MSP/VMS Professional

JOSHUA SCHIEL

**** ******* ****** ** *******, GA 720-***-**** ******.******@*****.***

PROFESSIONAL SUMMARY

Self-starter with a proven ability to conceptualize, analyze and implement innovative solutions in a fast-paced

and changing environment. Highly effective organizational, motivational and training skills used to develop

and build cohesive teams. Extensive experience communicating, presenting and partnering with business

leaders, peers, clients and vendors.

PROFESSIONAL EXPERIENCE

Pontoon Solutions

Business Analyst II Norcross, GA March 2014 – Present

• Lead the creation and enhancement of client and internal management reports that provide visibility to

operating results and current trends enabling the development and deployment of short and long term

plans to improve profitability, performance and customer satisfaction .

• Drive program evolution and expansion by adhering to client's strategic needs, providing analysis and

presenting results of monthly/quarterly reporting and metrics in order to optimize workforce expectations.

• Supports program team to ensure that client’s financial goals and objectives are met or exceeded while

ensuring full compliance of company policies and best practices.

• Daily usage of various VMS SaaS systems and business analytics tools used to provide research,

analysis and business development opportunities to program teams.

• Provide colleagues with in-depth industry and software specific training, oversight and leadership to

ensure potential is achieved.

IQNavigator

Program Manager Centennial, CO January 2011 – March 2014

• Independently managed all business functions related to contingent workforce management for numerous

Fortune 500 clients including implementations, expansion of program offerings, cost saving negotiations

and routine presentation of business reviews and other metric-driven deliverables.

• POC and SME for all software questions, escalations to provide operational efficiency, consistency, and

compliance of SAS-70 guidelines and client SLAs in support of the organization’s tactical business

objectives.

• Routine user acceptance testing of IQNavigator system and provided enhancement recommendations

and project management for increased productivity and usability based on internal and user-solicited

experiences.

• Developed standard operating procedure manuals, job aids, provided direction and mentoring to

colleagues and conducted routine system training webinars for end-users.

• Acted as the manager and day-to-day escalation contact for colleagues by designing and executing a

team-results oriented culture and building fruitful relationships with key internal and external stakeholders.

Janus Capital Group

Supervisor Denver, CO January 2008 – October 2010

• Managed staff’s daily work assignments, audited team metrics and annual goal setting while continuing to

act as POC and SME to internal/external clients and vendors ensuring business needs were met and

projects were executed in an accurate and timely manner.

• Project manager for the implementation of a financial accounting software system that eliminated security

pricing errors, increased accuracy of daily mutual fund pricing and significantly reduced processing times.

• Administrator of the corporate proxy voting committee encompassing the annual staff management, SEC

filings, and the policy compliance, formation and routine ratification.

• Designed and implemented a system for virtual review and archiving of documents using Adobe Acrobat

which significantly reduced annual printing costs by several thousand dollars.

PROFESSIONAL EXPERIENCE CNT’D

Lipper – Thomson Reuters

Sr. Analyst Denver, CO April 2006 – January 2008

• Responsible for the performance analysis, creation, testing and maintenance of Lipper Indices and

security market indices.

• Supported internal and external clients, addressing complaints and resolving issues.

• Performed daily data QA for the accurate, efficient and prompt delivery of time critical information to

numerous high-profile clients and financial publications.

Countrywide Financial (acquired by Bank of America in 2008)

Loan Specialist II Littleton, CO April 2003 – April 2006

• Supported sales and marketing strategies of multiple, top-producing loan officers by selling loan products,

managing their respective pipelines and offering superior customer service to clients throughout the loan

process.

• Successfully created and implemented processes to minimize exposure of compliance and regulatory

issues related to federal lending guidelines whereby optimizing monthly bonuses.

• Responsible for analyzing applicant financial documents to determine creditworthiness for conventional,

non-conventional, FHA and CHFA home loans.

StorageTek (acquired by Sun Microsystems in 2005)

Financial Analyst Louisville, CO May 2000 – August 2002

• Responsible for monitoring and allocating budgeted and ad-hoc expenses for the corporate training and

trade show departments’ cumulative $10million budget.

• Initiated the development and oversaw implementation of a multi-million dollar budget tracking and

reporting system, which increased budget visibility and aided in forecasting.

• Collaborated and managed sales course developments, project proposals, marketing initiatives and

corporate exposition events.

CORE COMPETENCIES

Relationship Building Process Re-engineering Regulatory Compliance & Audit

Strategic Planning Research/Data Management

Systems Implementation Team Building & Leadership

Project Management Policy/Procedure Development

APPLICABLE TECHNOLOGIES

Beeline MS PowerPoint – Advanced Spotfire

Fieldglass MS Word Windows & Mac OS

IQNavigator MS SharePoint

Business Objects Outlook

MS Excel – Advanced Salesforce

EDUCATION/TRAINING

University of Colorado

B.S. Business Administration Boulder, CO 2001

Professional Development Courses

Numerous leadership, management, technology and customer relations’ courses

Company Sponsored 2000-2015

-Available for Travel and/or Relocation-

Contact this candidate