Customer Service Project Manager

Steven Eric Ramsteck ** Gerrymander Drive

Centerport, NY 11721

516-***-****

**************@*****.***

Skills/Experience

- Advanced knowledge of Microsoft Office (Word, Excel, Access, PowerPoint)

- Experience creating spreadsheets, data entry using formulas with Excel, mail merges

- Advanced general knowledge of computers including experience in technical support

- Project management of both administrative and light construction projects

- Type 70-80 wpm, experience answering multi-line telephone systems

- Excellent communication and customer service skills

Employment History

Gotham Installations, Inc.

229 Main Street, Suite 201, Huntington, NY 11743

October 2010-September 2014

Project Manager/Installer

- Gotham Installations built retail interiors on a national level for (12) years. Sample of company

client base includes Barnes & Noble, Duane Reade, Circuit City and LL Bean.

- Initially worked on an as-needed basis performing installation and construction work. Quickly moved

to position as a Project Manager, duties included organizing installations, managing deliveries and

work schedules, and administrative support.

Huntington Youth Bureau, Youth Development Research Institute

423 Park Avenue, Huntington, NY 11743

December 2003-September 2010

Administrative Assistant

- Position consisted of bookkeeping/clerical work, data entry, scheduling staff meetings, internet

research, mail orders, supply orders, answering phones, technical support and payroll support.

- Assisted with contract performance reporting for cooperative programs between the Youth Bureau

and school districts.

Suffolk County Vanderbilt Museum and Planetarium

Little Neck Road, Centerport, NY 11721

March 2002-December 2007

Planetarium Supervisor

- Worked as the weekend Supervisor for the Planetarium. Manager of staff, responsible for gift shop

sales, ticket sales, show scheduling, customer service.

Town of Huntington, Department of Parks and Recreation

Huntington, NY 11743

Summers 2001-2004

Day Camp Counselor

- Facilitated participation and guidance of elementary and middle school age students in camp

activities for summer day camp program.

Education

Farmingdale State College, State University of New York

Bachelor of Science Degree in Business Management Technology, 2010

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