Richard P. Harris
St. Petersburg, FL 33703
****@*********.***
Professional Experience
Vatland Honda, Vero Beach, FL 2013 - 2014
Finance & Insurance Manager
. Administer sales of all finance and insurance products to customers.
. Maintain knowledge on all extended warranties for automotive and made
sales accordingly.
. Establish and maintain good working relations with various finance
sources.
. Prepare necessary paperwork and submitted it for approval.
. Monitor rate quotations and complete necessary documents.
. Review paperwork and ensure correct details.
. Evaluate customers for insurance policies and obtain receipts for
payments.
Dependable Dodge/Dependable Mitsubishi, Vero Beach, FL 2001 -2013
General Sales Manager
. Coordinated with Sales Associates and Manager and assisted in closing
deals.
. Ensured achievement of monthly sales goals.
. Maintained excellent working relationship with all dealers and
customers.
. Ensured customer satisfaction with manufacturer's services at all
times.
. Assisted general manager in preparing daily and monthly forecasts of
profit and unit sales.
. Developed program plans with sales manager to achieve company
objectives.
. Ensured resolution of all customer complaints.
. Monitored all expenses incurred by sales department.
. Maintained inventory for new vehicles.
. Ensured all work was completed in accordance to safety standards.
John Jochem Chevrolet, Stuart, FL 1991-2001
Finance & Insurance Manager
. Maintained good working relations with all dealers and customers.
. Administered all automobile application forms.
. Gathered knowledge of all competitors programs and ensured
effectiveness of products.
. Ensured achievement of all sales goals.
. Responsible for managing and directing all financial and insurance
operations for dealership.
. Analyzed and interpreted financial information, and evaluated credit
reports to assess eligibility for loans.
. Offered various options to customers to secure present and future
business; structured a loan package around customer's needs and their
credit
Education
Associate Degree - Business Management, Montgomery College, Glen Echo,
Maryland