Lauren Pollicino
*** ******** **., ***** ********, NY 13212
Phone: 315-***-****
Email: *********.******@*****.***
MOTIVATED AND SKILLED MEDICAL BILLING OFFICE SPECIALIST WITH MORE THAN A DECADE OF PROVEN EXPERIENCE
PROVIDING OPTIMAL PATIENT CARE AND WORKING WELL INDEPENDENTLY AND IN TEAM SETTINGS.
• Communicate clearly and effectively with patients, co-workers and senior medical personnel to
ensure best patient outcomes.
• Computer savvy, with ability to implement proficiencies into daily work routines, while typing 40
wpm.
Strong professional presentation skills.
•
Excellent organizational skills. Excellent written and oral communication skills.
•
Excellent PC skills, including MS Word, Excel and Avatar billing software.
•
Implementation/Execution: I am good at organizing and managing multiple priorities
•
and/or projects by using appropriate methodologies and tools.
EDUCATION
2002 High School Diploma, Liverpool High School (Liverpool, NY)
MEDICAL WORK EXPERIENCE
NETSMART - Syracuse, NY
Access Specialist: NetSmart onsite at Syracuse Behavioral Healthcare 6/14- Present
SYRACUSE BEHAVIORAL HEALTHCARE- Syracuse, NY 7/10-
6/14
Revenue Cycle Management and Medical Records
• Experienced billing and Coding Specialist
• Confirm Medicaid Eligibility and determine level of benefits
• Work all billing errors associated with each billing cycle
• Initial Intakes with clients
• EMR/Demographic/Insurance electronic interface capability
• Electronic submission and remittance of insurance claims
• Patient statements and customized pre-collection letters
• Daily reconciliation of receivables/ daily deposits
• Follow up with insurance companies to work claim denials
• Scanned Medical Records and Patient Demographics
• Obtain Pre- Authorizations for services
• Provide Receptionist when needed
• Chart Audits
2003-2009
LOEFFLER BEAUTY SYSTEM (COSMO PROF) – Liverpool, NY
STORE MANAGER
• Managed four employees and their schedules.
• Record keeping of new and old inventory.
• Managing paperwork for all daily transactions and bank deposits.
• Maintained audits, inventories and ordering of stock.