James Kevin Karow
*** ****** ******* ** ** Marietta, GA 30064
302-***-**** email: ************@*****.***
PROFESSIONAL SUMMARY
Twenty-four years of military experience specializing in quality control, quality assurance, teaching, and
management. Highly motivated, disciplined, and dedicated professional; well-versed/ articulate in both written
and verbal skills along with usage of measuring equipment (Calipers, Micrometers, etc.). Quickly adapt to new
challenges and possess outstanding organizational skills with a keen eye for detail. Currently transitioning from
the military to the corporate world and looking to utilize education and skills to improve key areas of your
business to enhance customer satisfaction through the best practices of quality.
Acquisition Oversight Staff Development & Troubleshooting
Program Management Mentoring Technical Manuals
Organizational Readiness/ Trainer/Instructor Schematics and Diagrams
Management Voice &Visual Inventory Management
Quality Control/Quality Communications
Assurance
Possess a SECRET Security Clearance
WORK EXPERIENCE
Defense Contract Management Agency (DCMA) Lockheed Martin Marietta, Marietta, Georgia
07/2011 – 12/2014
C-5 Superintendent /Acceptance Flight Engineer
Lead Flight Engineer for developmental and functional flight tests required by Air Mobility Command,
Air Force Material Command, and Warner Robins-Aircraft Logistics Command.
Monitored $7B C-5M contractual requirements including aircraft flight safety, systems, airworthiness &
sustainment to ensure quality control.
Executed elevated-risk Acceptance Flight Test on C-5M aircraft following a $90 Million dollar major
aircraft upgrade modification.
Supported over $15B in C-5 modernization/depot/sustainment and maintained multiple qualifications on
C-5 B/C/M aircraft.
Managed and mentors all assigned enlisted personnel including duty scheduling, and professional
development.
Maintained qualification and vacation databases for all military personnel stationed at this facility with
98% system accuracy.
Selected as DCMA SNCO of 1st Quarter/DCMA Eastern Region Senior Non-Commissioned Officer of
the Year for 2012
United States Air Force, 9th Airlift Squadron, Dover Air Force Base, Delaware
07/2007-07/2011
Flight Chief/Facility Manager/AFSO21 Squadron Rep./ C-5M Instructor Flight Engineer
Managed 78 personnel including duty scheduling, training monitoring & statistics, professional
development, joint training exercises, readiness and functionality. Consistently exceed operational goals
across the board.
Executed Squadron Facility Manager role responsible in coordinating repairs/upgrades to facility to
include asbestos abatement/ building enhancements valued at $86K, rekeying doors, and energy
efficiency upgrades while incurring minimum impact on squadron operations.
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James Kevin Karow Page 2
Non-commissioned Officer in Charge (NCOIC) of Squadron Operations Center and directly managed
15 personnel; entrusted with aircraft/aircrew global accountability and building operations during
contingency/ non-contingency events with direct reporting to squadron commander. Revamped
operational procedures and protocols for efficiency in property accountability.
Infused new Air Force Smart Operations for the 21st Century (AFSO21) initiative into squadron
operations by utilizing LEAN/Six Sigma into 6 different squadron processes. Reduced man hours/cost by
over 35% in 1 year.
Trained special procedures/tactics to aircrew as Squadron Tactician to be utilize within combat zone to
ensure safety/survivability of crew and aircraft. Additional duty was squadron security monitor for
SECRET information.
Conducted initial flight engineer qualification, requalification, continuation training & implemented
training procedures for 78+ assigned flight engineers.
United States Air Force, 56th Airlift Squadron, Altus Air Force Base, Oklahoma
12/2004-07/2011
Operations Group TODO NCOIC, Evaluator/Instructor Flight Engineer
Non Commissioned Officer in Charge (NCOIC) of the Operations Group Technical Order Distribution
•
Office (TODO); managed the distribution of aircraft technical orders to three different aircraft
crewmembers; managing $300K in assets ensuring 3,500 students and 380 instructors are provided
accurate technical orders.
Revamped 97 Operations Group publication office training continuity guide reducing office upgrade by 6
•
weeks.
Pioneered new electronic publications implementation for three airframes; directly contributed to
•
$1OOK annual savings in paper Technical Order reduction and also distributed $20K computer flash
drive equipment during a four day period & trained over 390 crewmembers on utilization of new media
format.
Devoted instructor; trained/evaluated 1/4 C-5 FE initial qualification students; 22% of the 2006 C-5 FE
•
crew force for Active Duty, Reserve, and National Guard.
United States Air Force, 9th Airlift Squadron, Dover Air Force Base, Delaware
01/1997-12/2004
Instructor Flight Engineer/Assistant NCOIC Supply Custodian
Lauded by Air Force Safety Office for safety consciousness and attention to detail; earned 2,500 hrs
•
mishap-free flying award.
Managed, maintained, and issued over $500K in supplies, tools, and weapons for a 240 member
•
squadron.
- Devised a program for resoling flight boots; saving the sq $6K per year.
Developed/implemented a headset repair program, coordinated with other agencies on base to repair/refurbish
$16K of assets and return to serviceable status.
EDUCATION, TRAINING & LICENSURES
Bachelor of Science in Quality System Management, National Graduate School, MA
• Graduated November 2014
• 4.0 GPA
Associates degrees in:
- Aircraft Operations, Community College of the Air Force, Montgomery, AL, 2006
- Instructor of Military Technical Science, Community College of the Air Force 2006
- Aviation Maintenance Technology, Community College of the Air Force, 2006
James Kevin Karow Page 2
Military Training
Intermediate Production, Quality, & Manufacturing, Senior Non-Commissioned Officer Academy, Apr
Feb 2014 2012
Intermediate System Acquisitions, Oct 2013 AATTC Mobility Electronic Combat Officer
Performance Based Logistics Product Support, Aug Course, May 2008
2013 AMC Tactics, Combat Aircrew Tactics Studies, Mar
Technical Reviews, Aug 2013 2008
Fundamentals of System Planning, RD&E, May USAF NCO Academy, Feb 2007
2013 Advanced Technical Order System, Mar 2006
Information Assurance, May 2013 Aircrew/Standardization/Flight Examiner
Cost Analysis, Mar 2013 Qualification, Jun 2005
Continuous Process Improvement Familiarization, General Technical Order System Course, Oct 2005
Feb 2013 Instructor Flight Engineer Qualification, Jun 2004
Designing for Supportability in DoD Systems, May DOD Government Purchase Card Course, 1999
2013 C-5 Flight Engineer Initial Qualification, Sep 1997
Lean SIX SIGMA for Manufacturing, Dec 2012 Basic Flight Engineer Course, Mar 1997
Risk Management, Sep 2012 Physiological Training, Feb 1997
Production, Quality & Manufacturing Fundamentals, Combat Survival Training Course, Jan 1997
Sep 2012 Airman Leadership School, Jul 1996
Aerospace Maintenance Journeyman, Mar 1991
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AWARDS & DECORATIONS
Defense Meritorious Service Medal, Air Medal (2nd Award), Aerial Achievement Medal (2nd Award), Air Force
Commendation Medal (3rd Award),Combat Readiness Medal (5th Award), AF Good Conduct Medal (7th Award),
National Defense Service Medal with (2nd Award), Armed Forces Expeditionary Medal, Kosovo Campaign
Medal, Iraq Campaign Medal (2nd Award), Global War on Terrorism Service Medal, Armed Forces Service
Medal, Air Force Expeditionary Service Ribbon with Gold Border with (2nd Award), Air Force Expeditionary
Service Ribbon, and USAF NCO Professional Military Education Graduate Ribbon (2nd Award).