Customer Service Forklift Operator

PERNELL HUDSPETH

**** *** *** *****, **********, MO 63031

Home: 314-***-**** • Cell: 314-***-****

*********@*********.***

SUMMARY

Superb Warehouse Supervisor who excels at building teams and enforcing a high level of quality in products and

services.

ACCOMPLISHMENTS

Increased productivity by 15%, reduced shipping errors through new training procedures.

Increased on time percentage by 1.5 days per shipment.

5 Star performer based on

* Time Efficiency * Quality *Dispatch Efficiency *Customer Rules *Safety

EXPERIENCE

CONTICO INTERNATIONAL

Bridgeton, MO

Lead Office Coordinator 07/2013 to Current

Responsible for printing, routing, running shippings labels, and distributing orders. Confirming and invoicing orders.

Coordinating pick up times with carriers. Entering inbound trailer receipts. Entering customers returns.

Supervise a 5 person crew in shipping and receiving departments of a new start up distribution center.

AT&T

Pagedale, MO

Premise Technician 05/2011 to 07/2013

Responsible for installation of U-Verse services; including television. voice over Internet protocol (VOIP), high speed

Internet (HSIA). Conducting all compliance testing, HPNA, SELT, AMT. Maintained installation efficiency, while

performing all duties in a guarded manner. Safe operation of a company vehicle.

CONTICO INTERNATIONAL

Bridgeton, MO

Receiving Supervisor 01/2007 to 05/2011

Supervised a team of 8 to 10 people. Responsibilities included receiving and supplying manufactures with supplies to

produce finished goods. Maintained inventory integrity via cycle and physical inventories. Insuring a safe and clean

workplace while enforcing company policy.

CONTICO INTERNATIONAL

Bridgeton, MO

Shipping Supervisor 08/1994 to 01/2007

Supervised a team of 8 to 10 people. Responsibilities include distribution of assignments, maintaining inventory integrity,

accuracy in shipment, and responding to customer service issues.

ANHEUSER-BUSCH

St Louis, MO

Warehouse Worker 07/1994 to 05/2003

Operated forklift with automated scanning system. Other duties included loading trailers and rail cars. While meeting

daily production requirements, loaded product off of palletizers to the floor or to the trailers or rail cars

EDUCATION

BACHELOR OF ARTS: BUSINESS MANAGEMENT 1986

Tarkio College, Tarkio, MO

Member of Business Club, Dean's List,Managerial Leadership and Communication (Seminar), Warehouse Inventory

Control (Seminar) Online Course- Plan and Organize Warehouse Operations

SKILLS

Certification for Forklift operator, Safety certification driving a company vehicle

Microsoft Office, AS400, WMS, UPS Processing, RF Scanning

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