Management Customer Service
Resume:
Mercedes A. Torres
Wichita, Ks **213
acpm3x@r.postjobfree.com
SUMMARY
OF SKILLS
** ***** ********** ** ***, Production Inventory Control and Warehouse Management, along with 16
years experience in Purchasing. I am known for open communication with co-workers and management and
believe in working as a team. I have extensive experience in outsourcing of purchased parts, raw materials
and hardware. I have the ability to establish, measure, monitor, and report limits or levels of vendor
performance and supplier capacity to obtain overall vendor improvement. I have a thorough ability to utilize
databases to prioritize, track change, collect research, analyze and evaluate related data to support material
requirements, production, satisfy customer requirements, and meet company objectives.
My combined experience includes:
Purchasing Management
Supply Chain Management
Contracts Management
Supplier Audit and Selection
Supplier Negotiations
Supplier Performance
Cost Management/ Reduction
Improved Cash Flow through scheduled deliveries and discounted terms
Production Control Management
ERP/ MRP Systems Management
Viable Production Planning
Forecast Administration - Conversion of Forecast to Build Plan and Modeling Forecasting Data
Master Production Scheduling
Capacity and Resource Planning
Production Inventory Control
Work Center/ Department Efficiencies Analysis
Inventory Control Management
Inventory Reduction
Material Issuance and Receipts accuracy
Managing Inventory levels and cycle count accuracy
Disposition of obsolete material
Implementation and Management of Vendor Owned
Inventory
Management of 3rd Party Logistics (3PL)
Additional Skills
Leadership - Team Building - Analyzing - 5S Tools and Techniques – Lean Manufacturing
Process Improvement - Priority Mgmt - Project Mgmt – Workflow – Continuous Improvement
Strategies Department/Project Base Budget – SAP - Syteline ERP - MS PowerPoint and
Project – Strong Excel and Access including charting, pivot tables, import/export data and v-
lookup. Thorough ability to use databases to prioritize, track change, collect research and
evaluate related data to support and meet department goals.
Mercedes A. Torres
2727 W Douglas
Wichita, Ks 67213
acpm3x@r.postjobfree.com
WORK
HISTORY
1/2014 – 12/2014: Master Planner / Scheduler, HM Dunn Aerosystems - Responsible for
development and execution of material and production plans, manufacturing scheduling,
implementation of engineering changes and accelerated rates into inventory/ manufacturing plans
and schedules. Plan, prepare, issue and maintain control of production schedules and coordinate
with Supply Chain Management. Perform material and capacity analysis; work with Directors of
Supply Chain and Manufacturing to establish production plan/schedule for each asset. Monitor
inventory levels and planned order quantities. Communicate to business leader’s completion dates
and bottlenecks in releasing production to the floor. Act as the key contact for analysis of new
orders, change orders, and net change analysis from customers.
8/2012 – 8/2013: Buyer, Nordam Interiors & Structures – Analyze, plan, and control inventory
levels, schedules and allocations of manufactured, purchased, and furnished materials. Analyze and
integrate bills of material, master schedules, and resources to determine demand. Authorize
acquisition or manufacture of product to satisfy demand and dispose of residual materials.
Coordinate with customers, suppliers, and manufacturing to monitor and maintain lead time and
schedules. Develop and implement strategies and methodologies within ordering policy. Work with
suppliers to plan supplier's capacity. Automate Buyer’s processes using tools such as Kanban,
blanket orders and auto-releases. Manage, initiate and support supplier corrective action plans for
improvements. Identify and manage supplier performance to mitigate risk and leverage
opportunities. Participate in lead-time reduction activities. Manage elevated emergencies, part
shortages and expedites. Review surplus and develop plans for minimizing amount of excess
inventory.
4/2004 – 6/2012: MRP/Systems Inventory Control Manager, Exacta Aerospace – Manage Master
Production Schedule including production scheduling, capacity planning, and department efficiencies.
Manage and maintain item attributes, item demand, item change, exceptions, and (MRP) planned
requirements. Advise management team status of WIP, material availability, work center capacity, and
department efficiencies. Manage and maintain the import/ export accuracy of Customer Forecasts
within Syteline MRP system. Manage storing, quality control, and shipping of finished goods
inventory. Manage inventory levels and safety stock to minimize obsolete/ inactive, and excess
inventory. Manage production and stores of all Min-Max programs, Vendor Owned Inventory, and
Third Party Logistics (3PL). Manage Shipping, Packaging, and Part Mark Departments. Overall
oversees or develops activities focused on new ways to optimize, rationalize, and modernize
activities, programs, systems, technologies to meet company goals.
1/2000 - 4/2004: MRP Controller, Perfekta Inc - Determined labor and machine resources required
to accomplish production tasks. Used time standards to establish, measure, monitor, and adjust the
resource capacity limits or levels necessary to execute the production plan. Established, measured,
monitored, and reported limits or levels of resource capacity in order to execute the production plan.
Used time standards and resources, reported on capacity constraints that hinder completion of the
production plan, and provided methodologies to overcome those constraints. Responsible for
Managing Master Production Schedule including job creation, production scheduling, and production
released to manufacturing. Managing Purchasing department, Receiving, and material warehouses,
including purchasing, receiving, issuance, storing, and quality control of all company raw materials and
hardware. Managed and maintain all item attributes, item demand, item change, exceptions, job
schedules, and (MRP) planned requirements. Managed and maintain the import/ export accuracy of
Customer Forecasts within Syteline MRP system. Ensured accuracy of item data on orders released to
manufacturing. Coordinated with various functions to resolve issues and ensure accuracy throughout
production.
8/1994 - 1/2000: Purchasing Manger, Perfekta Inc - Analyze, plan, and control inventory levels,
schedules and allocations of manufactured, purchased, and furnished materials. Analyze and
integrate bills of material, master schedules, and resources to determine demand. Authorize
acquisition or manufacture of product to satisfy demand and dispose of residual materials.
Coordinate with customers, suppliers, and manufacturing to monitor and maintain lead time and
schedules. Develop and implement strategies and methodologies within ordering policy. Negotiated
Contracts/ LTA's; focusing on cost reduction and meeting MRP and scheduling requirements. Managed
warehousing and quality control of finished goods, raw materials and hardware inventory.
Reconciliation and cost management of raw material and outside processing services. Managed
operational activities and processes to meet target costs and department/program budgets. Managed
sustaining activities, CI projects, and customer service levels (e.g., performance metrics).
3/1991 7/1994: Owner/ Manager, JMT Industries Office Manager responsible for Customer
Service, A/P, A/R, Payroll, Bank Statements, Cash flow and involved processes.
11/1987 2/1991: Purchasing Agent, JR Custom Metal Products Negotiated raw material
contracts, procured all MRO and raw materials, assistant to GM in estimating stage.
Mercedes A. Torres
2727 W Douglas
Wichita, Ks 67213
acpm3x@r.postjobfree.com
EDUCATION
Friends University - B.A.Sc.), Computer and Information Systems, (Est. completion- fall 2015)
Southwestern College - Master Planning of Resources/ Basics of Supply Chain Management/
Detailed Scheduling and Planning (APICS)
Butler CCC- Associates in Business
Administration
Boeing Learning Center - Statistical Process Control, Lean
Manufacturing Concepts
WSU - TQM
References:
David Hall - Estimator / Business Development at HM Dunn Aero Systems
acpm3x@r.postjobfree.com - 316-***-**** or 316-***-****
Mona Martin – Director of Human Resources at HM Dunn Aero Systems
acpm3x@r.postjobfree.com - 316-***-**** – 316-***-****
Jake Byrne, Regional General Manager at Bodycote Jake.byrne31Qcox.net
acpm3x@r.postjobfree.com - 316-***-****
Cory Burch, Logistics Coordinator at Red Guard
acpm3x@r.postjobfree.com – 316-***-****
Wes Parnell, Director of Operations Excellence – Koch Minerals
acpm3x@r.postjobfree.com – 316-***-****
Contact this candidate