CURRICULAM VITAE

SHELLEYJA THAKUR

***, *** *****,

SHEIKH SARAI-PHASE 1

NEW DELHI-110017

MOBILE: - +91-981*******

EMAIL: acpl1q@r.postjobfree.com

CAREER OBJECTIVE

Seeking a responsible and challenging position with a turbulent and

dynamic organization which offers opportunities for personal and

professional development and where I can best utilize my knowledge

and skills.

CORE COMPETENCIES

Possess good logical thinking, analytical and problem solving

skills.

Good command over spoken and written communication skills

Ability to work under pressure and handle multiple tasks.

Team Player.

Proficient working with MS office (Excel, Word,PowerPoint).

Possess good knowledge of KYC and AML.

PROFESSIONAL EXPERIENCE

CURRENT ORGANIZATION: - Bank of America Continuum Solutions Pvt. Ltd

DESIGNATION: - Senior Team Member

Period: - July 2008 - December 2013

Bank of America continuum solutions Pvt. Ltd. Gurgaon Company

Profile: Bank of America continuum solutions is a non-banking

subsidiary of bank of America leading back office banking operations

across India in four sites Gurgaon, Mumbai, Chennai, and Hyderabad.

JOB PROFILE AND RESPONSBILITIES:

PROCESS: Small Business ECOMM Services

PERIOD: JULY 2008 TO March 2010

Reviewing customer information which includes Owner, Business, Credit

verification followed by opening corporate and personal accounts and

providing services which comes through the internet channel.

Searching and reviewing business documents on internet.

Verification of the New and Existing customers through different

tools.

Internal Auditor for the process.

PROCESS: Deposit Products Operations and Monitoring.

PERIOD: April 2010 to December 2013

Reviewing customer information which includes Owner and Credit

verification followed by opening personal accounts and providing

services requested by the customer.

Perform KYC (Know Your Customer) and CIP (Customer Identification Program).

Perform the task of monitoring and reviewing transaction data and

electronic account to prevent possible fraud.

Doing the fraud analysis for customers and checking the credit

history of customers through (Experian, Equifax and Transunion).

Opening Certificate of Deposit Accounts (CDs) and providing interest

rates.

Analyze trends and maintained proper record of suspicious

activities.

Subject matter expertise for the process providing help on the floor

whenever required.

ACHIEVEMENTS

Appreciated from the LOB for providing 100% Quality and Productivity

.

Have been awarded Bronze, Silver and Gold Awards for providing 100%

quality.

Maintained 100% Quality and Productivity for more than two years

consecutively.

Received LOB Appreciation for providing COP (Change of Procedure)

ideas and Best practices.

EDUCATIONAL QUALIFICATION

Passed 10th from Summer Fields School (Kailash Colony) New Delhi in

2003.

Passed 12th from Summer Fields School (Kailash colony) New Delhi in 2005.

Completed BBA from International Management Centre, affiliated to Guru

Nanak Dev University, Amritsar in 2008.

INTERESTS

Learning new things, Listening Music, Travelling.

PERSONAL DETAILS:

Husband's Name: Shalabh Thakur

Marital Status: Married

Date of Birth: 10th December 1987

Languages Known: Hindi and English.

Nationality: Indian

Joining- As soon as possible.

**I hereby declare that the information furnished above is true and

best to my knowledge and belief.

Contact this candidate