducted and maintained internal audits for the database used by the

computer.

Panties Plus, Inc.

01/2003-12/2004

Data Entry/Clerk

. Answered phones to schedule appointments and meetings, maintained a

client database, and provided customer service assistance.

. Prepared written documents and daily reports for the company.

. Copied and filed all documentation, faxed contracts to client and scanned

copies of contracts.

. Organized and maintained a secure storage of important documents.

Stone Management Service, Inc. 06/2001-

10/2002

Data Entry/Clerk

. Copied, scanned, faxed and filed all documentation regarding account

information.

. Maintained the paper and electronic files in regards to the company

policy and procedures.

. Prepared necessary reports for data analysis and restricted access to

personal information.

. Conducted and maintained internal audits for the company's database.

EDUCATION

Manhattan School of Computer Technology 04/2000-04/2001

Client-Server Programming

. Institute of Business and Law 09/1996-06/1998

Accounting, Audit

. Tver's Cooperative Technical School 09/1994-06/1996

Accountant-Tax Officer

SKILLS

. Adaptable and flexible, able to learn as fast pace

. Excellent organization skills.

. Interpersonal effectiveness.

. Good attention to detail.

. Proficient in Russian language.

. Accurate typing skills.

. Ability to work closely with other departments.

. Can handle multiple administrative tasks simultaneously.

. Organized and professional, striving to exceed expectations.

. Extremely skilled in word processing and accounting software.

. Computer skills.

Contact this candidate