Sheila Torres
Brooklyn, NY 11206
**********@*****.***
Education
Berkeley College, New York, NY
Bachelors in Business Administration- Management, April 2015
Professional Experience
NADAP, New York, NY
Data Specialist, Apr 2013 – Present
Produced Daily Activity Reports for annual audits from onsite and offsite locations & resolve discrepancies by identifying errors in the NADAP database
Maintained office equipment such as fax machines, copiers, printers and phone systems
Maintained office spreadsheets and Assessment documents on shared drive
Cross train with administrative staff with in the department including payroll and timesheet.
Operate and use computers for spreadsheet, word processing, database management, and other applications.
Set up and maintain paper and electronic filing systems for records, correspondence, reports and other material.
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Sephora, New York, NY
Cashier, Oct 2011 – Jul 2012
Answer customers' questions about merchandise and advice customers on merchandise selection.
Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases, placed special orders or call other stores to find desired items.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Starbucks, New York, NY
Barista/ Cashier, May 2010 – Jun 2011
Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.
Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
Brew coffee and tea, and fill containers with requested beverages.
The Home DEPOT, New York, NY
Cashier, Dec 2009 – Jun 2010
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trashcans.
Journey's, New York, NY
Lead Cashier, Apr 2008 – Nov 2009
Plan and prepare work schedules and keep records of employees' work schedules and time cards.
Review inventory and sales records to prepare reports for management and budget departments.
Direct and supervise employees engaged in sales, inventory taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Instruct staff on how to handle difficult and complicated sales.
Additional Skills
Microsoft Office and Project 2010 & Fluent in Spanish.