Customer Service Medical

Jeanie Dacpano

408-***-**** ***********.*******@*****.*** 2644 Scottsdale Drive, San Jose, Ca 95148

Objective: To secure a position that will allow me to utilize my previous experience and skills to meet

company expectations.

Professional Experience:

Samaritan Family Practice

2011-2014

Medical Records/Medical Receptionist

• Tracking down original medical records and transferring them into electronic medical records

• Checked in patients

• Scheduled and confirmed appointments

• Made sure patients of the day all had their records in our electronic system

• Made sure office ran smoothly by interacting with the medical assistants and doctors as a team

Google Inc.

2009-2011

Scanner

• Scanned documents to the upmost care

• Exceeded expectations by providing above average care of documents

• Reached daily quota everyday

The Mili Group, Inc.

2006-2009

Receptionist / Compensation / Agent Response Unit

• Started as a receptionist answering phone calls

• Handled deposits

• Entered real estate agents transactions

• Cut real estate agents checks

• Responded to agents complaints about problem transactions

• Fixed problem transactions

579

2005-2006

Assistant Manager

• Cashier

• Customer service

• Payroll

• Inventory

• Checked in shipment

• Scheduled employees

• Handle deposits

Footlocker

2004-2006

Cashier / Sales Associate

• Cashier

• Customer service

• Checked in shipment

• Inventory

Education:

MT. Pleasant High School 1999 – 2003

De Anza Community College 2003 - 2005

Computer Skills:

• Excel

• Word

• PowerPoint

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