Human Resources Management

JENNIFER JONES

**** ***** ***** **** • New Palestine, IN 46163 • ********@***.*** • 317-***-****

www.linkedin.com/in/jenrjones

HUMAN RESOURCES MANAGER

Leading teams and management to program and employee success

Human Resources Strategy Employee Relations Performance Management

SUMMARY OF QUALIFICATIONS

Possess 12+ years of progressive human resources, leadership, and administration expertise.

Exhibit advanced analytical, organizational, interpersonal, and process improvement skills.

Serve as a critical link between management and employees through effectively handling questions,

interpreting and administering contracts and helping to resolve work-related issues.

Strategically analyze and modify compensation and benefits policies to establish competitive programs and

ensure compliance with legal requirements.

Advise managers on organizational policy matters such as equal employment opportunity and sexual

harassment, and recommend needed changes.

Versatile, quick-learning, and capable of readily establishing a positive rapport with team members.

Technical Skills: PeopleSoft, ADP/Kronos, and MS Office Suite, to include Excel, Outlook, Publisher, and

Word.

Areas of Expertise

Strategic Human Resources Planning – Talent Acquisition – Labor Relations – Training & Development

Workforce Management – Change Management – Employment Law – Contract Negotiations

Mediation & Dispute Resolution – Policy & Procedures Administration – Performance Compensation

Benefit Design – Employee Relations – Diversity, Inclusion & Compliance

EDUCATION

Master of Business Administration, Human Resources, Keller Graduate School of Management – 03/2015

Master of Arts, Organizational Management, University of Phoenix

Bachelor of Science in Music Business, East Central University

CERTIFICATIONS

SHRM Senior Certified Professional – Expected 2016

PROFESSIONAL EXPERIENCE

Human Resources Generalist, State of IN, State Personnel Department, Indianapolis, IN, 11/2013 Present

Serve as a strategic partner in the provision of guidance and consultation to executives within DCS Field

Operations on matters to include employee relations, performance management, FML and disability, agency

policy and procedures, employee benefits, compensation, and classification. Craft and deliver recommendations

to agency management regarding HR decisions. Manage goal-setting and classification issues. Conducts

investigations as needed on alleged employee misconduct and makes recommendations to State Personnel

Department and agency managers on relative discipline, consistent with State policy.

Designed HR metrics for imbedded agency for improved integrity, accuracy, and data effectiveness.

Promoted from Field HR Generalist to Strategic Employment Specialist for imbedded agency.

Serves on Indiana Black Expo Employment Fair Planning Committee, 2014-Present; partnered with IBE and

other local organizations to create and plan the employment fair.

Career Development Specialist, State of OK, Department of Human Services, Durant, OK, 04/2012 10/2013

Delivered career development expertise and services spanning four counties throughout Oklahoma in the areas

of training and development, work experience programming, job readiness, and job placement for Temporary

Assistance for Needy Families (TANF) clients. Advised TANF clients on resources and benefits with the State of

Oklahoma and TANF Program. Conducted career development analysis and reports tailored for each TANF

client to obtain self-sufficiency. Assisted TANF clients with workforce analysis, networking, resume preparation,

job search, and interviewing. Maintained responsibility for initiation, placement, and follow up with all Work

Experience Program (WEP) placements.

JENNIFER JONES Page 2

********@***.*** 317-***-****

Career Development Specialist, State of Oklahoma Continued:

Consulted with community leaders regarding the benefits of the WEP program, resulting in an internship

and permanent and full-time employment for TANF clients.

Served as Leader of the Employee Relations Committee (ERC) for the Bryan County Department of Human

Services Office; lead the ERC in planning events for county as well as partnering with local management in

fostering employee morale and recognition programs.

Advisory Board Member for the Murray Oklahoma State College Adult Training Program and Moving into

Tomorrow Program, offering educational options for TANF clients.

Reviewed progress of special programs and made suggestions for improvements and way forward.

Expanded network of community partnerships for TANF program through imbedded and highly active

community and organizational partnership collaboration.

Human Resources Manager, Lowe’s Incorporated, Durant, OK, 07/2011 10/2011

Led, developed, and implemented HR strategy, training, employee relations, benefit administration, full -cycle

recruitment, training, succession planning, HRIS maintenance, and finance metrics. Consulted with unit

managers in the strategic planning process and development of human resources initiatives which would

support each business units needs. Served as project manager for both current and forecasted HR deliverables.

Effectively interpreted company policies and procedures and ensured compliance with state and federal

employment laws.

Served as team member and participant of 2011 Lowe’s Heroes Project; completed community

beautification project for City of Durant’s Rocket Park.

Senior Human Resources Administrator, Tegrant Corporation, Phoenix, AZ 08/2002 09/2009

Served as Senior HR Administrator for multi-state manufacturing locations throughout the United States.

Supervised staff and assisted in employee relations. Delivered training on FML, ADA, OSHA, ER, Harassment,

and Benefits. Performed recruiting and payroll services. Ensured program compliance with state and federal

regulations. Prepared, coordinated, and administered hourly employees’ performance reviews. Provided

training and development on New Hire Orientation, HR policies, practices, and systems within classroom

settings. Administered employee benefit plans to include medical, dental, vision, and 401(k) programs.

Thoroughly analyzed HR metrics and data; provided recommendations regarding staffing, turnover, and

transfers.

Served as a Corporate Safety Team Member, 2005 – 2009; partnered with Tegrant Corporate Office in the

creation of safety policies and procedures.

Earned the Presidential Safety Award for Safety Recognition.

Reduced turnover by over 50% within the first two years for representative location; exhibited the lowest

turnover rates compared to preceding years.

Expanded role from being solely task-based to a strategic and more proactive function.

AFFILIATIONS

Member – Society of Human Resources Management (SHRM)

Contact this candidate