Yvette Y. Jackson~Edwards
Berkeley, CA Email: **************@*******.*** Mobile: 510/305-5486 Home: 510/841-2011
Summary: Experienced in Supply Chain Planning & Logistical Operations as a Supply Chain Specialist and Customer
Service/EDI professional for various consumer manufacturing/packaging goods and services companies.
Professional Strengths:
Communication and strong organizational ability to multi-task with attention to detail. Troubleshooting with root cause
analysis to influence process improvement opportunities and data/product integrity.
Experience:
Method Products San Francisco, CA
Customer Service Associate/EDI Support Analyst 2014 to 2014
A green manufacturing company of consumer products & goods for laundry, home cleaning, hand & bodycare
products with a network of five distribution centers including Canada. Responsible for manual order entry and EDI
850/875 transmitted sales order processing in accordance with customer profile, ERP parameters and company
policy to execute EDI 940 release to warehouse. Engaged supplychain planners & warehouse managers to ensure
order fulfillment. Provided EDI Analyst support for the new Mfg/Distribution Center at Pullman, IL. Requiring the
build/collection of EDI Partner data elements for a successful 12/2014 "go-live". To include, key contact detail,
testing capabilities/requirements, 856 sample spec, ASN 856 for mapping and any 824/864 m essage requirements.
Independent Private Healthcare - Shirley Wafer Oakland, CA
Planning Agent with Power of Attorney 2011 to 2014
Decision maker for management of patient healthcare. Directed a team of private & agency Caregiver staff for 24/7
health & comfort services. Planned and developed procedures for work hours, m edications, m eals,
materials/devices and household maintenance to fulfill residential & m edical needs.
Flavah Island Cafe Berkeley, CA
General Operations 2010 to 2010
A Caribbean/Asian influenced restaurant established late 2008 with seating capacity of 33 persons. Provided
business support in food & packaging procurement, inventory management and m enu/signage maintenance.
Fulfilled service operations in food preparation, server/host, banking/cashier, sanitation and closing as warranted.
Clorox, Co. ~ Hidden Valley Food Product Research & Development Pleasanton, CA
Ingredient Disclosure/Documentation Coordinator {Master Data Technician} 2010 to 2010
Recruited to analyze and determine scope of data integrity issues for food raw ingredient material
standards/specifications. Partnered with Quality, Procurement and R&D Leads to define process opportunities and
developed a supplier requisition template for documentation & data disclosure to drive knowledge transfer into
SAP, FDA compliance and good manufacturing practices.
Executed over 350+ SAP PDM material updates with each requiring 10 to 30+ basic data elements. To include,
obsolescence status changes for inactive or never used materials. Published monthly project status report to
ensure R&D scientists, stakeholder and management alignment on next steps that may affect plant operations or
procurement/vendor relationships for a specific material.
Clorox Co. ~ Hidden Valley Manufacturing Oakland, CA
Food Category Supply Chain Specialist {Planning Materials/Project Coordinator} 2001 to 2010
As the business planning & operations material/project coordinator, I managed four major brands...Hidden Valley(
HV), KC Masterpiece (KCM BBQ & KCM Marinade) and Kitchen Bouquet. Servicing over 80+ finished goods
(FG/SKU), WIP, pallet displays and shippers for Retail, Mass, Club and Food Service markets to m eet and fulfill
the customer order processing demands.
Serviced one west coast HV Plant, one dual mid-west HV & KCM Plant and five CoManaged Secondary Plants.
Communicated material/project t racker updates during weekly plant production collaborations to ensure supply,
smooth transitions and subsequent monthly S&OP session. Directing the execution of change management
initiatives for formula, market or customer driven raw and packaging material refresh and/or improvements.
Requiring on-going MRP and purchase order creation/receipt mgmt. Administration of supplier & team runout
transition plans for bill-of-materials (BOM) final disposition/notice of remnant destruction and systems
obsolescence status. To include, new product development, plant t rials through to commercialization and
launch. All in accordance with forecasted demand, sales promotions (start-of-ship), and shelf life expirations
(FIFO).
Systems owner of data integrity and maintenance for food portfolio of products through the life cycle of given item.
All material creations, item setup, logistics bill-of-distribution (FG/Plant/Warehouse/DC) sourcing for
transportation/deployment, artwork GTIN material elements and procurement/supplier communications with initial
rolling forecast. Monitor FG inventory as a backup to operations planner and interface with customer service and/or
Yvette Y. Jackson~Edwards Page 2
warehouse staff as product orders and available inventory warrant.
Clorox Co. ~ Professional Products Manufacturing Oakland, CA
PPD Category Supply Chain Specialist {Planning Materials/Inventory Coordinator} 2000 to 2001
Finished Goods (FG) & Packaging (Pak) Material coordinator for the Professional Products (PPD) /Industrial
business sector of Clorox cleaning, household and food product lines. Accountable for FG & Packaging item
set-ups/maintenance. Managed the replenishment of Plant & CoPacker packaging inventories using an IBM based
ERP systemed called CIS to issue/receive purchase orders.
Provided resource support/backup to PPD Planning Manager to ensured finished good supply m et demand with
daily monitoring of product order issues that may warrant production alerts and/or interface with customer service.
Clorox Co. ~ Logistics Division, Customer Services Department Oakland, CA
Order Mgmt Specialist 1997 to 2000
Order processing Project coordinator for implementing change management initiatives for all customer ordering
sectors. Retail, Mass, Food Service, Industrial, Club, Continuous Replenishment and Delivery Exceptions.
Backup resource for manual & EDI order processing overflow.
Requiring interfacing with IT, facilities, vendors to manage department needs. Owner for new staff on-boarding and
department communications to supplychain stakeholders. Lead eight person t eam in the development and
implementation of Y2K Business Continuity Plan and disaster preparedness.
Accepted a 6 month special project assignment as transition coordinator for the integration of newly acquired First
Brands company. Establishing a new southeast customer service center in Atlanta, CA.
TerraNova Berkeley, CA
Manufacturer of Natural Consumer Bath & Body Products ~ Customer Service 1997 to 1997
Decision One {formerly Bell Atlantic Bus Sys Serv and Sorbus, Inc} San Ramon, CA
Western Region provider of 3rd Party Computer HW Maintenance Services ~ Customer Service
Bank of America ~ Procurement Contract & Equipment Disposition Dept #3411 San Francisco, CA
Centralized Computer HW/SW Contract, Purchasing and Maintenace sourcing ~ Purchasing Coordinator
Technical Skills:
ERP Systems
SAP, SYSPRO and IBM-CICS
- MRP, RMA, Order Processing, Purchasing, MM, PDM, BW, BOM ...and more
ERP Interface Tools
LOGMAN {Independent Production Management, MRP and Transportation Goods Movement resource - Bill of
Distribution}. System interface with both ERP systems of IBM and SAP.
WORKFLOW - Tracking and routing system used for managing material data attributes
MEDIABIN - Digital packaging artwork database manager {graphics and dieline specifications etc.}
OFFICE Tools
SOFTWARE: Microsoft Office & Project Mgmt, Adobe
eMAIL: Outlook and LotusNotes
Education: Supply Chain Management Organization Oakland, CA
APICS {Material Requirements Planning & Inventory Management}
Hayward State University {Satellite Adult Campus} Hayward, CA
Coursework with concentration towards business administration degree
Peralta Colleges {Laney & Merritt Campus'} Oakland, CA
Related courses in accounting, math and economics for a career in business
Hobbies: Landscape Gardening DIY Projects W orld News
References: References are available upon request.