Customer Service Administrative Assistant

Michele J. Carter

*** ****** **. ( West Carrollton, OH. 45449 937-***-**** (

*******.******@*********.***

Targeting Office Opportunities

Administrative professional eager to secure ED Registration position Highly organized,

efficient and skilled in a variety of registration tasks, including Great Customer

Service. My other skills include :

Office Organization & Administration

Records & Database Management

General Bookkeeping

Telephone & Front Office Reception

Registration for Hospital

Care Pricer (quotes)

30 years of Customer Service

30 years of Cash Collections

Spreadsheets & Reports

Scheduling & Calendaring

Meeting & Event Planning

Filing & Data Entry

Epic Systems

Hospital cash collection

Team Lead

Experience

Registration and Cashier - Kettering Health Network - Sycamore Hospital Main.

April 2013 to Nov. 2014 Registration and Cashier position for hospital and lab. Working

in accounts with the program Epic, registering patients for appointments and receiving

payments for the network. Responsible for money and cash drawer reports. Customer

Service proven outstanding. I have received many times the Star reward for outstanding

customer care.

Volunteer - Sycamore Hospital - Jan. 2013 - March 2013 working in any area that I

could help. I went from 2 days and was asked to help 5 days a week. Loved it!

Medical Records - CAC Employment agency - 2012- Dayton Gastroenterology Medical records,

Chart Capture and fill adjustments.

Office Manager - Detroit Diesel Repair 2009-2011 Customer service, ordering of parts,

billing, payments, All aspects of managing a office.

Administrative Assistant Coordinator - Wright State University NCMR - 2009

Administrative Assistant Coordinator for emergency medicine department updating computer

files, handling of customer complaints and questions, resolving issues and updates

pertaining to case files, paper work, faxing, filing, general office maintenance and

tasks.

Team Leader/ Quality assurance - Delphi, Assembly Technician and Team Leader 11-2007/

12-2008 Quality assurance, organization and maintenance of factory, Epoxy Quality

Adhesives

Cashier - Dunkin Donuts Customer Service Associate, 1987 to 2003 Customer service,

register experience, production, handling of customers

Education Sinclair Community College

Administrative Studies, General Education Courses, Excel and Word

Dayton, OH. 45402

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