Project Manager Management
Resume:
PERVIN POLOBOTU
*.********@*****.**
Over 10 years of experience in Banking and Finance industry (7 years in Canadian Banking Industry) result driven
IT/Business Project Manager proven ability to manage BI projects and multiple “cross functional projects” with
“globally distributed onsite and offshore teams”. Applications development targeted to enhance and impact business
growth in Financial Industry. Expertise in development, design, analysis, testing and implementation using agile,
waterfall, iterative development methodologies. Have strong qualifications in PMLC, SDLC, client/server, web based
and J2EE technologies. W orked with Internal/ External vendor team s onshore and offshore. Pride myself in
delivering lean projects by focusing the requirements that are detailed documented and signoff.
CORE MANAGEMENT COMPETENCIES
Strategic Program/Project Management – Application Development, Infrastructure & Process
Improvement Projects
Expertise in PMO and IT Governance
Domain expertise in Finance and IT industry
Quality Assurance/Quality Control Management
Technology to Business Analysis Synergy
Executive/Stakeholder Collaboration
Onsite-Offshore Delivery Management
Global Team Management and Mentoring
SDLC, RMLC and PMLC - Coordination and Management
Client Management and Vendor Coordination
TECHNICAL COMPETENCIES( UNDERSTANDING OF THE TECHNOLOHGIES)
SDLC Methodologies: Iterative, Prince 2, Rational Unified Process(RUP),, Waterfall, CMMi Level 5, Agile
Methodologies, Continuous Improvement Model
Application Package: MS Project 2010, MS Visio, Requisite Pro, Rational Clear quest, Fiserv - SIS,
Choicepoint, PDM, PAMS, EDGE, ExStream, Viper, Clarity, HP Quality Center 9.2,
MS SharePoint, PlanView, Service Now, Remedy, Test bench, Turnover, X -
Analysis, Rational Clear quest, QC/Test Manager, VIPER, IBM Rational Suite, MS
Office 2007, HP ALM, JIRA, Credit Card – PCI compliance, TSYS
Databases / DB Tools: DB2/400, MS SQL Server 2005, Oracle (RDBMS), MS Access, IBM Cognos,
Spotfire,
Programming SQL, RPG III, RPGLE, CLE, CLLE, SQLRPGLE, .Net 4.0, ASP.NET, C#, J2EE,
Languages: C++, C, webmethods,
QA/Desktop Tools: IBM iSeries Access for Windows, Host On Demand, Rumba, IBM Websphere, QTP,
Zeenyx, Dyanatrace, JProfiler, Selenium, Informatica ILM, Nolio, WinRunner,
LoadRunner
IS Systems: IBM iSeries AS/400, IBM Mainframes, Wintels VMs, Apache Web server, Tomcat
App server, Message Request Processors, IBM Web sphere Message Brokers,
ITCAM, Introscope, Monitron
Operating Systems: OS/400, Win XP/2000/98, Win NT, DOS, Linux - RHEL 6, Apache, Tomcat
Apr 2014 – Mar 2015
PROFESSIONAL EXPERIENCE
Bank of Montreal
Project Manager- Technology PMO
Managed large customer data migration project for a budget of 4 Million dollars for the Customer Information
Payment Gateway (CIPG) Core Banking Application. This Project involved the migration of 12,000 Corporate Clients
from a legacy Application to a new Application which interfaced with Online Banking – Vendor Application – CIPG
(Backend Data processing). Project functionalities impacted the online application. As a project Manager was
involved in Planning to Closure phase, 20 resources team in matrix organization providing transparency to
stakeholder to Senior Executives (CIO & Senior Line of Business Heads).
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In addition, completed the planning for another project - Loan Origination System which will replace two legacy Loan
applications of the bank This project has entered execution phase, vendor based Development completed and
functional testing has begun including defect tracking. Team of 30 resources + vendor team.
Managed two additional initiatives - monitoring and stability application (tools) development work for the Core
Banking application. As a project manager I was involved from initiation to closure phase with a team of 10
resources.
Project Responsibilities:
Responsible for creating project charter, high level scope documents and socializing with business sponsors
Identified resource requirements and skill sets required to meet project goals. Have extensively worked with
Onshore/offshore resources. In additio n to working with Architects, Dev, BA, QA, ISO and Production
implementation and support team
W orked closely with the LOB to make the enhancements to the online banking interface, alerts generation,
capturing customer information to be shared with the other teams ( product Manager) and customizing the reports
for selected customers – Online banking.
Created individual Project Plans which included Requirement management, Quality Assurance Plan,
Communications Plan, Change Management Plan, Risk, Issue and Resource management plan, Information
security and Audit requirements plan.
Built strong relationships between teams within IT and between IT and related business teams
Interfacing with the internal and external vendor team onshore and offshore.
Managed changes in project scope and resource requirements based on change requests and the decisions of the
project decision-making body/group.
Quality Assurance Plan included functional, non- functional testing, Test strategy, planning test cases preparation,
defect tracking, defect resolution using HP ALM and HP QC. Organized UAT sessions with Line of business
Lead the Release management activities like getting the System build guide, Code reviews, Security Scans and
implementation checklist for integrated release Management.
Contributed and Participated in Gate reviews for Go No Go decision.
Managed cost and resource allocation among projects in order to maintain overall project budgets
Conducted weekly project status meeting and participated in PMO Program meetings. Maintained RAID logs and
SharePoint
Collaborated with project team and Project Leaders to track the project's progress against the project plan and
collectively adjust the project plan to ensure effective completion based on defined project success measures.
Reported on project status to Executive Project Sponsors and Senior IT Management
Drive issue resolution management. Escalated issues to the appropriate decision making bodies
Highlighted Cross impacts to the other projects.
Managed Project Financials in Clarity on weekly basis.
Mentored two Project Managers working on other projects
Bank of America Merrill Lynch (Capital Markets) Dec 2013 to Apr 2014
Project Manager – PMO
Successfully managed multiple test automation projects for Capital Markets Applications on the Mainframe and Java
Platforms
Project Responsibilities
Manage the test project intake process with various business project teams across the business environment.
Preparing a project plan and updating the same for effective tracking of project progress. Track the schedule and
effort deviation in internal project tracking tool.
Manage the test requirement gathering process from various stakeholders
Provide estimation for manual and automation testing areas.
Manage all test preparation and execution activities for Functional testing, Integration testing and System testing
Managing the planning and deployment of test resources. Performing resource allocation to various teams based
on project priorities & requirements. Manage resource contention across multiple projects. Created risk mitigation
plans for resource turnover in a volatile off -shore environment.
Directing the testing team by leading the Defect Management and Migration in Test Management office using
Quality Center and Star Team. Liaison between Testing team and Development teams for Defect resolution.
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Preparation of Test scenario /Test Cases in Quality Center for System, Regression and Performance testing and
maintain the test cases in Quality Center. Planning and allocating resources to tests/dates in Quality Center. Total
management of Defect reporting and test Execution status for all phases /cycles in testing
Managed teams staffed by multiple off -shore vendors. Co-ordination of work between resources located in the US,
Canada & India.
Review daily and weekly Testers' status reports and take necessary actions and assessing the progress and
effectiveness of the test effort
Enforce the adherence to the Bank’s quality processes and compliance procedures.
Reporting on weekly basis status reports to the PMO and Stakeholders – Business Project Manager.
Royal Bank of Canada May 2012 to Nov 2013
Project Manager - Business
Successfully completed implementation of the Business Intelligence(BI) Application integrated part of the Financial
Transparency Program with a budget of $ 6 million .The software application was fully integrated SAS platform –
Cloud based application from the Vendor. This Business Intelligence solution Apptio, - integrated to a Data
W arehouse and used data streams from multiple business applications. There were multiple work streams which
included Gap Analysis, Data Modelling, Source Data Management, Extract Transform & Load Program
Development, Data Integration, Custom Software Application Development and Change Management. My
responsibilities included the following:
Led a project thorough out the full project lifecycle including planning, budgeting, requirement, design,
development, testing and implementation phase
Identified and analyzed business and technical IT requirement with users, design, developers and SME’s on the
project scope and deliverables. Document analysis based on the requirements traceability matrix.
Prepare and Manage the Integrated Program Plan across the different work streams from project initiation to
implementation for multiple work and based work streams, Facilitated workshops to capture the current business
processes
Monitor/track project activities as per plan and report them to the Management Identify, Create, Update and
Manage logs – Actions, Issue, Risk, Defects log
Run the weekly status calls for each of the individual work streams and create a consolidated program status for
senior management updates and monitor the open action items and follow up key actions with assigned
resolution owners
W orked with the business analysts and managed the creation of used cases for the business users. Managed
the creation of the test cases that were used for the business acceptance . Managed the testing phase starting
from functional testing to business user acceptance (UAT) . W ork with a QA team on monitoring the Defects
identified and close them.
W ork closely with the Six Sigma team in the identification of process improvements
Managed the activities related to the data modelling and data schema developments
W ork with the back end source application teams to integrate data from mainframes and other legacy systems
with Apptio. W orked with the ETL teams to automate the data extraction and integration proc ess.
Managed the Business Analysis activities related to reporting requirement definitions.
Managed the gap analysis between the user requirements and the Apptio application
W orked with the software vendor to manage the deployment of the Apptio solution and integration of the same
into the RBC environment.
Conduct end to end functional testing workshops and defect management system . Communicated the defects to
the vendor team onshore and offshore teams.
W orked with the production support team to transition the support of the application.
Post implementation support documentation preparation.
Managed Project financials and resource allocations
Bank of Montreal Nov 2011 to May 2012
Associate Project Manager/Program Coordinator - Business
Responsible for the coordination of a large 3 year, $ 15 Million program to deploy CA’s Clarity Enterprise Project
Portfolio Management System across 5,000 users. My role was to coordinate the different work streams involving
Project Financials, Resource Management, Project Operations, System Integration, Process Improvements and
Business Reporting. Reporting to the Program Director, I worked with the individual project managers and developed
an integrated program plan. I worked extensively on the reporting module of the project which involved the
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development and deployment of Business Intelligence reporting for the application to enable better decision making
from a resource allocation & management standpoint. My responsibilities were:
Development of an integrated Program Plan
Presenting project status to the key stakeholders
Preparation and presentation of program forecasts
Coordinating project activities with the off -shore delivery partner
Coordinating change management/ Training /UAT work stream
W orking with the source data teams for data feed identification
Coordinating the development of the ETL scripts from source data systems
Coordinating the testing of the ETL scripts and scheduling of the batch programs for source data
W orking with the business sponsors to identify process improvements and getting buy in from all stakeholders
Maintain and update the issue log, risk log, action log and decision logs
Administering and managing the change control process
Monitoring the technical work streams which are being delivered using Agile-Iterative and Waterfall delivery
methodologies
Maintain Project repositories of documents.
Ensuring project control procedures and policies are adhered to by the Project Managers
Project Audit preparation and coordination
Run Program status meetings
Wolters Kluwer, Canada
Associate Project Manager – Reporting to the Director April 2009 – Sep 2011
I was responsible for managing client projects that involved the provision of business solutions to large clients
around tax compliance. My role was to ensure that standard project management methodologies were followed and
projects were completed on time and under budget.
My Role and Responsibilities:
Managed medium to large size projects - from initiation to closure.
Did cost estimation, budgeting, resourcing, risk assessment and developed schedules.
Reduced operational costs by continually revising processes, promotions and aligned development with
operational activities.
Conducted feasibility studies, prepared business cases, gathered business requirements, did proposals and
presentations for several new projects.
Managed a team of 8 members including 2 architects. Achieved the department objectives of delivering efficient,
effective and highly available applications.
Maintained weekly project status reports for all developmental projects and reviewed them with customers and
senior management. Tracked project issues, risks, action items, budget, resource requirements and milestones
etc.
Maintained weekly product maintenance reports for operational products and review it weekly with customer and
senior management.
Tracked incidents, helpdesk issues, application response time, availability, promotions, action items and
continued/completed operational activities.
Ensured compliance with organizational processes like internal audits, compliance, PCI etc.
Participated in PCI compliance initiatives – as a member of PCI committee, proposed changes in processes,
documents, tools, deliverables for software development and operations.
Ensured that portfolio handled is PCI compliant, have quarterly scans, audits and reviews completed. Financials
like 5 year budget planning, yearly planning, monthly budget tracking, procurement, asset management etc .,
Managed relationship with different departments like Line of Business, Finance, Marketing, Legal, Data Utility,
Operations etc., for delivery of project or application operations.
Extensively performed Human Resource management activities like recruitment, training, vacation, performance
reviews, counseling, conflict management etc.
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IBM Canada Sep 2007- Apr 2009
Project Coordinator
I was responsible for supporting internal projects that involved business process improvement. My key
responsibilities were:
Developed, managed and consolidated project plans to ensure optimal use of financial and material resources
Assisted project managers with various areas of project management using management standards, tools, and
templates;
Monitored project schedules, efforts, budgets and deliverables and report on progress compared to the initial plan
and delivery requirements;
Actively participated with stakeholders in project progress meetings and monthly project reviews;
Produced progress reports and committee or other meeting minutes and follow up with the relevant individuals;
Recommended corrective solutions or measures to the project managers following gap analyses and observations
in the project;
Implemented management tools and processes, maintain documentation on management logs and produce
monthly project financial reports.
Built trust and partnership with stakeholders to streamline the delivery of support and services to the client.
Participated in, and Managed Vendor Contract negotiations
Explored vendor products and provide cost effective and best solutions to business needs.
Developed strong knowledge of project management tools and methods, and responsible for full range of project
management control mechanism, such as tracking financials, maintaining the project plan, coordinating meetings,
taking minutes, updating the project portal (including logs for act ion items, risks and issues), preparing status
reports/ dashboards and co-coordinating steering committee materials.
Responsible for supporting the Delivery Team in the following: maintain the project files; this pertains to project
documentation, approvals, spreadsheets, meeting minutes, monthly status reports, third party contracts and other
correspondence/ documentation as appropriate.
Sep 2005 – Sep 2007
Account Manager
IBM Canada
Accomplishments
Grew sales by 20% on a YOY basis across the terri tory.
Achieved 100 Per Cent Club from 2005 to 2008
Established presence in 7 new logo accounts which were competitive and had no IBM installed base ( US territory)
IBM Rookie of the year in 2006 – IBM Canada
Achieved IBM Sales School Certification – IBM Canada
Nominated for and completed the IBM Software Top Gun program - IBM Canada
Feb 1999 – Aug 2005
GBM - Dubai
Project Manager – Delivery Team - Dubai, UAE
Managed 30 Intel based servers from Windows NT to Windows 2000 ( Project 1)
Managed Migration of tape backup solution from Veritas to IBM Tivoli storage ( Project 2)
Managed deployment of 2000 PCs for large multi-location client based on standard desktop image.
IBM India Mar 1995 - May 1998
Banking and Financial Industry, Mumbai
Educational Qualification
Bachelor’s Degree in Commerce, Mumbai University
Executive diploma in Foreign Trade, Indian Institute of Foreign Trade – ( IIFT ) 2001- MBA
Continuing Professional Education
Introduction to Project Management – IBM Canada 2008
Project Management - University of Toronto 2009
Completed SAP FI Course – IIBS 2009
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