PERVIN POLOBOTU

acpky5@r.postjobfree.com

416-***-****

Over 10 years of experience in Banking and Finance industry (7 years in Canadian Banking Industry) result driven

IT/Business Project Manager proven ability to manage BI projects and multiple “cross functional projects” with

“globally distributed onsite and offshore teams”. Applications development targeted to enhance and impact business

growth in Financial Industry. Expertise in development, design, analysis, testing and implementation using agile,

waterfall, iterative development methodologies. Have strong qualifications in PMLC, SDLC, client/server, web based

and J2EE technologies. W orked with Internal/ External vendor team s onshore and offshore. Pride myself in

delivering lean projects by focusing the requirements that are detailed documented and signoff.

CORE MANAGEMENT COMPETENCIES

Strategic Program/Project Management – Application Development, Infrastructure & Process

Improvement Projects

Expertise in PMO and IT Governance

Domain expertise in Finance and IT industry

Quality Assurance/Quality Control Management

Technology to Business Analysis Synergy

Executive/Stakeholder Collaboration

Onsite-Offshore Delivery Management

Global Team Management and Mentoring

SDLC, RMLC and PMLC - Coordination and Management

Client Management and Vendor Coordination

TECHNICAL COMPETENCIES( UNDERSTANDING OF THE TECHNOLOHGIES)

SDLC Methodologies: Iterative, Prince 2, Rational Unified Process(RUP),, Waterfall, CMMi Level 5, Agile

Methodologies, Continuous Improvement Model

Application Package: MS Project 2010, MS Visio, Requisite Pro, Rational Clear quest, Fiserv - SIS,

Choicepoint, PDM, PAMS, EDGE, ExStream, Viper, Clarity, HP Quality Center 9.2,

MS SharePoint, PlanView, Service Now, Remedy, Test bench, Turnover, X -

Analysis, Rational Clear quest, QC/Test Manager, VIPER, IBM Rational Suite, MS

Office 2007, HP ALM, JIRA, Credit Card – PCI compliance, TSYS

Databases / DB Tools: DB2/400, MS SQL Server 2005, Oracle (RDBMS), MS Access, IBM Cognos,

Spotfire,

Programming SQL, RPG III, RPGLE, CLE, CLLE, SQLRPGLE, .Net 4.0, ASP.NET, C#, J2EE,

Languages: C++, C, webmethods,

QA/Desktop Tools: IBM iSeries Access for Windows, Host On Demand, Rumba, IBM Websphere, QTP,

Zeenyx, Dyanatrace, JProfiler, Selenium, Informatica ILM, Nolio, WinRunner,

LoadRunner

IS Systems: IBM iSeries AS/400, IBM Mainframes, Wintels VMs, Apache Web server, Tomcat

App server, Message Request Processors, IBM Web sphere Message Brokers,

ITCAM, Introscope, Monitron

Operating Systems: OS/400, Win XP/2000/98, Win NT, DOS, Linux - RHEL 6, Apache, Tomcat

Apr 2014 – Mar 2015

PROFESSIONAL EXPERIENCE

Bank of Montreal

Project Manager- Technology PMO

Managed large customer data migration project for a budget of 4 Million dollars for the Customer Information

Payment Gateway (CIPG) Core Banking Application. This Project involved the migration of 12,000 Corporate Clients

from a legacy Application to a new Application which interfaced with Online Banking – Vendor Application – CIPG

(Backend Data processing). Project functionalities impacted the online application. As a project Manager was

involved in Planning to Closure phase, 20 resources team in matrix organization providing transparency to

stakeholder to Senior Executives (CIO & Senior Line of Business Heads).

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In addition, completed the planning for another project - Loan Origination System which will replace two legacy Loan

applications of the bank This project has entered execution phase, vendor based Development completed and

functional testing has begun including defect tracking. Team of 30 resources + vendor team.

Managed two additional initiatives - monitoring and stability application (tools) development work for the Core

Banking application. As a project manager I was involved from initiation to closure phase with a team of 10

resources.

Project Responsibilities:

Responsible for creating project charter, high level scope documents and socializing with business sponsors

Identified resource requirements and skill sets required to meet project goals. Have extensively worked with

Onshore/offshore resources. In additio n to working with Architects, Dev, BA, QA, ISO and Production

implementation and support team

W orked closely with the LOB to make the enhancements to the online banking interface, alerts generation,

capturing customer information to be shared with the other teams ( product Manager) and customizing the reports

for selected customers – Online banking.

Created individual Project Plans which included Requirement management, Quality Assurance Plan,

Communications Plan, Change Management Plan, Risk, Issue and Resource management plan, Information

security and Audit requirements plan.

Built strong relationships between teams within IT and between IT and related business teams

Interfacing with the internal and external vendor team onshore and offshore.

Managed changes in project scope and resource requirements based on change requests and the decisions of the

project decision-making body/group.

Quality Assurance Plan included functional, non- functional testing, Test strategy, planning test cases preparation,

defect tracking, defect resolution using HP ALM and HP QC. Organized UAT sessions with Line of business

Lead the Release management activities like getting the System build guide, Code reviews, Security Scans and

implementation checklist for integrated release Management.

Contributed and Participated in Gate reviews for Go No Go decision.

Managed cost and resource allocation among projects in order to maintain overall project budgets

Conducted weekly project status meeting and participated in PMO Program meetings. Maintained RAID logs and

SharePoint

Collaborated with project team and Project Leaders to track the project's progress against the project plan and

collectively adjust the project plan to ensure effective completion based on defined project success measures.

Reported on project status to Executive Project Sponsors and Senior IT Management

Drive issue resolution management. Escalated issues to the appropriate decision making bodies

Highlighted Cross impacts to the other projects.

Managed Project Financials in Clarity on weekly basis.

Mentored two Project Managers working on other projects

Bank of America Merrill Lynch (Capital Markets) Dec 2013 to Apr 2014

Project Manager – PMO

Successfully managed multiple test automation projects for Capital Markets Applications on the Mainframe and Java

Platforms

Project Responsibilities

Manage the test project intake process with various business project teams across the business environment.

Preparing a project plan and updating the same for effective tracking of project progress. Track the schedule and

effort deviation in internal project tracking tool.

Manage the test requirement gathering process from various stakeholders

Provide estimation for manual and automation testing areas.

Manage all test preparation and execution activities for Functional testing, Integration testing and System testing

Managing the planning and deployment of test resources. Performing resource allocation to various teams based

on project priorities & requirements. Manage resource contention across multiple projects. Created risk mitigation

plans for resource turnover in a volatile off -shore environment.

Directing the testing team by leading the Defect Management and Migration in Test Management office using

Quality Center and Star Team. Liaison between Testing team and Development teams for Defect resolution.

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Preparation of Test scenario /Test Cases in Quality Center for System, Regression and Performance testing and

maintain the test cases in Quality Center. Planning and allocating resources to tests/dates in Quality Center. Total

management of Defect reporting and test Execution status for all phases /cycles in testing

Managed teams staffed by multiple off -shore vendors. Co-ordination of work between resources located in the US,

Canada & India.

Review daily and weekly Testers' status reports and take necessary actions and assessing the progress and

effectiveness of the test effort

Enforce the adherence to the Bank’s quality processes and compliance procedures.

Reporting on weekly basis status reports to the PMO and Stakeholders – Business Project Manager.

Royal Bank of Canada May 2012 to Nov 2013

Project Manager - Business

Successfully completed implementation of the Business Intelligence(BI) Application integrated part of the Financial

Transparency Program with a budget of $ 6 million .The software application was fully integrated SAS platform –

Cloud based application from the Vendor. This Business Intelligence solution Apptio, - integrated to a Data

W arehouse and used data streams from multiple business applications. There were multiple work streams which

included Gap Analysis, Data Modelling, Source Data Management, Extract Transform & Load Program

Development, Data Integration, Custom Software Application Development and Change Management. My

responsibilities included the following:

Led a project thorough out the full project lifecycle including planning, budgeting, requirement, design,

development, testing and implementation phase

Identified and analyzed business and technical IT requirement with users, design, developers and SME’s on the

project scope and deliverables. Document analysis based on the requirements traceability matrix.

Prepare and Manage the Integrated Program Plan across the different work streams from project initiation to

implementation for multiple work and based work streams, Facilitated workshops to capture the current business

processes

Monitor/track project activities as per plan and report them to the Management Identify, Create, Update and

Manage logs – Actions, Issue, Risk, Defects log

Run the weekly status calls for each of the individual work streams and create a consolidated program status for

senior management updates and monitor the open action items and follow up key actions with assigned

resolution owners

W orked with the business analysts and managed the creation of used cases for the business users. Managed

the creation of the test cases that were used for the business acceptance . Managed the testing phase starting

from functional testing to business user acceptance (UAT) . W ork with a QA team on monitoring the Defects

identified and close them.

W ork closely with the Six Sigma team in the identification of process improvements

Managed the activities related to the data modelling and data schema developments

W ork with the back end source application teams to integrate data from mainframes and other legacy systems

with Apptio. W orked with the ETL teams to automate the data extraction and integration proc ess.

Managed the Business Analysis activities related to reporting requirement definitions.

Managed the gap analysis between the user requirements and the Apptio application

W orked with the software vendor to manage the deployment of the Apptio solution and integration of the same

into the RBC environment.

Conduct end to end functional testing workshops and defect management system . Communicated the defects to

the vendor team onshore and offshore teams.

W orked with the production support team to transition the support of the application.

Post implementation support documentation preparation.

Managed Project financials and resource allocations

Bank of Montreal Nov 2011 to May 2012

Associate Project Manager/Program Coordinator - Business

Responsible for the coordination of a large 3 year, $ 15 Million program to deploy CA’s Clarity Enterprise Project

Portfolio Management System across 5,000 users. My role was to coordinate the different work streams involving

Project Financials, Resource Management, Project Operations, System Integration, Process Improvements and

Business Reporting. Reporting to the Program Director, I worked with the individual project managers and developed

an integrated program plan. I worked extensively on the reporting module of the project which involved the

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development and deployment of Business Intelligence reporting for the application to enable better decision making

from a resource allocation & management standpoint. My responsibilities were:

Development of an integrated Program Plan

Presenting project status to the key stakeholders

Preparation and presentation of program forecasts

Coordinating project activities with the off -shore delivery partner

Coordinating change management/ Training /UAT work stream

W orking with the source data teams for data feed identification

Coordinating the development of the ETL scripts from source data systems

Coordinating the testing of the ETL scripts and scheduling of the batch programs for source data

W orking with the business sponsors to identify process improvements and getting buy in from all stakeholders

Maintain and update the issue log, risk log, action log and decision logs

Administering and managing the change control process

Monitoring the technical work streams which are being delivered using Agile-Iterative and Waterfall delivery

methodologies

Maintain Project repositories of documents.

Ensuring project control procedures and policies are adhered to by the Project Managers

Project Audit preparation and coordination

Run Program status meetings

Wolters Kluwer, Canada

Associate Project Manager – Reporting to the Director April 2009 – Sep 2011

I was responsible for managing client projects that involved the provision of business solutions to large clients

around tax compliance. My role was to ensure that standard project management methodologies were followed and

projects were completed on time and under budget.

My Role and Responsibilities:

Managed medium to large size projects - from initiation to closure.

Did cost estimation, budgeting, resourcing, risk assessment and developed schedules.

Reduced operational costs by continually revising processes, promotions and aligned development with

operational activities.

Conducted feasibility studies, prepared business cases, gathered business requirements, did proposals and

presentations for several new projects.

Managed a team of 8 members including 2 architects. Achieved the department objectives of delivering efficient,

effective and highly available applications.

Maintained weekly project status reports for all developmental projects and reviewed them with customers and

senior management. Tracked project issues, risks, action items, budget, resource requirements and milestones

etc.

Maintained weekly product maintenance reports for operational products and review it weekly with customer and

senior management.

Tracked incidents, helpdesk issues, application response time, availability, promotions, action items and

continued/completed operational activities.

Ensured compliance with organizational processes like internal audits, compliance, PCI etc.

Participated in PCI compliance initiatives – as a member of PCI committee, proposed changes in processes,

documents, tools, deliverables for software development and operations.

Ensured that portfolio handled is PCI compliant, have quarterly scans, audits and reviews completed. Financials

like 5 year budget planning, yearly planning, monthly budget tracking, procurement, asset management etc .,

Managed relationship with different departments like Line of Business, Finance, Marketing, Legal, Data Utility,

Operations etc., for delivery of project or application operations.

Extensively performed Human Resource management activities like recruitment, training, vacation, performance

reviews, counseling, conflict management etc.

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IBM Canada Sep 2007- Apr 2009

Project Coordinator

I was responsible for supporting internal projects that involved business process improvement. My key

responsibilities were:

Developed, managed and consolidated project plans to ensure optimal use of financial and material resources

Assisted project managers with various areas of project management using management standards, tools, and

templates;

Monitored project schedules, efforts, budgets and deliverables and report on progress compared to the initial plan

and delivery requirements;

Actively participated with stakeholders in project progress meetings and monthly project reviews;

Produced progress reports and committee or other meeting minutes and follow up with the relevant individuals;

Recommended corrective solutions or measures to the project managers following gap analyses and observations

in the project;

Implemented management tools and processes, maintain documentation on management logs and produce

monthly project financial reports.

Built trust and partnership with stakeholders to streamline the delivery of support and services to the client.

Participated in, and Managed Vendor Contract negotiations

Explored vendor products and provide cost effective and best solutions to business needs.

Developed strong knowledge of project management tools and methods, and responsible for full range of project

management control mechanism, such as tracking financials, maintaining the project plan, coordinating meetings,

taking minutes, updating the project portal (including logs for act ion items, risks and issues), preparing status

reports/ dashboards and co-coordinating steering committee materials.

Responsible for supporting the Delivery Team in the following: maintain the project files; this pertains to project

documentation, approvals, spreadsheets, meeting minutes, monthly status reports, third party contracts and other

correspondence/ documentation as appropriate.

Sep 2005 – Sep 2007

Account Manager

IBM Canada

Accomplishments

Grew sales by 20% on a YOY basis across the terri tory.

Achieved 100 Per Cent Club from 2005 to 2008

Established presence in 7 new logo accounts which were competitive and had no IBM installed base ( US territory)

IBM Rookie of the year in 2006 – IBM Canada

Achieved IBM Sales School Certification – IBM Canada

Nominated for and completed the IBM Software Top Gun program - IBM Canada

Feb 1999 – Aug 2005

GBM - Dubai

Project Manager – Delivery Team - Dubai, UAE

Managed 30 Intel based servers from Windows NT to Windows 2000 ( Project 1)

Managed Migration of tape backup solution from Veritas to IBM Tivoli storage ( Project 2)

Managed deployment of 2000 PCs for large multi-location client based on standard desktop image.

IBM India Mar 1995 - May 1998

Banking and Financial Industry, Mumbai

Educational Qualification

Bachelor’s Degree in Commerce, Mumbai University

Executive diploma in Foreign Trade, Indian Institute of Foreign Trade – ( IIFT ) 2001- MBA

Continuing Professional Education

Introduction to Project Management – IBM Canada 2008

Project Management - University of Toronto 2009

Completed SAP FI Course – IIBS 2009

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