Customer Service Sales

Stefanie Day

* **** ******** ● Stoney Creek, ON ● L8E 3Z4

Home: 905-***-**** ● Cell: 905-***-****

Email: **************@*******.***

Objective: To gain valuable work experience through employment related to my field

while completing my post-secondary education.

Skills:

• Works well both individually and in a team setting

• Excellent oral and written communication skills

• Passionate about sales and providing excellent customer service

• Works well with money – cash experience

• Fast learner when introduced to new skills or technology

• Vast knowledge of the Canadian Legal System

• Works well in a fast-paced environment

• Strong organizational skills

• Always punctual, arriving on time and prepared for all tasks at hand

• Strong computer skills with proficiency in a variety of programs including

Microsoft Word, Excel, PowerPoint, QuickBooks Pro, POS Starlite systems and

Internet

Work Experience:

Fortinos June 2014 –

Present

• Working as a part-time cashier in the store’s front end department

• Handling cash, providing customer service and creating strong customer

relations on a regular basis

• Constantly updating product knowledge and memorizing product codes

• Answering customer questions regarding products, services, and store policies

• Working in a team environment to provide friendly and efficient service

Kitchen Stuff Plus September 2013 – September

2014

• Working as a part-time sales associate, handling cash, providing excellent

customer service, and assisting in receiving duties

• Preparing and setting up displays for new or sale items

• Stocking products and ensuring that store is clean and presentable

• Assisting customers with special orders, gift registries, and everyday purchases

FX Co-Packing & Logistics (via Randstad Canada) May 2012 – August

2013

• Working as a line packager on a fast paced production line dealing with food

products

• Building and filling a variety of assorted cardboard trays and displays

• Visually checking quality of products being packaged and reporting any defects

to Supervisors or Team Leads

• Ensuring all health and safety procedures are met at all times

• Working efficiently with others on line to ensure production expectations are

met

SilverCity Oakville and VIP Cinema’s June 2011– July

2012

• Working in both VIP, Concession and Box Office positions

• Developing strong customer relations through one-on-one interaction with

customers

• Handling money through both individual sales and till counts

• Working with other cast members to maintain a friendly and efficient

environment

Days Express Freight 2008 –

2014

• Inputting business records into designated computer program (QuickBooks Pro)

• Preparing invoices to be sent out to customers

• Setting up new customer information into computer for billing records

Education:

Orchard Park Secondary School 2005-

2010

• Graduated with Honours

Mohawk College September 2013-

Present

• Obtained certificate from Office Administration Program – General

• Currently completing the Paralegal Program

Volunteer Work:

Dell Pharmacy

2006 - 2008

• Assisted with annual inventory and annual sidewalk sale

• Counted number of individual stock and entered numbers into company records

References Available Upon Request

Contact this candidate