Management Technician

JUSTIN M. TRAN

**** ******** *** ******.*******@*****.***

San Jose, CA 95148 408-***-****

OBJECTIVE

Seeking a position in data management or project management

EDUCATION

Santa Clara University (September 2013- March 2015) Santa Clara, CA

Bachelor of Science in Economics – GPA: 3.8

Cum Laude Distinction

University of California, Santa Cruz (September 2011- June 2013) Santa Cruz, CA

Earned 92 Academic Credit Hours

University Dean’s Scholar – Fall 2011

RELEV ANT COURSEWORK

Data Analysis & Econometrics ● Economics of Digitization

Data Analysis Applications ● Economics Innovation & IP Rights

Time Series Analysis ● Aggregate Economic Theory

WORK EXPERIENCE

Advantage Point Technologies Inc. (June 2013- Present) Sunnyvale, CA

IT Technician

Direct role in the disassembly, reconfiguration, and troubleshooting of client computer systems and

workspaces

Delegated leadership roles, leading and training small teams of technicians

Accurately follow troubleshooting protocol in instances of hardware failure or missing components

Supported development and implementation of new computer systems installations

Successful completion of IT relocation projects involving upwards of 800 end-users in varying

workspaces (Pandora, Pixar, Yahoo)

ACTIVITIES

Infotech Outreach (September 2009- June 2011) San Jose, CA

Center Director Volunteer

Instructed groups of senior citizens in a formal fashion in the use of technology such as computers,

tablets, and Internet applications

Led small teams of volunteers, ensuring efficient and productive use of time

Santa Clara University Ignatian Center (September 2014- March 2015) Santa Clara, CA

Community Learning Volunteer

Provided educational and tutoring services to after-school programs in the Santa Clara community

SKILLS

Proficiency in the “R” programming language and software environment for statistical computing

Experience in big data mining, regression analysis, time series analysis, and graphic representation of

data

Strong computer literacy alongside extensive familiarity with software applications such as MS Office,

Adobe Acrobat, OpenOffice Suite, and cloud technology (Evernote, Dropbox, iCloud, GoogleDrive)

Experience in IT hardware/software recognition and modification to meet user needs

Ability to work as a team member, as well as complete tasks independently, while ensuring that the

work of the team can continue

Contact this candidate