Customer Service Project Manager
Resume:
SARA R. KHAJEH
** ********* ****. *******, *******, M2K 1V1 Cell# 416-***-**** ****.*.******@*****.***
Highlights of Qualifications
! Fluent in English and Farsi.
! 3 Years of Project Management experience.
! 5 Years of Administrative work experience.
! Microsoft Office, Windows, Word, Excel and PowerPoint.
Education
RYERSON UNIVERSITY (2013) – Bachelors of Commerce, Business Management,
Major: Global Management/Minor: Entrepreneurship.
Achievements:
Majored In Global Management
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Minored In Entrepreneurship
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B ecame event coordinator in Iranian Student Association of Ryerson University (ISARU) i n 2 010.
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Became President of ISARU in 2011.
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Hosted 19 social, cultural and fundraisings events with average participants of 200 to 450 people.
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Became boards event advisor.
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HUMBER COLLEGE (2007) – Business Management Diploma
Experience
Khajeh Printing – Tehran, Iran
Project Manager/Trading Manager March 2014 – March 2015
Improved production line’s efficiency by 25%.
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Computerized order tracking system resulting in better managing production line.
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Launched trading department with team of 4 individuals.
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Started new line of notebooks with “K.I.T” brand, which are combination of silicone covers imported from
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china and in house printed notes.
Marketed K.I.T brand through one of the biggest distributing channels around Iran, by selling the product
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exclusively.
K.I.T brand have been well received in Iran, and is now available in stores around Iran.
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Zara Canada – Toronto, Ontario, Canada
Stock Specialist November 2013 - March 2014
Worked in a team of 25 members with extremely well organized teamwork.
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Worked under high-pressure intensive teamwork atmosphere.
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Got promoted in less than 3 months from store assistant to stock specialist.
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Padika Marketing Solutions - Toronto, O ntario, Canada
Project Manager December 2011 - July 2013
Started as receptionist, to be in direct contact with clients.
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Got promoted to administrative coordinator managing clients’ financial accounts, invoices and project
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costs and revenue.
Second promotion in 2 years to Project Manager.
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Running 10 projects at a time with a team of 13 individual professionals in different departments (Graphic
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Design, Web Design, Marketing and sales, Project management, Administrative department)
Winners - Vaughan, Ontario, Canada
Customer Service Associate February 2006 - December 2007
Efficiently managed stores inventory and keep track of s tore’s orders.
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Satisfy customer’s choices and needs.
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CONCORD ALUMINUM - Concord, Ontario
Office Assistant November 2006 - February 2007
Organizational skills.
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Managing files and paper works.
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Coordinating company's order with suppliers
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Taking orders from customers.
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Other Leadership and Volunteer Activities
Tirgan (The Iranian Canadian Centre for Art and Culture) ICCAC
Zone Leader/Site Operating Manager 2011-2013
Joined Tirgan in 2011 as a volunteer for t he operation department.
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V olunteered as Zone leaders i n 2011.
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Became Site Operating Manager i n 2013.
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Supervising close to 50 volunteers i n site operation team.
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Hosted over 130,000 visitors during the 4-days festival in 2013.
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www.Tirgan.ca
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