Ross Downhour
*** ********* *****, ********, ** 46714
****.********@*****.***
Cell: 765-***-****
Objective
To obtain a position within a company to exercise inside and outside sales
skills, as well as add value with account and project management
experience.
Level 3-equivalent Japanese oral and writing capacity.
6+ years of customer management and organizational-related experience and
skills.
Highly developed oral, written, and relationship-building skills.
Detail-oriented; adept at managing multiple projects simultaneously with
high accuracy and consistency.
Education
Ball State University
Major: Japanese Graduation Date: 05/8/10
Minor: Professional Sales GPA: 3.29
Work History and Accomplishments
Sales Coordinator
Key Fasteners Corporation Berne, IN
05/13 - 12/14
Managed the primary relationship with Honda for the Outside Sales
department and worked with other high-profile customers.
Tasked with quoting, tracking, and managing the weekly Outside Sales quote
meeting.
Responsible for introducing new product, monitoring product status changes,
investigating applications, and communicating company-wide updates.
Assisted departmental management with Bill of Material checks and New Model
Reviews.
Visited customers on an as-needed basis to resolve issues and overcome
challenges.
Frequently requested to interpret for Japanese members in meetings and
conversations, and occasionally needed to translate Japanese documents and
e-mails for departmental records.
Outside Sales
Taiyo America St. Marys, OH
04/11 - 05/13
Carried key for company car and office building, and was responsible for 4
- 6 weekly customer visits.
Succeeded in improving customer relationships, anticipating requirements,
and increasing yearly sales.
Obtained contracts for several profitable projects with existing customers.
Small company size required total management of both inside and outside
sales duties.
References
Desmond Redmon
Former co-worker, Taiyo America
Phone: 419-***-****
St. Marys, OH
Jason Norway
Former co-worker, Taiyo America
Phone: 419-***-****
St. Marys, OH
Adam Rockwell
Former co-worker, Key Fasteners
Phone: 260-***-****
Bluffton, IN
Steve Hoeppner
Former manager, Key Fasteners
Phone: 260-***-****
Berne, IN