Manager General

Awadhesh Kumar [pic]

W o r k E x p e r i e n c e

Punjabi By Nature

Sector 18,Noida, India

Area General Manager

October 2014 till date

A multiple award winning Fine dining specialty restaurant serving India

Mughlai and Tandoori dishes

having outlets in Delhi/NCR, Bangalore and upcoming projects in

Key Responsibilities

. Analyzing and Managing the performance of current Restaurants

. Identifying potential locations for new restaurants

. Managing the setting up of new restaurants and supervising initial

operations

. Documenting the policies and procedures (accounting, quality, recipes) to

promote standardization

. Reporting to the stake holders on performance of the restaurants

Comfort Inn The President by Choice Hotels

New Delhi, www.choicehotelsindia.com, www.hotelpresidentdelhi.com

General Manager

July 2012 till date

A 3 star hotel, Comfort Inn, The President provides accommodation in 26

well-furnished, well-appointed rooms in the Standard Room Category.

Key Responsibilities

. Performs each criteria as contained in Choice Hotels "General Manager's

Standard of performance" in a satisfactory manner

. Look into the matters related to the human resources. All the matters

related to organizational training, recruitment and selection of

candidates is looked after by the general manager in consultation with

the human resource manager.

. Creates an operating environment that assures consistent guest

satisfaction.

. Monitors the performance of the hotel through verification and analysis

of guest satisfaction systems and

Financial reports. Initiates corrective action

. Maintains product and service quality standards by conducting ongoing

evaluations and investigating

Complaints. Initiates corrective action

. Develops accurate and aggressive long and short-range financial

objectives consistent with the Company's

Mission statement

. Prepares financial reports for management that clearly explain

operational effectiveness, trends &

variances

. Establishes and maintains a pro-active human resource function to ensure

employee motivation, Training and

Development, wage and benefits administration, and compliance with

established labor regulations.

. Maintains an appropriate level of community public affairs involvement

. Executes marketing, sales, and operational activities, producing results

that meet or exceed the hotels

business plan

. Ensures good safety practices of employees and guests, assisting in the

maintenance of proper emergency

and security procedures

. Establishes and maintains applicable preventive maintenance programs to

protect the physical assets of the hotel

Corporate Inn & Corporate Residences

DLF Phase 3, Gurgaon, India

Food and Beverage Manager

March 2011 till July 2012

4-star hotel in Gurgaon with 102 rooms. The dining options include

an 84-cover all day dining restaurant 'Martin Brown' serving world cuisine.

In addition there is a 24-hours In Room Dining and Banquets

Key Responsibilities

. Opening and set-up of the Restaurant, Bar, In Room Dining areas

. Handling operations (pre-opening stage); inclusive of formulating &

implementing the department's standard operating procedure include goals,

budgets, plans, administrative activities etc

. Developing the menus, departmental vision

. Preparing the Equipment List as per the layout of the restaurants and IRD

. Monitoring the procurements for quality control and expiry controls as

well as proper storage

. Hiring and Training of team members

Hilton

New Delhi, India, www.hilton.com

Bar/RESTAURANT MANAGER

May 2009 till March 2011

This 228 room hotel is the first 5-star in West Delhi, has a range of

Culinary choices with 8 on-site Restaurants and bars and a grand ballroom

Outlets: Bar, Restaurant, In Room Dining

Key Responsibilities

. Opening and set-up of the Bar

. Did the set-up of Indian Speciality Restaurant 'Zune' and also

streamlined the In Room Dining Operations.

. Monitoring the high standards of hygiene as per HACCP guidelines &

conducting regular inspections and preparing the reports

. Establishing public relation in terms of revenue generation, through

various agencies corporate houses and non corporate clients.

. Upgrading business & operational activities as per the business

requirements.

. Analyzing and tracking the business activities of peer business houses

. Monitoring the procurements for quality control and expiry controls as

well as proper storage.

. Monitoring the inventories, spot checks and physical inventories on

regular basis.

. Planning and developing the different promotions to move the slow moving

items.

. Having the regular rounds to check the service standards, food quality,

and hygiene, follow up on policies and procedures etc.

. Preparing and compiling the daily reports for sending it to Corporate

Office.

. Regular meetings and co-coordinating with the other departments for any

inter-departmental issues

. Undertake training in regards to improve employee knowledge, building

confidence and motivating to achieve targeted goal.

Taj Rambagh Palace

Jaipur, India, www.tajhotels.com

Manager - restaurant and beverages, Banquets

September 2005 till April 2009

Outlets: Polo Bar, Suvarna Mahal, Banquets

Key Responsibilities

. Responsible for the beverage movements for the entire hotel (getting the

Wine Spectator award and listing for the wine program for the year 2007

and created the "Detox Beverage Menu"

. Did the re-opening of Steam-The Pub, a Moroccan-themed nightspot

. Generated the 'Prestige Wine List' for the Private Dining

. Generated the Wine Inventory sheet, Wine pricing sheet, later being used

as the Hotel Best Practice

. Turnaround of Banquets beverages list leading to increased revenues

. Responsible for generating the master wine catalogue

. Conducted training on wines along with the sommelier

. Developed the Cigar List

. Responsible for the assisting in the set-up of the Wine Cellar and

driving the Wine and Beverages program for the hotel

Sheraton Bahrain

Juffair, Bahrain, www.starwoodhotels.com

bar and dining room supervisor

July 2002 till July 2005

Key Responsibilities

. Responsible for the set-up of "Rock Bottom Caf " - an American themed

Night club with Live Band

. Monitoring the inventories, spot checks and physical inventories on

regular basis

Le Meridien

Pune, India, www.starwoodhotels.com/lemeridien

captain, food & beverage

February 2001 till April 2002

. Spice Island - a Chinese and Thai specialty restaurant with 64 covers

. Scream the Club - Nightclub

Park Royal (now Eros Hotel managed by Hilton)

New Delhi, India, www.hilton.com

Steward

December 1996 till February 2001

. Bar

. Banquets

. In Room Dining

. Blooms - All Day Dining

Strengths

. Hospitality Operations

. Strategic Planning / Profit Center Operations

. Business & General Administration

. People Management

. Business Development

. Liaison / Coordination

. Experience in rolling out restaurant and restaurant chains;

. Excellent communication skills

. Ability to work in a multi cultural environment

. Problem solving ability

S k i l l s

. Languages : English, Hindi

. Computers : Familiar with most state-of-the-art hospitality software

Effective user of all Windows based computer

applications

E d u c a t i o n

Institute of Hotel Management & Catering Technology

Bhubaneswar, India

Diploma in Hotel Management

Gulmohur High School

Jamshedpur, India

Indian School CERTIFICATE EXAMINATION (10 + 2)

Hill Top School

Jamshedpur, India

Indian School Certificate of Secondary Education

EXAMINATION (10)

H o b b i e s & O t h e r I n t e r e s t s

. Cooking, Wine, Bartending

. Internet Surfing, Movies

. Movies & retro/rock music

Personal details

. Date of Birth - 13/09/1972

. Contact Email - ***************@*****.***

. Skype ID - awadheshkumar13

. LinkedIn Contact - in.linkedin.com/pub/awadhesh-kumar/b/b57/973/

. Contact Phone Nos. 098********

. Address - House 70. Site 2. Vikaspuri. New Delhi - 110018

. Passport Details :

. Passport No - K0642143

. Date of Issue - 23/09/2011

. Date of Validity - 23/09/2012

. Place of Issue - Patna

1993 - 1996

1989 - 1991

1980 - 1990

Contact this candidate