Richard P. Harris

*** **** ****** *.*.

St. Petersburg, FL 33703

772-***-****

acplv4@r.postjobfree.com

Professional Experience

Vatland Honda, Vero Beach, FL 2013 - 2014

Finance & Insurance Manager

. Administer sales of all finance and insurance products to customers.

. Maintain knowledge on all extended warranties for automotive and made

sales accordingly.

. Establish and maintain good working relations with various finance

sources.

. Prepare necessary paperwork and submitted it for approval.

. Monitor rate quotations and complete necessary documents.

. Review paperwork and ensure correct details.

. Evaluate customers for insurance policies and obtain receipts for

payments.

Dependable Dodge/Dependable Mitsubishi, Vero Beach, FL 2001 -2013

General Sales Manager

. Coordinated with Sales Associates and Manager and assisted in closing

deals.

. Ensured achievement of monthly sales goals.

. Maintained excellent working relationship with all dealers and

customers.

. Ensured customer satisfaction with manufacturer's services at all

times.

. Assisted general manager in preparing daily and monthly forecasts of

profit and unit sales.

. Developed program plans with sales manager to achieve company

objectives.

. Ensured resolution of all customer complaints.

. Monitored all expenses incurred by sales department.

. Maintained inventory for new vehicles.

. Ensured all work was completed in accordance to safety standards.

John Jochem Chevrolet, Stuart, FL 1991-2001

Finance & Insurance Manager

. Maintained good working relations with all dealers and customers.

. Administered all automobile application forms.

. Gathered knowledge of all competitors programs and ensured

effectiveness of products.

. Ensured achievement of all sales goals.

. Responsible for managing and directing all financial and insurance

operations for dealership.

. Analyzed and interpreted financial information, and evaluated credit

reports to assess eligibility for loans.

. Offered various options to customers to secure present and future

business; structured a loan package around customer's needs and their

credit

Education

Associate Degree - Business Management, Montgomery College, Glen Echo,

Maryland

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