Customer Service Front Desk

Jacqueline Turner ** Rosebery Street

Heathcote NSW 2233

Email: **********.********@*******.***

Ph: (02) 9520 3008

Mob: 046*-***-***

Career Objective

To be employed in a prosperous and ambitious environment, where I can gain

valuable skills to contribute to the development of the organisation and

satisfy customer needs.

Education

2014: Certificate III in Hairdressing - 1st Year

TAFENSW

Certificate II in Retail Makeup and Skincare TAFENSW

2013: Certificate III in Fitness TAFENSW

Employment history

2014-2015 Eyecandy Hair and Body Apprentice Hairdresser

. Answering the telephone and assisting customers with

enquiries and appointments

. Washing and blow drying client's hair

. Tints and foil applications

2014 Backstage Hairdressing Apprentice Hairdresser

. Answering the telephone and assisting customers with

enquiries and appointments

. Washing and blow drying client's hair

. Tints and foil applications

2013-2014 Club Central Menai Beverage and Gaming Attendant

. Bar tender duties

. Applied excellent Customer Service skills

. Cash handling and register Operation

. Poker machine attendant

2012 ASAP Physiotherapy Sydney Receptionist

. Receptionist duties

. Computer skills, involving front desk, word and excel

. Answering phones, answering enquiries and booking appointments

2006-2012 McDonalds Heathcote

. Greeted customers and assisted them with menu options

. Service skills and cash handling

. Drive Thru- Cashier and Presenter

McCafe

Crew Trainer

Key Skills

Software Skills Level of skill

MS Office 2010 Word, Advanced

PowerPoint Intermediate

Excel

Internet Internet Explorer Advanced

Additional Skills

Awareness of Occupational Health and Safety Principles

First Aid Certificate

Drivers License Class C

Barista Certificate

RSA and RCG Certificates

Awards and Achievements

1997-2012 Representative Dancer at Dance Network Engadine

2006-2012 Ronald McDonald House Charity Ambassador

2009-2010 Performed In Rock Eisteddfod

2009-2010 Choreographer for Rock Eisteddfod

2008-2009 Crew Trainer

Personal Qualities

Motivated, Fast learner

Leader, Team worker

Honest, Reliable

Hardworking, Enthusiastic, Punctual, Attention to detail

Well mannered, Outgoing, Good communicator, Attentive listener

Interests

Soccer, Dance, Reading, Travelling, Theatre

References

Debbie Anderson: (Banking and Finance Teaching Department, Bankstown TAFE

NSW) 97805528 *****.********@*******.***.**

Nadine Hart: Backstage hairdressing cronulla - 041*******

Darren Edwards: Heathcote McDonalds - 9548 5900

Contact this candidate