Health Manager

Ummaya Zubair MSc, HBA Toronto, ON 647-***-****

******.***@*****.***

Education

**** - ****** ********** ***** **, QC

2014

Master of Science, Applied (M.Sc.) - Occupational Health Sciences

0. Courses taken in Principles of Toxicology, Occupational Hygiene,

Physical Health Hazards, Biological Hazards, Work Environment

Epidemiology, Biostatistics, Occupational Safety Practice, and

more.

2007 - University of Toronto Scarborough,

2011 ON

Bachelor of Arts with Honours (H.B.A.) - Double Major in International

Development & Health Studies

0. Courses taken in Human Health & the Environment, Health & the Urban

Environment, Directed Research on Health Services & Institutions,

Environmental Conservation & Sustainable Development, and more.

Certifications & Skills

0. Certified in WHMIS - Workplace Hazardous Materials Information

System.

0. Certified in First Aid & CPR (Level C).

0. Skilled in Organizational Health Safety Practices, including Site

Inspections, Accident Investigations, and more.

0. Experienced in use of various CRM and Microsoft Office software

suites.

0. Excellent verbal & written communication skills. Fluent in English,

Urdu, Hindi, and Punjabi.

0. Possess a valid Ontario Driver's License.

Experience

2014 - Greenwich Associates Toronto, ON

Present

Customer Experience Representative

0. Conducted customer experience interviews for clients in USA and

Canada.

0. Operated telephone, computer and related software.

2014 - Evans Occupational Health Clinic Etobicoke, ON

2014

Administrative Support

0. Provided administrative assistance to the clinic, especially for

the Flu Program.

0. Managed the client list, updated policy documents, promoted the

Program by sending posters and emails and making reminder calls,

monitored vaccine storage, and packed nurses' kits.

0. Used Maximizer and other CRM software, and travelled to vaccine

storage sites for monitoring temperature.

0. Assisted the clinic during the busy flu season and helped in the

timely execution of the Flu Program.

2009 - Toronto Western Hospital Toronto, ON

2012

Volunteer for Endoscopy Unit

0. Provided administrative support to the Endoscopy Unit and visited

different inpatient units.

0. Filled out forms, led the patients to change rooms and brought

newspapers and books to patients.

0. Succeeded in quick registration of patients and execution of

quality patient care.

2011 - U of T - Dept. of Occupational Science & Therapy Toronto, ON

2011

Fieldwork Research Assistant

0. Analyzed student records and performed department-related research.

0. Conducted Literature Reviews, by using MS Excel to analyze student

data and University resources.

0. Presented the results to Fieldwork Research Professors, who used

the analysis for student performance indicators and used the

Literature Reviews for enhancing knowledge of current topics in the

field.

2008 - U of T - Student Mentorship Program Scarborough, ON

2009

Student Mentor

0. Mentored first-year University students and provided help with

academic and campus resources.

0. Provided counseling for students with various academic, career, and

stress related issues.

0. Helped new University students make a successful transition from

high school to University.

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