Medical Financial

Financial Counselor/Patient Account Services Support, 12/07-07/10

* Interviewed patients who were uninsured/underinsured, determine which agencies will provide financial assistance

* Assessed financial condition of patient and recommended financial aid plans according to their needs

* Verified insurance information and patient benefits for upcoming procedures

* Posted daily charges for OB/GYN and Orthopedic departments

* Collected copays, surgery estimates and outstanding balances from patients.

* Created payment plans tailored to the needs of the company and patient involving pre-deposit/agreements

* Answered inquiries regarding payment options, medical coverage and assistance programs

Education: Fayetteville Technical Community College – Medical Office Administration (June 2015)