Jean Max Pierre **** SW Airoso Blvd Port St Lucie, FL 349**-***-*** 4846 *********@*****.***
Objective: Seeking a challenging opportunity where I will be able to utilize my strong work ethics, technical skills and ability to work well with people. Self motivated and able to work both independently and as a collaborative team member.
Summary of Qualification
● Resourceful and self confident; can get the job done.
● Perform work well under strict time schedules and stresses.
● Successful in mastering new skills through hands on experience.
● Knowledge of occupational hazards and standard safety practices for the area of work assigned.
● Communicate clearly and concisely, both orally and in writing.
Advanced Tech Support, LLC, Boca Raton, FL 11/2013 – Present Desktop Support Technician
● Perform remote analysis of computer and network issues.
● Work with various systems, products and initiatives by troubleshooting and resolving Level II technical issues.
● Install, configure and test hardware and software
● Troubleshoot issues with hardware, software and peripherals
● Prepare tests and applications for monitoring desktop performance
● Install and update anti virus programs on all computers
● Evaluate and recommend technology for purchase
● Perform preventive maintenance.
Samsung Telecommunications America 03/2013 – 11/2013 Sprint 4G LTE / Pittsburgh/PA Area Field Technician Engineer
● Integrate and commission Samsung MMBS (Multi mode Base Station) CDMA DU and LTE DU, and Cisco CSR routers to client standard.
● Develop and maintain commissioning & integration documentation and provide necessary technical input on its development.
● Mentor and train Samsung partners and other vendors/clients on the installation, commissioning and integration of MMBS equipment.
● Troubleshoot all T 1, ATM backbone, microwave backhaul transmission methodology.
● Perform 4G and 3G acceptance tests: alarms verification, test calls (voice and data), 911 testing.
● Maintain RMA tracking and documentation for MMBS equipment.
● Troubleshoot any issues onsite and report to project manager with daily status of activities.
Global Tech Management, LLC. New York, NY 12/2010 – 02/2013 Site Technician/ Contractor
● Perform technical work for new builds and upgrades for multiple carriers.
● Perform Site Audit for Clearwire Wireless sites to make sure all equipment was present and functioning correctly.
● Schedule daily runs to access cellular sites in the area assigned.
● Perform scanning of tagged assets. Take photos of the log book, batteries, all equipment on site, including outside photos of shelter/equipment/tower/power meter/gen plugs/HAVAC.
● Use Plex Online database, Excel spreadsheets, and Streets and Maps.
● Site Survey Specialist; documenting footprint and equipment inventory (AT&T)
● Applying, terminating, and testing all aspects of a wireless communication site including towers and rooftops.
Laidlaw Transit 02/2008 11/2010 ASE Auto Technician
● Perform repair and preventative maintenance on vehicles and equipment.
● Repair, Diagnostics, and Service on Diesel and Gas engine vehicles and equipment.
● Recording repair and parts in spreadsheet program
● Cost effectiveness of all duties performed
● Maintenance technician of the grounds and facility.
Frankel & Frankel Inc. 06/2001 02/2008 Delivery Truck Driver
● Drive light trucks to deliver retail merchandise to customers.
● Load and unload merchandise.
● Perform vehicle checks before departure.
● Report any safety concerns immediately to company management.
● Assist customers in a professional, polite, and prompt manner.
EDUCATION OSHA Certified Techchnician ASE Certified Auto Technician
REFERENCES Available upon request